Related Products
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About
FeedNotch innovative platform is designed to help professionals like they easily collect, organize, and collaborate on customer feedback, resulting in a more streamlined and efficient product development process. With FeedNotch, they have the power to create teams and invite their coworkers, organization members, and even third-party experts to join in on the collaborative process. Say goodbye to scattered emails and messy spreadsheets, and hello to a centralized hub where all ideas and feedback can be easily shared and discussed. No more wasting time searching for the right feedback or struggling to keep track of team members' notes and thoughts. With FeedNotch, everything is in one place for easy accessibility. What sets FeedNotch apart is its ability to group feedback into collections, making it simple for different teams to access the specific feedback they are interested in.
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About
Create powerful teams and happy customers with Helprace. Helprace is a simple helpdesk software for customer support, offering integrated tools to deliver top-notch customer service. These include ticketing and email management, customer community, feedback, documents and knowledge base.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Software development companies, app and web developers
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Audience
Small or emerging businesses
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$9.9/month
Only admins and product owners have to pay a subscription fee of $9.9/month and the whole team is good to go.
Free Version
Supported
Free Trial
Supported
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Pricing
$9.00/month/user
Tickets
Tickets - $9 oer agent per month Helpdesk - $18 per agent per month Complete - $27 per agent per month Community and Feedback Community- $9 oer agent per month Self-service- $18 per agent per month Complete - $27 per agent per month Docs and KB Docs- $9 per agent per month Self Service- $9 per agent per month Complete- $27 per agent per month
Free Version
Supported
Free Trial
Supported
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Reviews/
|
Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationFeedNotch
Founded: 2023
www.feednotch.com
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Company InformationHelprace
Founded: 2011
United States
helprace.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Feedback Features
Alerts / Notifications
Supported
Behavior Analytics
Supported
Bug Reports
Supported
Community Feedback Tools
Supported
Live Chat
Not Supported
Negative Feedback Management
Supported
Net Promoter Score (NPS)
Not Supported
Screenshot / Screen Capture
Supported
Surveys
Supported
User Testing Tools
Supported
Video Feedback
Supported
Visual Feedback Tools
Supported
Voice of the Customer (VoC)
Supported
Website Feedback
Supported
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Customer Satisfaction Features
360 Degree Feedback
Supported
Analytics
Supported
Call Reporting
Not Supported
Complaint Monitoring
Supported
Feedback Collection
Supported
Survey Management
Supported
Customer Service Features
Alerts / Escalation
Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Not Supported
Knowledge Base
Supported
Live Chat
Not Supported
Performance Metrics
Supported
Queue Management
Not Supported
Self Service Portal
Supported
Social Media Integration
Not Supported
Surveys & Feedback
Supported
Virtual Assistant
Not Supported
Workflow Management
Supported
Help Desk Features
Alerts / Escalation
Supported
Automated Routing
Supported
Community Forums
Supported
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Supported
Incident Management
Supported
Interaction Tracking
Supported
IT Asset Management
Supported
Knowledge Base
Supported
Known Issue Management
Supported
Live Chat
Not Supported
Multi-Channel Communication
Supported
Multiple Brands / Products
Supported
Network Monitoring
Supported
Real-time Chat
Supported
Self Service Portal
Supported
Service Level Agreement (SLA) Management
Supported
Ticket Management
Supported
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Integrations
Discord
Supported
Facebook
Not Supported
Google Analytics
Not Supported
Slack
Supported
WordPress
Not Supported
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Integrations
Discord
Not Supported
Facebook
Supported
Google Analytics
Supported
Slack
Not Supported
WordPress
Supported
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