Related Products
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About
NPS® by FanExam is the best way to consistently measure customer satisfaction and collect actionable feedback on your site. FanExam will automatically survey your customers and create reports based on their scores and responses. We keep track of who was surveyed and make sure your customers are heard. FanExam uses NPS to ask your visitors the right question at the right time – when the visitor is actually interacting with your website. This is the best way to listen to your customers. Once FanExam is installed on your website, you will have a direct channel to customer feedback 24/7 – in a systematic manner.
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About
The ServiceGuru Kiosk captures customer feedback at the point of interaction, making it simple to collect valuable and actionable feedback about your staff and business. Measure positive, neutral and negative attributes that affect your business. Collect actionable feedback from customers about their experience. So simple to setup you will be up and running in just 30 minutes. We set it all up for you! Allow customers to opt-in for special offers and marketing campaigns. See who your top performers are and who needs additional training. Multi-location comparison reports are available. Reviews are kept offline and private until you want to make them public. See who your top performers are and who needs additional training. Multi-location comparison reports are available. Recognize top performers and identify potential service issues sooner. Use your branding and terms throughout the entire experience.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Brands that want an NPS tool to measure customer satisfaction
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Audience
Companies of all sizes and enterprises in need of a solution to improve their operations
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$29 per month
Free Version
Supported
Free Trial
Supported
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Pricing
$99.00/month/user
$249 startup then $99 per month includes iPad kiosk setup and training
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationFanExam
Founded: 2014
Netherlands
fanexam.com
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Company InformationServiceGuru
United States
www.serviceguru.com
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Alternatives |
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Categories |
Categories |
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Customer Satisfaction Features
360 Degree Feedback
Not Supported
Analytics
Supported
Call Reporting
Not Supported
Complaint Monitoring
Not Supported
Feedback Collection
Supported
Survey Management
Not Supported
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Customer Satisfaction Features
360 Degree Feedback
Supported
Analytics
Supported
Call Reporting
Not Supported
Complaint Monitoring
Supported
Feedback Collection
Supported
Survey Management
Supported
Kiosk Features
Activity Reservations
Not Supported
Digital Signature
Not Supported
License Management
Not Supported
Onsite Printing
Not Supported
Remote Access
Not Supported
Secure Browsing
Not Supported
Ticket / Order Fulfillment
Not Supported
Touch Screen
Supported
Usage Reporting
Supported
Virtual Keyboard
Supported
Wireless Internet Access
Not Supported
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Integrations
No info available.
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Integrations
No info available.
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