Prodsight

Prodsight

Product Insight
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About

Create a customized feedback app to collect feedback and survey from the customer, patient and employees. Choose the best feedback form and templates available. Use this feedback software as Android or iOS based feedback app. FellaFeeds is a multi-feature feedback app which supports various devices and lets you collect feedback on Kiosks, iPhone, iPad, Android Tablets and Phones. It collects feedback through online survey links and embeds surveys. It also assists in creating Email Survey and SMS Survey which can be sent via APIs. Fellafeeds enables you to send a survey with the NPS question and subsequently receive instant NPS score update on the dashboard with a detailed NPS and CSAT report Use. Customer Satisfaction Score (CSAT) is a very straightforward method to measures customer satisfaction with a business, purchase, or interaction. FellaFeeds offers completely customizable surveys using Matrix, Emoticons, Sliders and more.

About

Deeply understand customer feedback across all channels - from support tickets to reviews. Combine your support tickets, reviews, surveys, NPS and other customer feedback into a single repository. Get each piece of feedback automatically analyzed for topics and sentiment based on your custom taxonomy. Get real-time insights around customer issues and requests and drive measurable improvements to your CX. Bring all your feedback to one easily accessible place from all your favorite tools. Analyze your support tickets, reviews, surveys and other customer feedback automatically. Prodsight automatically scans your conversations and surfaces the most important topics that you should be tracking. Our AI suggests topics such as pricing complaints, technical issues and cancellations. Create your own custom topics to track specific elements or features of your platform. Use sub-topics to drill-down into topics to identify underlying issues.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies in need of a customer feedback app and feedback software to increase their business

Audience

Leaders and managers of support, success, product and CX

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$15 per month
Free Version
Free Trial

Pricing

$100 per month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

FellaFeeds
Founded: 2018
India
fellafeeds.com

Company Information

Product Insight
Founded: 2017
United Kingdom
prodsight.com

Alternatives

CHI Express

CHI Express

Logica Infotech Services

Alternatives

Hello Customer

Hello Customer

Insider Metrics
Zence Feedback

Zence Feedback

Easyrewardz
HappySat

HappySat

Invarosoft

Categories

Categories

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Integrations

AskNicely
Delighted
Formsite
Formstack
Freshdesk
G2
Google Business Profile
Google Chrome
Intercom
Pendo
Retently
SatisMeter
Slack
Stackreaction
SurveyMonkey
TrustRadius
Wufoo
Yelp
Zapier
Zendesk

Integrations

AskNicely
Delighted
Formsite
Formstack
Freshdesk
G2
Google Business Profile
Google Chrome
Intercom
Pendo
Retently
SatisMeter
Slack
Stackreaction
SurveyMonkey
TrustRadius
Wufoo
Yelp
Zapier
Zendesk
Claim FellaFeeds and update features and information
Claim FellaFeeds and update features and information
Claim Prodsight and update features and information
Claim Prodsight and update features and information