Feedio vs. Simplesat Comparison


Feedio	Simplesat Pronto Holdings	+	+
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About Feedio is an all-in-one customer feedback and analytics platform built for digital professionals, SaaS companies, and e-commerce businesses. It helps teams collect, analyze, and act on customer feedback to improve satisfaction and retention. Using tools like sentiment analysis, trend tracking, and NPS scoring, Feedio transforms raw feedback into actionable insights. Businesses can identify promoters and detractors, refine product strategies, and deliver better customer experiences. The platform also allows users to curate verified testimonials to strengthen brand trust and credibility. With an intuitive dashboard and automation features, Feedio empowers businesses to turn feedback into meaningful growth.	About Simplesat is the fun and easy way to collect CSAT (Customer Satisfaction), CES (Customer Effort Score), and NPS (Net Promoter Score) feedback. Collect customer satisfaction directly through ConnectWise, Zendesk, Autotask, Salesforce, Intercom, Freshdesk, HubSpot, or any other helpdesk. You can also add and send the customer survey on your email signature, or send it directly from Simplesat. All your feedback ends up in one place - making it easy to analyze and take action!
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience SaaS companies, digital agencies, educators, and e-commerce businesses seeking to collect and analyze customer feedback to optimize user experience, retention, and brand trust	Audience - IT Service Providers (MSPs) , Technology companies with customer service teams - Companies using helpdesks such as Zendesk, Freshdesk, Intercom, Salesforce, HubSpot, ConnectWise or Autotask
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Not Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Supported Free Trial Not Supported	Pricing $99/month All inclusive pricing - Unlimited customers, users, and surveys. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.5 / 5 ease 4.0 / 5 features 4.5 / 5 design 4.5 / 5 support 4.5 / 5 Read all reviews
	Pros & Cons from Real Users Pros I like many things about Simplesat. First, this product is seamless to deploy and use. It comes with great features that makes researching and collecting feedback seamless. With the provision of templates, launching a survey as well as understanding how to manage the tool becomes easy. I like that Simplesat is easy to deploy and that the many features does not translate to high cost. Using Simplesat is easy and thanks to the many templates, creating and managing surveys is seamless. The tool makes analysis of data easy as well. Cons With Simplesat, I have had no issues and it works perfectly. All the features are in place and works seamlessly I have had no bad experiences with Simplesat. It works perfectly and no issues whatsoever. At least I haven't experienced them.
Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Feedio www.feedio.app/	Company Information Pronto Holdings Founded: 2016 United States www.simplesat.io
Alternatives Simplesat Pronto Holdings	Alternatives BizRatings BizRatings.com
AskNicely	Customer Thermometer
Zence Feedback Easyrewardz	SmileBack
Delighted Qualtrics	Zonka Feedback
Nicereply View All	Survicate View All
Categories Customer Feedback Supported NPS Supported	Categories Customer Feedback Supported Customer Satisfaction Supported NPS Supported Survey Supported
	Show More Features Customer Satisfaction Features 360 Degree Feedback Not Supported Analytics Supported Call Reporting Not Supported Complaint Monitoring Not Supported Feedback Collection Supported Survey Management Supported Survey Features Custom Survey URLs Not Supported Data Analysis Tools Supported Email Marketing Supported Mobile Survey Supported Offline Response Collection Not Supported Paper Survey Not Supported Question Branching Not Supported Question Library Not Supported Site Intercept Survey Not Supported Skip Logic Not Supported Supports Audio / Images / Video Not Supported
Integrations AWeber Not Supported Accelo Not Supported BrightGauge Not Supported CodeTwo Email Signatures 365 Not Supported ConnectWise PSA Not Supported Dropbox Not Supported Exclaimer Not Supported Intercom Not Supported Kaseya BMS Not Supported Klaviyo Not Supported Kustomer Not Supported Maileon Not Supported Microsoft Teams Not Supported Salesforce Not Supported ServiceNow Not Supported Supermetrics Not Supported Trengo Not Supported Workers by Delos Not Supported Zendesk Explore Not Supported Zoho Desk Not Supported Show More Integrations	Integrations AWeber Supported Accelo Supported BrightGauge Supported CodeTwo Email Signatures 365 Supported ConnectWise PSA Supported Dropbox Supported Exclaimer Supported Intercom Supported Kaseya BMS Supported Klaviyo Supported Kustomer Supported Maileon Supported Microsoft Teams Supported Salesforce Supported ServiceNow Supported Supermetrics Supported Trengo Supported Workers by Delos Supported Zendesk Explore Supported Zoho Desk Supported Show More Integrations View All 53 Integrations
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