FastTrack

FastTrack

Infinitus
FastTrack Hello Patient

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FastTrack:

About

Infinitus provides an AI-powered solution that helps healthcare businesses streamline administrative tasks and improve employee performance. FastTrack™, Infinitus’ AI copilot, bypasses payor IVR systems and hold times, enabling employees to handle more calls in less time. With features like intelligent call initiation, IVR navigation, and real-time call management, Infinitus boosts productivity, employee morale, and scalability. Designed for healthcare workflows, Infinitus integrates seamlessly with CRMs and EHRs to ensure compliance and scalability without additional staffing.
Hello Patient:

About

Hello Patient is a healthcare AI company. Its product, Mia, is an AI receptionist for healthcare that handles every patient conversation, across voice, text, and web chat, around the clock. Multi-location groups across specialties, as well as consumer health brands, use Mia to handle more conversations without adding staff. At the front office, Mia answers every call, books appointments, runs new-patient intake, verifies insurance, takes refill requests, and collects payments. Behind the desk, she follows up after visits, converts referrals, runs recall outreach, and chases open balances. When a call needs a person, she hands it off with full context, never gives medical advice, and logs every interaction. She works with the EHR, practice management, and CRM systems practices run, reads the live schedule, and books into it. With Mia answering 100% of calls, the front desk stays with the patient, and practices book around 20% more appointments. Hello Patient is HIPAA-compliant.
FastTrack:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Hello Patient:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported
FastTrack:

Audience

Infinitus is ideal for healthcare organizations, including payors, providers, pharmaceutical companies, and specialty pharmacies, looking for AI-driven solutions to streamline administrative tasks, improve employee performance, and scale operations without increasing staff
Hello Patient:

Audience

Multi-location healthcare practices and health systems, virtual care providers, and consumer health brands (like DTC pharmaceuticals or subscription-based care)).
FastTrack:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Hello Patient:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
FastTrack:

API

Offers API Not Supported
Hello Patient:

API

Offers API Not Supported
FastTrack:

Screenshots and Videos

Hello Patient:

Screenshots and Videos

FastTrack:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Hello Patient:

Pricing

Usage based (per conversation). Charged per minute and conversation (for text and web chat)
Free Version Not Supported
Free Trial Not Supported
FastTrack:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Hello Patient:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
FastTrack:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Hello Patient:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
FastTrack:

Company Information

Infinitus
Founded: 2019
United States
www.infinitus.ai/product/ai-copilots/
Hello Patient:

Company Information

Hello Patient
www.hellopatient.com
FastTrack:

Alternatives

Hello Patient:

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FastTrack:
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FastTrack:
Hello Patient:
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FastTrack:
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Hello Patient:
NextGen Healthcare EHR

NextGen Healthcare EHR

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FastTrack:

Categories

AI Copilots Supported
AI Voice Agents Supported
Healthcare AI Supported
Hello Patient:

Categories

AI Receptionists Supported
AI Voice Agents Supported
Dental Supported
Dermatology Supported
Healthcare AI Supported
Optometry Supported
Patient Engagement Supported
Patient Intake Supported
Patient Scheduling Supported
Hello Patient:

Dental Features

Appointment Management Supported
Appointment Reminders Supported
Claims Management Not Supported
Clinical Charting Not Supported
Imaging Not Supported
Inventory Management Not Supported
Patient Account Management Not Supported
Patient Billing Supported
Patient Records Management Supported
Treatment Planning Not Supported

Dermatology Features

Claims Management Not Supported
EMR / EHR Not Supported
HIPAA Compliant Supported
Image Management Not Supported
Inventory Management Not Supported
Patient Portal Not Supported
Progress Notes Not Supported
Scheduling Supported
Treatment Plans Not Supported

Optometry Features

Appointment Management Supported
Insurance Management Not Supported
Inventory Management Not Supported
Patient Records Supported
Recall Tracking Supported

Patient Engagement Features

Appointment Scheduling Supported
Care Planning Supported
Collaboration Supported
Messaging Supported
Mobile Access Supported
Patient Education Supported
Patient Portal Not Supported
Personal Health Record Supported
Progress Tracking Supported
Self Management Not Supported

Patient Scheduling Features

Analytics/Reporting Supported
Approval Process Control Not Supported
HIPAA Compliant Supported
Mobile Access Supported
Notifications/Alerts Supported
Online Scheduling Supported
Patient Communications Supported
Patient Intake Supported
Patient Portal Supported
Patient Records Management Supported
Payment Processing Supported
Reminders Supported
SMS Messaging Supported
FastTrack:

Integrations

AdvancedMD Not Supported
Covetrus Pulse Not Supported
EPIC Agent CRM Not Supported
Freshdesk Not Supported
HubSpot AEO Not Supported
ModMed Not Supported
Veradigm EHR Not Supported
Zenoti Not Supported
athenaOne Not Supported
eClinicalWorks Not Supported
Hello Patient:

Integrations

AdvancedMD Supported
Covetrus Pulse Supported
EPIC Agent CRM Supported
Freshdesk Supported
HubSpot AEO Supported
ModMed Supported
Veradigm EHR Supported
Zenoti Supported
athenaOne Supported
eClinicalWorks Supported
FastTrack:
Claim FastTrack and update features and information
Claim FastTrack and update features and information
Hello Patient:
Claim Hello Patient and update features and information
Claim Hello Patient and update features and information