FNT Command Platform vs. GLPI Comparison


FNT Command Platform FNT	GLPI TECLIB	+	+
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About The FNT Command software package provides full transparency into all IT and telecommunications structures for managing IT assets, cabling and infrastructure, data centers, and telecommunications resources. FNT Command thus enables the provision of high-value IT and telecommunications services. Like our customers, we take an integrated approach to all resources, from cabling through to service provision. Budget and cost pressures, capacity bottlenecks, and compliance guidelines are just some of the challenges that data centers face as they seek to deliver efficient and reliable IT services. As a centralized management and optimization solution, FNT Command gives you total transparency across your entire data center infrastructure, from the facility level through hardware and software to networking, power, and air conditioning. This end-to-end view enables you to accelerate day-to-day business processes and achieve greater operational reliability.	About GLPI is an incredible Service Management software based on open source technologies. It helps you plan and manage IT changes in an easy way, solve problems efficiently, automate your business processes and gain control over your IT infrastructure. Key features of GLPI: 1. Service Desk 2. Asset management and automatic inventory 3. Rationality for data quality control 4. Administrative and financial management of assets 5. Software inventory and licences management 6. Knowledge and frequently asked questions 7. Statistics and reports 8. Profound integration 9. Android-based devices inventory
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Supported Chromebook Not Supported
Audience Enterprise IT, data centers and telecommunication companies seeking a solution to manage their infrastructure	Audience IT departments
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing €19/month/user Price (exc.tax) for GLPI Network Cloud: 19€ / month / IT User Prices (exc.tax) for GLPI Network On-premise 1 year editor guarantee: Basic Level - 1.200 € Standard Level - 3.600 € Advanced Level - 12.000 € Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros - Very complete ITIL inspired ITSM software. - Automated inventory using FusionInventory - Got various plugins to extend its function (most don't need it). - Got mailgate automation options - Great and helpful community. - Custom notification templates - Multi tanancy options - Lots of reporting options and visualizations - knowledgebase functions - SAAS option available (payed) - Easy well maintained upgrade procedures - Followup templates - Ticket planning options - Free if installed locally; - Very clean user interface. - Ldap integrations Cons - Might be complex to install and configure if you have no LAMP experience. - Risk of administrating to much information;
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Not Supported In Person Not Supported
Company Information FNT Germany www.fntsoftware.com/en/products/fnt-command	Company Information TECLIB Founded: 2009 France glpi-project.org
Alternatives Modius OpenData Modius	Alternatives Device42 Device42, A Freshworks Company
netTerrain DCIM Graphical Networks	AssetPrime AssetPrime Solutions
Device42 Device42, A Freshworks Company	Flottix
Cruz Operations Center (CruzOC) Dorado Software	Alloy Navigator Alloy Software
Cruz RMM Dorado Software View All	VIZOR Vector Networks View All
Categories Asset Tracking Supported Cable Management Supported CMDB Supported Configuration Management Supported Data Center Management Supported IT Asset Management Supported IT Documentation Supported IT Management Supported Network Mapping Supported Outside Plant (OSP) Fiber Management Supported	Categories CMDB Supported Configuration Management Supported Data Center Management Supported Help Desk Supported Issue Tracking Supported IT Asset Management Supported IT Service Supported ITSM Supported License Management Supported Live Chat Supported Service Desk Supported
CMDB Features Change Management Supported Configuration Management Supported Data Visualization Supported Device Auto Discovery Supported Impact Management Supported IT Asset Management Supported License Management Supported Performance Management Not Supported Relationship Mapping Supported Configuration Management Features Access Control / Permissions Supported Application Deployment Not Supported Automated Provisioning Not Supported Infrastructure Automation Not Supported Node Management Not Supported Orchestration Not Supported Reporting Analytics / Visualization Supported Task Management Not Supported Data Center Management Features Audit Trail Supported Behavior-Based Acceleration Not Supported Cross Reference System Not Supported Device Auto Discovery Supported Diagnostic Testing Not Supported Import / Export Data Not Supported JCL Management Not Supported Multi-Platform Not Supported Multi-User Not Supported Power Management Not Supported Sarbanes-Oxley Compliance Not Supported IT Asset Management Features Asset Tracking Supported Audit Management Supported Compliance Management Supported Configuration Management Supported Contract/License Management Supported Cost Tracking Supported Depreciation Management Not Supported Inventory Management Supported IT Service Management Supported Maintenance Management Supported Procurement Management Supported Requisition Management Not Supported Supplier Management Supported Show More Features Asset Tracking Features Activity Tracking Supported Audit Trails Supported Barcoding / RFID Supported Checkout / Check-In Supported Depreciation Tracking Not Supported Disposal Tracking Not Supported Inventory Management Supported Location Tracking Supported QR Codes