RichCall

RichCall

Aurus
+
+

Related Products

  • Zoho Assist
    2,149 Ratings
    Visit Website
  • Kasm Workspaces
    127 Ratings
    Visit Website
  • CrankWheel
    220 Ratings
    Visit Website
  • Intermedia Unite
    1,623 Ratings
    Visit Website
  • 3CX
    1,235 Ratings
    Visit Website
  • Google Workspace
    68,997 Ratings
    Visit Website
  • iBabs
    78 Ratings
    Visit Website
  • Sendbird
    165 Ratings
    Visit Website
  • WebCatalog Desktop
    1 Rating
    Visit Website
  • Podium
    2,128 Ratings

About

Feederloop brings video chat, screen sharing, co-browsing and session replays to your website. With Feederloop, you can have instant video calls with anyone on your website without any downloads or extra software. Feederloop is used for customer support, onboarding and sales to create an incredible near in person experience with anyone on your website or web app. Feederloop integrates with all of the major chat platforms and can also be used as a standalone widget on your website.

About

RichCall helps you sell and support remotely providing your customers with a one-touch live support option. Integrated into your website, moile app or kiosk, RichCall allows customers to establish a fully interactive, video-enabled session with a remote expert —this includes co-browsing, app sharing and other web-collaboration tools. The typical use cases for RichCall are: Click-to-call, click-to-video and co-browsing for your customers: - click-to-call with co-browsing for customer support - start a co-browsing session on the fly Mobile camera sharing for sales and support: - video sales – an agent shows a product through the shared mobile camera - customer support – a customer shares his mobile camera to show a malfunctioning device Video and collaboration for kiosks: - remote expert help with HD video, scanner and printer - live video-assistance option for your existing self-service and support kiosks

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Customer support teams

Audience

Contact centers, customer service teams

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$20/month/user
Free Version
Free Trial

Pricing

$192 / month
Cloud and on-prem deployments are available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Feederloop
Founded: 2021
South Africa
www.feederloop.com

Company Information

Aurus
Founded: 2009
Russian Federation
richcall.io

Alternatives

RemoteHQ

RemoteHQ

Mythical Labs

Alternatives

RemoteHQ

RemoteHQ

Mythical Labs
Cardina

Cardina

Caldera Labs

Categories

Categories

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Integrations

Chatra
Drift
Gist
Intercom
LiveAgent
Slack
tawk.to

Integrations

Chatra
Drift
Gist
Intercom
LiveAgent
Slack
tawk.to
Claim Feederloop and update features and information
Claim Feederloop and update features and information
Claim RichCall and update features and information
Claim RichCall and update features and information