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About

The Agile Research Platform for Rapid Consumer Feedback. Fast, easy, reliable consumer insight for product managers and researchers alike. Fortune 500 companies trust Feedback Loop to bring the voice of the consumer into critical market decisions. With a turnkey platform that gathers consumer feedback in days, not months. Creating a feedback loop with your consumers is as easy as one, two, three. Select from pre-vetted and custom templates, upload a script, or request expert research guidance on-demand. Select an audience from your team library or create a new audience based on demographic and behavioral criteria. Include charts, text responses, videos, sentiments, and machine learning-generated insights. A research approach that provides directional feedback early and often. We’ll source your target customers from a quality audience pool of millions. Just select the demographics and behaviors you want, and Feedback Loop does the rest.

About

Say hello to UserPeek, your go-to platform for all remote usability testing! UserPeek invites businesses to experience firsthand how users interact with their products. With user-friendly tagging and annotation features, UserPeek ensures UX evaluations are a breeze and swiftly accomplished. A standout feature of UserPeek is its rich and diverse tester panel. Carefully selected, this panel represents a broad mix of demographics, empowering businesses to gain a wide-ranging understanding of user behaviors and inclinations. Additionally, UserPeek's speech-to-text transcription tool brings a new level of efficiency to user testing, instantaneously translating user feedback into actionable insights. With UserPeek's exclusive Highlight Reel feature, businesses can curate impactful presentations. Selecting key moments from user testing videos enables a succinct and compelling narrative that truly highlights critical user interactions and feedback.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations interested in a powerful agile research platform for rapid consumer feedback

Audience

UX Designers, User Researchers, Product Managers, Marketing Professionals

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$1,500 per month
Free Version Not Supported
Free Trial Supported

Pricing

$55 per tester
Pay-as-you-go: $55 per tester
Monthly: $245/month (5 testers/month incl.)
Yearly: $211/month (5 testers/month incl.)
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.5 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • We are using prewritten tests to do the research and started with 5 tests. Videos were delivered within 3 hours - so super fast. Transcripts are great.
  • I really enjoyed using UserPeek because its user friendly and simple to navigate without any bells and whistles that distract from collecting user feedback efficiently! Setting up is a breeze. You can jump into testing right away. Super convenient! I also liked how quickly we got insights that allowed us to improve things right away without any holdups! The neat layout and smooth workflow made everything go seamlessly and stress free.

Cons

  • Handling of the highlight reel creation is not yet there.
  • I found that one aspect of UserPeek that I wasn't too fond of is that it can sometimes take a bit longer than anticipated to locate participants for specific demographics. A situation thats quite typical with most testing platforms though worth noting if you're aiming at very particular audiences.. Apart from that hiccup for teams, with highly specialized needs. the overall process is fairly seamless and efficient.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Feedback Loop
Founded: 2014
United States
feedbackloop.com

Company Information

UserPeek
Founded: 2021
United States
userpeek.com

Alternatives

Alternatives

Dovetail

Dovetail

Dovetail Research
PlaybookUX

PlaybookUX

Playbook UX

Categories

Product Roadmap Supported
User Research Supported
UX Supported

Categories

Usability Testing Supported
User Research Supported

Product Roadmap Features

Collaboration Not Supported
Content Import / Export Not Supported
Diagramming Not Supported
Drag & Drop Not Supported
Feature Management Not Supported
Milestone Tracking Not Supported
Prioritization Supported
Requirements Management Not Supported
Workflow Management Not Supported

Usability Testing Features

A/B Testing Not Supported
Annotations Supported
Audience Targeting Supported
Heatmaps Not Supported
Impression Testing Supported
Mobile Testing Supported
Moderated Usability Testing Not Supported
Prototype Testing Supported
Quantitative Metrics Not Supported
Remote User Testing Supported
Reporting / Analytics Supported
Surveys and Feeback Supported
Video Recording / Transcription Supported

Integrations

No info available.

Integrations

No info available.
Claim Feedback Loop and update features and information
Claim Feedback Loop and update features and information
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Claim UserPeek and update features and information