Feedbackly

Feedbackly

5.0 out of 5 stars
Feedbackly Howazit

Related Products

  • SurveySparrow
    4.3 out of 5 stars 3,092 Ratings
    Visit Website for SurveySparrow
  • Sogolytics
    4.7 out of 5 stars 869 Ratings
    Visit Website for Sogolytics
  • Jotform
    4.6 out of 5 stars 9,009 Ratings
    Visit Website for Jotform
  • SurveyLegend
    4.5 out of 5 stars 1,882 Ratings
    Visit Website for SurveyLegend
  • Birdeye
    4.7 out of 5 stars 5,195 Ratings
    Visit Website for Birdeye
  • Zendesk
    4.3 out of 5 stars 8,616 Ratings
    Visit Website for Zendesk
  • ThriveSparrow
    4.4 out of 5 stars 43 Ratings
    Visit Website for ThriveSparrow
  • Titan
    4.9 out of 5 stars 378 Ratings
    Visit Website for Titan
  • Bridge
    4.3 out of 5 stars 548 Ratings
    Visit Website for Bridge
  • Forethought
    4.3 out of 5 stars 166 Ratings
    Visit Website for Forethought
Feedbackly:

About

Feedbackly offers an all-in-one Customer experience measurement and analytics platform that enables you to automate the analysis of your entire Customer experience journey with behavioral targeting, intelligent automation, and predictive analytics based on real emotions. With Feedbackly, you can collect customer feedback from almost any channel imaginable, analyze it all in one place, and let smart integrations take action on your feedback automatically. Feedbackly is the only CXM platform that enables you to measure the Emotional Value Index (EVI®) while providing insight on how your customers’ emotions impact revenue and churn throughout the entire customer journey. Since our mission is to help companies create the world’s happiest customers, we make sure that our customers are the happiest- more than 95% of our customers stay with us! This is because Feedbackly provides all the tools, methods, and training needed for attracting and retaining more customers with a better CX
Howazit:

About

Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance. Collect inputs from consumers while perfectly balancing between top user experience and the need to have as much relevant data as possible. Howazit business logic engine enables advance customizations capabilities through the entire customer journey.
Feedbackly:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Howazit:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Feedbackly:

Audience

Companies of all sizes that wish to measure and improve customer experience online, offline, or omnichannel.
Howazit:

Audience

We help customer experience managers, customer service and marketers achieve their goals with CX tools and best practices.
Feedbackly:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Howazit:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Feedbackly:

API

Offers API Supported
Howazit:

API

Offers API Supported
Feedbackly:

Screenshots and Videos

Howazit:

Screenshots and Videos

Feedbackly:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
Howazit:

Pricing

$150/month
Free Version Not Supported
Free Trial Supported
Feedbackly:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5
Howazit:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Feedbackly:

Pros & Cons from Real Users

Pros

  • Feedback is the best way to get experience about customer needs and business development. Feedbackly enables an incredible platform to get feedbacks on a centralized point. It keeps data records organized.

Cons

  • The custom surveys and question creator is basic.
Feedbackly:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Howazit:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
Feedbackly:

Company Information

Feedbackly
Founded: 2012
Finland
www.feedbackly.com
Howazit:

Company Information

Howazit
Founded: 2013
Israel
www.howazit.com
Feedbackly:

Alternatives

Howazit:

Alternatives

Feedbackly:
SurveySparrow

SurveySparrow

4.3 out of 5 stars
Howazit:
Heyday AI

Heyday AI

Hootsuite
5.0 out of 5 stars
Feedbackly:
Medallia

Medallia

5.0 out of 5 stars
Howazit:
SurveySparrow

SurveySparrow

4.3 out of 5 stars
Feedbackly:
Howazit:
Lime Connect

Lime Connect

Lime Connect (formerly Userlike)
4.7 out of 5 stars
Feedbackly:
Sogolytics

Sogolytics

4.7 out of 5 stars
Howazit:
Feedbackly:

Categories

Howazit:

Categories

Chatbot Supported
Guest Messaging Supported
Lead Nurturing Supported
Live Chat Supported
NPS Supported
Patient Engagement Supported
Survey Supported
Feedbackly:

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

360 Degree Feedback Features

Dashboard Supported
Feedback / Surveys Supported
Progress Tracking Supported
Question Library Supported
Rater Selection Supported
Self Service Portal Supported
Supports External Reviewers Supported

Customer Journey Mapping Tools Features

Action Management Supported
Attribution Modeling Supported
Behavioral Analytics Supported
Collaboration Supported
Customer Profiles Supported
Data Import / Export Supported
Predictive Analytics Supported
Surveys & Feedback Supported
Templates Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Employee Engagement Features

Benchmarking Not Supported
Cultural Alignment Not Supported
Employee Awards Not Supported
Employee Guides Not Supported
Employee Recognition Not Supported
Feedback Management Supported
Goal Management Not Supported
Health & Wellness Programs Not Supported
Performance Management Supported
Pulse Surveys Supported

Experience Management Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported
Howazit:

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

Customer Engagement Features

Analytics Supported
Churn Management Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Supported
Video Content Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Supported

Reputation Management Features

Campaign Management Not Supported
Gamification Not Supported
Response Management Not Supported
Review Generation Supported
Review Monitoring Not Supported
Sentiment Analysis Not Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Not Supported
Feedbackly:

Integrations

Salesforce Supported
BI Book Supported
Eloqua Not Supported
Google Tag Manager Supported
HubSpot Service Hub Supported
Instapage Supported
Intercom Not Supported
Kigo Not Supported
Magento Supported
Mews Not Supported
Microsoft Dynamics 365 Not Supported
Microsoft Teams Supported
Optima Not Supported
Squarespace Supported
Tanda Not Supported
Twilio Not Supported
Unbounce Supported
Weebly Supported
WooCommerce Supported
WordPress Supported
Howazit:

Integrations

Salesforce Supported
BI Book Not Supported
Eloqua Supported
Google Tag Manager Not Supported
HubSpot Service Hub Not Supported
Instapage Not Supported
Intercom Supported
Kigo Supported
Magento Not Supported
Mews Supported
Microsoft Dynamics 365 Supported
Microsoft Teams Not Supported
Optima Supported
Squarespace Not Supported
Tanda Supported
Twilio Supported
Unbounce Not Supported
Weebly Not Supported
WooCommerce Not Supported
WordPress Not Supported
Feedbackly:
Claim Feedbackly and update features and information
Claim Feedbackly and update features and information
Howazit:
Claim Howazit and update features and information
Claim Howazit and update features and information