Hello Customer

Hello Customer

Insider Metrics
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+

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About

Feedio is an all-in-one customer feedback and analytics platform built for digital professionals, SaaS companies, and e-commerce businesses. It helps teams collect, analyze, and act on customer feedback to improve satisfaction and retention. Using tools like sentiment analysis, trend tracking, and NPS scoring, Feedio transforms raw feedback into actionable insights. Businesses can identify promoters and detractors, refine product strategies, and deliver better customer experiences. The platform also allows users to curate verified testimonials to strengthen brand trust and credibility. With an intuitive dashboard and automation features, Feedio empowers businesses to turn feedback into meaningful growth.

About

Hello Customer is the end-to-end customer feedback management platform that lets you collect, analyse and react to customer feedback in real-time. Set up customer satisfaction surveys with NPS, CSAT or CES and open feedback fields. Our AI engine ISAAC provides you with sentiment analysis and categorisation of the feedback so you can immediately see where your product or service is doing well or where you need to improve.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

SaaS companies, digital agencies, educators, and e-commerce businesses seeking to collect and analyze customer feedback to optimize user experience, retention, and brand trust

Audience

Middle to Large size B2C Companies

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Feedio
www.feedio.app/

Company Information

Insider Metrics
Founded: 2015
Belgium
www.hellocustomer.com/en/

Alternatives

Simplesat

Simplesat

Pronto Holdings

Alternatives

Delighted

Delighted

Qualtrics
Delighted

Delighted

Qualtrics
Emotics

Emotics

Adoreboard
Zence Feedback

Zence Feedback

Easyrewardz
Zence Feedback

Zence Feedback

Easyrewardz

Categories

Customer Feedback Supported
NPS Supported

Categories

Customer Feedback Features

Alerts / Notifications Supported
Behavior Analytics Not Supported
Bug Reports Not Supported
Community Feedback Tools Not Supported
Live Chat Not Supported
Negative Feedback Management Supported
Net Promoter Score (NPS) Supported
Screenshot / Screen Capture Not Supported
Surveys Supported
User Testing Tools Not Supported
Video Feedback Not Supported
Visual Feedback Tools Supported
Voice of the Customer (VoC) Supported
Website Feedback Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Integrations

Freshdesk Not Supported
Hotjar Not Supported
Microsoft Dynamics 365 Not Supported
Salesforce Not Supported
SurveyMonkey Not Supported
Typeform Not Supported
Usabilla Not Supported
Zendesk Not Supported

Integrations

Freshdesk Supported
Hotjar Supported
Microsoft Dynamics 365 Supported
Salesforce Supported
SurveyMonkey Supported
Typeform Supported
Usabilla Supported
Zendesk Supported
Claim Feedio and update features and information
Claim Feedio and update features and information
Claim Hello Customer and update features and information
Claim Hello Customer and update features and information