Audience
Companies and teams searching for a remote user research platform
About Lyssna
Lyssna, formerly UsabilityHub, is a remote user research platform that allows you to deeply understand your audience and move in the right direction — fast.
With Lyssna, you can set up unmoderated and moderated research studies, recruit participants, and gain insights quickly to inform decision-making from strategy and concept through to design and implementation. The result? Experiences that your users will love.
Key features include:
Participant recruitment: Test with own users or via a panel with over 690,000 people across 120+ countries and with 35+ demographics.
Interviews: Streamlines the entire interview process, from planning to transcription.
Recordings: Capture your participants' audio, screen, and/or camera during unmoderated testing.
Live website testing: Discover exactly where and why users struggle as they complete key tasks on live websites
Lyssna is designed for brands of all sizes, Lyssna is used by designers, marketers, researchers, and product leaders.
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Pricing
Starting Price:
$165 per month
Pricing Details:
Free plan: Generous free plan with three seats and access to research methods such as card sorting, first click tests, five second tests, navigation tests, preference tests, prototype testing, surveys, tree testing, and user interviews.
Growth: Starting at $165/month (paid annually). Includes everything in the Free plan, plus five seats, in-depth studies, AI-generated summaries, and Live website testing.
Enterprise plan: Pricing is tailored to your company and includes everything on the Growth plan, plus unlimited collaborators, security audits, and additional security integration.
Panel responses are pay-as-you-go for all plans.
Growth: Starting at $165/month (paid annually). Includes everything in the Free plan, plus five seats, in-depth studies, AI-generated summaries, and Live website testing.
Enterprise plan: Pricing is tailored to your company and includes everything on the Growth plan, plus unlimited collaborators, security audits, and additional security integration.
Panel responses are pay-as-you-go for all plans.
Free Version:
Free Version available.
Integrations
Company Information
Lyssna
Founded: 2008
Australia
lyssna.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Training
Documentation
Webinars
Support
Phone Support
Online
Lyssna Frequently Asked Questions
Lyssna Product Features
UX
For Mobile
Supported
For Websites
Supported
Heatmaps
Supported
Screen Activity Recording
Supported
Unmoderated Testing
Supported
Usability Testing
Supported
User Research
Supported
Animation
Not Supported
Prototyping
Not Supported
User Journeys
Not Supported
Usability Testing
A/B Testing
Supported
Audience Targeting
Supported
Heatmaps
Supported
Mobile Testing
Supported
Moderated Usability Testing
Supported
Prototype Testing
Supported
Remote User Testing
Supported
Reporting / Analytics
Supported
Surveys and Feeback
Supported
Video Recording / Transcription
Supported
Annotations
Not Supported
Impression Testing
Not Supported
Quantitative Metrics
Not Supported
