Audience
Companies and teams searching for a remote user research platform
About Lyssna
Lyssna (formerly UsabilityHub) is a user research platform that enables you to test designs with real users to gain audience insights.
Intuitive and easy to use, Lyssna provides fast, actionable feedback so teams can quickly iterate and improve their designs. With flexible pricing, it’s cost-effective to access valuable user insights. Testing tools include five second, first click, navigation, preference and tree testing, card sorting, surveys, & Figma prototype testing.
Key features:
Participant recruitment: Test with your own users or a panel of 690,000+ people across 120+ countries and 35+ demographics
Interviews: Manage from planning to transcription
Observer rooms: Let stakeholders watch interviews live
Recordings: Capture audio, screen, and/or camera
Mobile testing: Record screen, audio, and camera on mobile devices
Live website testing: See where and why users struggle
MCP server: Connect your research to AI tools
Spaces & Wallets: Centralize research & budgets
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Pricing
Starting Price:
$165 per month
Pricing Details:
Free plan: Generous free plan with three seats and access to research methods such as card sorting, first click tests, five second tests, navigation tests, preference tests, prototype testing, surveys, tree testing, and user interviews.
Growth: Starting at $165/month (paid annually). Includes everything in the Free plan, plus five seats, in-depth studies, AI-generated summaries, and Live website testing.
Enterprise plan: Pricing is tailored to your company and includes everything on the Growth plan, plus unlimited collaborators, security audits, and additional security integration.
Panel responses are pay-as-you-go for all plans.
Growth: Starting at $165/month (paid annually). Includes everything in the Free plan, plus five seats, in-depth studies, AI-generated summaries, and Live website testing.
Enterprise plan: Pricing is tailored to your company and includes everything on the Growth plan, plus unlimited collaborators, security audits, and additional security integration.
Panel responses are pay-as-you-go for all plans.
Integrations
Company Information
Lyssna
Founded: 2008
Australia
lyssna.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Webinars
Support
Phone Support
Online
Lyssna Frequently Asked Questions
Lyssna Product Features
UX
For Mobile
Supported
For Websites
Supported
Heatmaps
Supported
Screen Activity Recording
Supported
Unmoderated Testing
Supported
Usability Testing
Supported
User Research
Supported
Animation
Not Supported
Prototyping
Not Supported
User Journeys
Not Supported
Usability Testing
A/B Testing
Supported
Audience Targeting
Supported
Heatmaps
Supported
Mobile Testing
Supported
Moderated Usability Testing
Supported
Prototype Testing
Supported
Remote User Testing
Supported
Reporting / Analytics
Supported
Surveys and Feeback
Supported
Video Recording / Transcription
Supported
Annotations
Not Supported
Impression Testing
Not Supported
Quantitative Metrics
Not Supported