Not Supported Reservations Not Supported Service History Not Supported IT Management Features Capacity Monitoring Supported Compliance Management Supported Event Logs Supported Hardware Inventory Supported IT Budgeting Supported License Management Supported Patch Management Not Supported Remote Access Not Supported Scheduling Not Supported Software Inventory Supported User Activity Monitoring Not Supported Network Mapping Features Color Codes / Icons Supported Compliance Management Supported Device Auto Discovery Supported Hierarchical Mapping Supported Location-Based Mapping Supported Map Exporting Not Supported On-Demand Mapping Not Supported Reporting/Analytics Supported Self-Updating Maps Supported Web Traffic Reporting Not Supported	CMDB Features Change Management Supported Configuration Management Supported Data Visualization Supported Device Auto Discovery Supported Impact Management Supported IT Asset Management Supported License Management Supported Performance Management Supported Relationship Mapping Supported Configuration Management Features Access Control / Permissions Supported Application Deployment Supported Automated Provisioning Not Supported Infrastructure Automation Not Supported Node Management Not Supported Orchestration Not Supported Reporting Analytics / Visualization Supported Task Management Supported Data Center Management Features Audit Trail Not Supported Behavior-Based Acceleration Not Supported Cross Reference System Not Supported Device Auto Discovery Supported Diagnostic Testing Not Supported Import / Export Data Supported JCL Management Not Supported Multi-Platform Supported Multi-User Supported Power Management Supported Sarbanes-Oxley Compliance Not Supported IT Asset Management Features Asset Tracking Supported Audit Management Not Supported Compliance Management Not Supported Configuration Management Supported Contract/License Management Supported Cost Tracking Supported Depreciation Management Not Supported Inventory Management Supported IT Service Management Supported Maintenance Management Supported Procurement Management Supported Requisition Management Not Supported Supplier Management Supported Show More Features Help Desk Features Alerts / Escalation Supported Automated Routing Supported Community Forums Not Supported Customizable Branding Supported Document Storage Supported Email Integration Supported Incident Management Supported Interaction Tracking Not Supported IT Asset Management Supported Knowledge Base Supported Known Issue Management Not Supported Live Chat Supported Multi-Channel Communication Not Supported Multiple Brands / Products Supported Network Monitoring Not Supported Real-time Chat Supported Self Service Portal Supported Service Level Agreement (SLA) Management Supported Ticket Management Supported IT Service Features Contract Management Supported Incident Management Supported IT Asset Management Supported Knowledge Management Supported Release Management Supported Self Service Portal Supported Service Catalog Supported Service Reporting Supported Ticket Management Supported ITSM Features Asset Tracking Supported Availability Management Supported Change Management Supported Configuration Management Supported Contract/License Management Supported Dashboard Supported Incident Management Supported Problem Management Supported Project Management Supported Release & Deployment Management Supported Self Service Portal Supported Issue Tracking Features Assignment Management Supported Dashboard Supported Escalation Management Supported Issue Auditing Supported Issue Scheduling Supported Knowledge Base Supported Project Management Supported Recurring Issues Supported Scheduling Supported Task Management Supported License Management Features Automatic SKU Recognition Not Supported Central LM Server Not Supported Copy Protection Not Supported History Tracking Supported Node Management Not Supported Online Activation Not Supported Portable License Not Supported Sarbanes-Oxley Compliance Not Supported Timing Rights Not Supported Trial License Not Supported Live Chat Features Canned Responses Supported Customizable Branding Supported Geo Targeting Not Supported Offline Form Supported Proactive Chat Not Supported Screen Sharing Not Supported Third Party Integration Not Supported Transfers / Routing Not Supported Website Visitor Tracking Not Supported Service Desk Features Change Management Supported CMDB Supported Incident Management Supported IT Asset Management Supported Knowledge Base Supported Mobile Access Supported Procurement Management Supported Remote Control Not Supported Self Service Portal Supported SLA Management Supported
Integrations AWS Marketplace Not Supported Dolibarr Not Supported Flottix Not Supported Google Authenticator Not Supported Java Supported Mattermost Not Supported Metabase Not Supported Microsoft Excel Supported Microsoft Teams Not Supported Monitorpack Guard Not Supported Nagios Core Not Supported Nagios XI Not Supported OverSOC Not Supported Securden Endpoint Privilege Manager Not Supported Securden Unified PAM Not Supported ServiceNav Not Supported Slack Not Supported Telegram Not Supported Zabbix Not Supported iTop Not Supported Show More Integrations View All 2 Integrations	Integrations AWS Marketplace Supported Dolibarr Supported Flottix Supported Google Authenticator Supported Java Not Supported Mattermost Supported Metabase Supported Microsoft Excel Not Supported Microsoft Teams Supported Monitorpack Guard Supported Nagios Core Supported Nagios XI Supported OverSOC Supported Securden Endpoint Privilege Manager Supported Securden Unified PAM Supported ServiceNav Supported Slack Supported Telegram Supported Zabbix Supported iTop Supported Show More Integrations View All 20 Integrations
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