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About

The Agile Research Platform for Rapid Consumer Feedback. Fast, easy, reliable consumer insight for product managers and researchers alike. Fortune 500 companies trust Feedback Loop to bring the voice of the consumer into critical market decisions. With a turnkey platform that gathers consumer feedback in days, not months. Creating a feedback loop with your consumers is as easy as one, two, three. Select from pre-vetted and custom templates, upload a script, or request expert research guidance on-demand. Select an audience from your team library or create a new audience based on demographic and behavioral criteria. Include charts, text responses, videos, sentiments, and machine learning-generated insights. A research approach that provides directional feedback early and often. We’ll source your target customers from a quality audience pool of millions. Just select the demographics and behaviors you want, and Feedback Loop does the rest.

About

Validate and improve your website or prototypes using video feedback from your customers. Tell your users what to do by using prompts in the form of text bubbles. No coding skills required! Send a special link to your testers. We’ll detect who they are and record their video feedback so you can play it back in our app. Improve conversion rates, user retention and customer satisfaction by implementing changes based on user feedback. Watch & hear feedback from customers as they use your product. You'll be able to see where they get stuck and hear their thoughts on your product. Get the insights you’re looking for without breaking a sweat. You can guide your customers as they leave feedback using pre-defined prompts in the form of text bubbles. Access any of your videos for a quick replay, skip to the tasks you’re interested in and share the data with your team. It's all about getting the feedback you need to make informed product and marketing decisions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations interested in a powerful agile research platform for rapid consumer feedback

Audience

Websites, companies and brands requiring a customer video feedback solution to validate and improve their website or prototypes using feedback from customers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$1,500 per month
Free Version Not Supported
Free Trial Supported

Pricing

$36 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Feedback Loop
Founded: 2014
United States
feedbackloop.com

Company Information

Rayfeed
Founded: 2016
Canada
rayfeed.com

Alternatives

Alternatives

Dovetail

Dovetail

Dovetail Research
PlaybookUX

PlaybookUX

Playbook UX
Dovetail

Dovetail

Dovetail Research

Categories

Product Roadmap Supported
User Research Supported
UX Supported

Categories

Product Roadmap Features

Collaboration Not Supported
Content Import / Export Not Supported
Diagramming Not Supported
Drag & Drop Not Supported
Feature Management Not Supported
Milestone Tracking Not Supported
Prioritization Supported
Requirements Management Not Supported
Workflow Management Not Supported

Integrations

Google Chrome Not Supported
Microsoft Edge Not Supported
Mozilla Firefox Not Supported
Safari Not Supported

Integrations

Google Chrome Supported
Microsoft Edge Supported
Mozilla Firefox Supported
Safari Supported
Claim Feedback Loop and update features and information
Claim Feedback Loop and update features and information
Claim Rayfeed and update features and information
Claim Rayfeed and update features and information