Audience
Companies and teams searching for a remote user research platform
About Lyssna
Lyssna, formerly UsabilityHub, is a remote user research platform that allows you to deeply understand your audience and move in the right direction — fast.
With Lyssna, you can set up unmoderated and moderated research studies, recruit participants, and gain insights quickly to inform decision-making from strategy and concept through to design and implementation. The result? Experiences that your users will love.
Key features include:
Participant recruitment: Test with own users or via a panel with over 690,000 people across 120+ countries and with 35+ demographics.
Interviews: Streamlines the entire interview process, from planning to transcription.
Recordings: Capture your participants' audio, screen, and/or camera during unmoderated testing.
Live website testing: Discover exactly where and why users struggle as they complete key tasks on live websites
Lyssna is designed for brands of all sizes, Lyssna is used by designers, marketers, researchers, and product leaders.
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Pricing
Starting Price:
$165 per month
Pricing Details:
Free plan: Generous free plan with three seats and unlimited quick studies. Core methods – including first click tests, five second tests, navigation tests, preference tests, surveys, and user interviews – are included.
Growth: Starting at $165/month (paid annually). Includes everything in the Free plan, plus five seats, five in-depth studies per month, AI-generated summaries, and access to advanced methods like card sorting, tree testing, prototype testing, and live website testing.
Enterprise plan: Pricing is tailored to your company and includes everything on the Growth plan, plus unlimited collaborators, security audits, and additional security integration.
Panel responses are pay-as-you-go for all plans.
Growth: Starting at $165/month (paid annually). Includes everything in the Free plan, plus five seats, five in-depth studies per month, AI-generated summaries, and access to advanced methods like card sorting, tree testing, prototype testing, and live website testing.
Enterprise plan: Pricing is tailored to your company and includes everything on the Growth plan, plus unlimited collaborators, security audits, and additional security integration.
Panel responses are pay-as-you-go for all plans.
Free Version:
Free Version available.
Integrations
Company Information
Lyssna
Founded: 2008
Australia
lyssna.com
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Training
Documentation
Webinars
Support
Phone Support
Online
Lyssna Frequently Asked Questions
Lyssna Product Features
UX
For Mobile
For Websites
Heatmaps
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Research
Animation
Prototyping
User Journeys
Usability Testing
A/B Testing
Audience Targeting
Heatmaps
Mobile Testing
Moderated Usability Testing
Prototype Testing
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription
Annotations
Impression Testing
Quantitative Metrics
