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About

Feedback Widget is a user-friendly tool designed to simplify the process of collecting and analyzing user feedback directly from your website. With easy installation and integration, it allows you to embed customizable widgets or utilize a straightforward API to gather insights from visitors in real-time. The platform offers intuitive graphs and charts for quick analysis, enabling data-driven decisions to enhance your product and marketing strategies. By capturing user input at the moment they experience your site, Feedback Widget helps identify feature ideas, report bugs promptly, and refine your sales pitch using customers' own words. It provides a lightweight, cost-effective solution without unnecessary features, offering both free and one-time payment options for unlimited usage.

About

Refreshingly Simple Reviews, Guest Engagement and Messaging Solution for Modern Hoteliers. Next Generation Reputation Management. Influence your customer’s booking decisions with cutting-edge reputation management: get fresh reviews, collect feedback, improve your online scores, analyze reviews, show off your best reviews on your website with review widget, and respond to your guests’ reviews automatically. Comprehensive Review Responses. Stand out and instill confidence In travelers, researching their next stay with hand-crafted, personalized responses to your online reviews. Guest Messaging Platform. Connect with your customers at all stages of their journey with SMS and even WhatsApp. A multi-channel simple to use communication platform that enables personalized guest experiences, operational excellence, and increased revenue. Fully Automated Chatbot. AI-powered webchat that increases direct bookings. Up to 60% of travel shoppers who book through an OTA

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Feedback Widget is designed for businesses, product teams, and marketers looking to efficiently collect and analyze user feedback to improve their website, products, and customer experience

Audience

Hotel owners interested in a hotel reputation platform

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49 one-time payment
Pay once, access forever
Unlimited views & answers
Widget & API access
Remove branding
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Feedback Widget
feedbackwidget.co

Company Information

GuestTouch
United States
www.guesttouch.com

Alternatives

Alternatives

Two Cents

Two Cents

M: Digital

Categories

Customer Feedback Supported

Categories

Chatbot Supported
Customer Feedback Supported
Guest Messaging Supported
Live Chat Supported
Messaging Supported
Review Management Supported
Survey Supported

Customer Feedback Features

Alerts / Notifications Supported
Behavior Analytics Supported
Bug Reports Not Supported
Community Feedback Tools Supported
Live Chat Not Supported
Negative Feedback Management Supported
Net Promoter Score (NPS) Not Supported
Screenshot / Screen Capture Not Supported
Surveys Supported
User Testing Tools Supported
Video Feedback Not Supported
Visual Feedback Tools Not Supported
Voice of the Customer (VoC) Not Supported
Website Feedback Supported

Reputation Management Features

Campaign Management Supported
Gamification Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Not Supported

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Supported
White Label Not Supported

Integrations

ASI PMS Not Supported
Booking.com Not Supported
Clock PMS+ Not Supported
Cloudbeds Not Supported
Expedia Not Supported
FLEXIPASS Not Supported
Google Business Profile Not Supported
Little Hotelier Not Supported
Mews Not Supported
Opera Not Supported
RMS Cloud Not Supported
SiteMinder Not Supported
Stayntouch PMS Not Supported
Tripadvisor Not Supported
WhatsApp Not Supported
WordPress Supported
Zapier Not Supported

Integrations

ASI PMS Supported
Booking.com Supported
Clock PMS+ Supported
Cloudbeds Supported
Expedia Supported
FLEXIPASS Supported
Google Business Profile Supported
Little Hotelier Supported
Mews Supported
Opera Supported
RMS Cloud Supported
SiteMinder Supported
Stayntouch PMS Supported
Tripadvisor Supported
WhatsApp Supported
WordPress Not Supported
Zapier Supported
Claim Feedback Widget and update features and information
Claim Feedback Widget and update features and information
Claim GuestTouch and update features and information
Claim GuestTouch and update features and information