FastServ

FastServ

SEDCO
+
+

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About

FastServ® Cloud is a virtual queue management system that helps businesses reduce customer wait times by enabling appointment booking for both in-branch and virtual visits. The cloud-based solution eliminates the need for costly on-site hardware and servers, offering scalable pricing based on the number of counters or devices used. FastServ® provides advanced features such as mobile queueing apps, real-time dashboards, customer notifications, digital signage, and tailored reporting. Optional hardware includes sleek kiosks and tablets for check-in and ticket issuance. Designed for industries like healthcare, banking, telecom, and government, it improves customer experience while lowering infrastructure costs. FastServ® is a flexible, cost-effective system that scales with business growth.

About

Snappy's Queue Management System (QMS) is a versatile solution designed to optimize customer flow in industries such as banking, healthcare, retail, and government services. It features a built-in web server with an intuitive interface for managing services, user access, and queueing devices like ticket dispensers and counter displays. The system supports multi-language displays, audio ticket announcements, and generates detailed reports on service performance and efficiency. The Professional Edition enables centralized management of multiple locations, offering comprehensive analytics and statistical insights. With features like SMS notifications, email alerts, and data backup options, Snappy QMS enhances operational efficiency, minimizes wait times, and improves customer satisfaction.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Businesses and organizations in healthcare, banking, telecom, government, and money exchange seeking a scalable, cloud-based queue management solution to reduce wait times and improve customer experience

Audience

Businesses, healthcare facilities, banks, and government institutions seeking an efficient, customizable solution to manage customer flow, reduce wait times, and improve service efficiency.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$563.00 one-time
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Reduced Wait Times Increased Operational Efficiency Flexibility and Convenience Reduced Congestion in Waiting Areas Improved Staff Productivity

Cons

  • Nothing. Snappy products are very user friendly and effective products.. So no disadvantages.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

SEDCO
Founded: 1980
United Arab Emirates
sedco.co

Company Information

Vostok Trading LLC
Founded: 1995
United Arab Emirates
www.snappy.ae

Alternatives

Alternatives

Jonot

Jonot

Jonot Oy
FastServ

FastServ

SEDCO
Jonot

Jonot

Jonot Oy

Categories

Queue Management Supported

Categories

Queue Management Supported

Queue Management Features

Appointment Scheduling Supported
Calendar Supported
Communication Tools Supported
Contactless Supported
Customer Surveys Supported
Dashboard Supported
For Banks Supported
For Government Supported
For Healthcare Supported
For Restaurants Supported
For Retail Supported
SMS Marketing Supported
Supports Multiple Counters Supported
Virtual Queue Supported

Integrations

Own Data Not Supported

Integrations

Own Data Supported
Claim FastServ and update features and information
Claim FastServ and update features and information
Claim Snappy Queue Management System and update features and information
Claim Snappy Queue Management System and update features and information