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About

FairEmail is easy to set up and works with virtually all email providers, including Gmail, Outlook and Yahoo! FairEmail might be for you if you value your privacy. FairEmail is an email client only, so you need to bring your own email address. FairEmail does not support non-standard protocols, like Microsoft Exchange Web Services and Microsoft ActiveSync. Almost all features are free to use, but to maintain and support the app in the long term, not every feature can be for free. See below for a list of pro features. This app is deliberately minimalistic by design, so you can concentrate on reading and writing messages. This app starts a foreground service with a low priority status bar notification to make sure you'll never miss new emails.

About

Shared Inbox for your Team Email, SMS & WhatsApp accounts. Sharing email account login among team members is not scalable. Helpwise is an easy to use shared inbox for your team email accounts like help@, sales@, jobs@ etc. As business grows, it becomes a struggle to manage customer, sales or internal emails (billing, hiring) across the company. And, then we make a blunder by sharing email logins among team members. We understand the chaos that it creates because we have been through the same pain during our previous gigs & businesses. So, this is exactly why we built Helpwise - the shared inbox that really works! We all love Gmail, Outlook & other awesome email clients. So, we have made sure that Helpwise feels as easy as these common email services. Basically, you won't miss them here. Every team member will get own separate login to access same email address. So, no more password sharing. Better security with higher productivity!

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Anyone in need of an open-source privacy email app

Audience

Teams that want a shared inbox solution for email, SMS, and WhatsApp

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The ease of setup, configuration, and multitude of settings along with IMHO a good design makes it a joy to use. In addition the Pro Features are given with just a little donation, just under $8 at the time of this writing. It works with your own custom email and Gmail, although I keep Gmail separate from FairEmail as Google does a fine job as well. Documentation is extensive which is always a welcoming fact. RTFM.

Cons

  • Many ways to install, Play store, f-droid, GitHub builds, etc. Though this is not unique when trying to get the Pro Features to work after a reinstallation it can prove annoying. One of the pros was many options/settings, but on occasion this is a con too... either conflicts or not being able to find what you need.

Pros & Cons from Real Users

Pros

  • Easy way to manage multiple inboxes for a team in one dashboard. Can assign messages to each other as well.
  • Love how easy it is to add inboxes for an entire team to manage and collaborate within. Streamlines support.

Cons

  • There are not any cons that I can think of for now.
  • It's a little tricky to set up and UI/ux could be updated to simplify.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

FairEmail
email.faircode.eu/

Company Information

Helpwise
Founded: 2019
United States
helpwise.io

Alternatives

Yahoo! Mail

Yahoo! Mail

Yahoo!

Alternatives

Categories

Email Clients Supported

Categories

Email Clients Supported
Email Management Supported
Help Desk Supported

Email Management Features

Data Recovery Not Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Supported
Email Recall Not Supported
Queue Manager Not Supported
Response Management Supported
Routing Supported
Shared Inboxes Supported
Signature Management Supported
Spam Blocker Supported
Whitelisting / Blacklisting Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Supported
Customizable Branding Supported
Document Storage Not Supported
Email Integration Supported
Incident Management Supported
Interaction Tracking Supported
IT Asset Management Not Supported
Knowledge Base Supported
Known Issue Management Supported
Live Chat Supported
Multi-Channel Communication Supported
Multiple Brands / Products Supported
Network Monitoring Not Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Not Supported
Ticket Management Supported

Integrations

Gmail Supported
Dialpad Support Not Supported
Dropbox Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
HubSpot Marketing Hub Not Supported
KonnectzIT Not Supported
Microsoft Outlook Supported
Pabbly Connect Not Supported
Quickwork Not Supported
Salesflare Not Supported
Slack Not Supported
Stackreaction Not Supported
Stripe Not Supported
Twilio Not Supported
WhatsApp Not Supported
Yahoo! Mail Supported
Zapier Not Supported
Zendesk Sell Not Supported
Zoho CRM Not Supported

Integrations

Gmail Supported
Dialpad Support Supported
Dropbox Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
HubSpot Marketing Hub Supported
KonnectzIT Supported
Microsoft Outlook Not Supported
Pabbly Connect Supported
Quickwork Supported
Salesflare Supported
Slack Supported
Stackreaction Supported
Stripe Supported
Twilio Supported
WhatsApp Supported
Yahoo! Mail Not Supported
Zapier Supported
Zendesk Sell Supported
Zoho CRM Supported
Claim FairEmail and update features and information
Claim FairEmail and update features and information
Claim Helpwise and update features and information
Claim Helpwise and update features and information