FLG

FLG

FLG Business Technology
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About

A simple and easy-to-use online CRM that helps B2C businesses manage 100,000s of leads and automate customer touchpoints without changing their sales process. It also ensures regulator and GDPR compliance, and integrates seamlessly with 3rd party software. A complete platform with all the features you need in one single place: - Customer contact via phone, email, SMS and postal mail - A powerful CRM to help you manage 100,000s of leads - Intelligent workflows that automate your processes - Seamless integrations through our API, webhooks, or Zapier integration - Multi-channel marketing automation - Custom reporting & analytics - Partner features (perfect if you buy, sell or refer leads). Over 5,000+ users rely on FLG to automate and control their processes. Request a demo to find out how we can help your business.

About

vtenext is the first and only All-In-One CRM equipped with a BPMN Engine and AI algorithms. Departmental silos are a dangerous productivity killer that you need to avoid. Boost your intra-organizational communication and reach your business objective through the features of a real Holistic CRM, a tool able to improve the efficiency of each business area. BPMN Engine This is a natively integrated tool which, through a graphic interface, allows to digitize and automate each kind of business process, avoiding collaborators to do tasks with low added value and minimizing loss of time and errors. Artificial Intelligence Integrated algorithms allow to make your organization more effective and efficient, through: - automatic tickets and leads classificators - lead generation chatbot - internal and external support chatbot - OCR Increase efficiency and automate marketing and pre-sales activities, sales, customer service and project management through vtenext now!

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

UK-based B2C SMEs

Audience

Small, medium and large companies

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

£16.50/user
Plus £82.50/month for 5 users (additional users £16.50)
XL £137.50/month for 5 users (additional users £27.50)
Concierge £262.50/month (additional users £52.50)
Free Version
Free Trial

Pricing

$24/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.7 / 5
ease 4.4 / 5
features 4.6 / 5
design 4.2 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • The biggest advantage of VTENEXT is its flexibility and customization capabilities. It allows companies to adapt workflows, automations, and processes to their real operational needs instead of forcing them into rigid standard procedures. We particularly appreciate the workflow automation tools, API integrations, and the ability to centralize sales, support, and operational activities within a single platform. This has helped improve organization, reduce manual work, and increase visibility across different departments. Another strong point is scalability: the platform works well both for small businesses and for more structured organizations with advanced requirements. The support team is also highly competent and collaborative, which is extremely valuable for implementation partners and system integrators.
  • it is a product designed and programmed specifically for the customer It's simple, intuitive, with a support team that's always available
  • Before finding VTENEXT I tried many other more complicated software. The idea of ​​abandoning my project was strong but then I found this great solution and I regained confidence. The program is solid and offers so many possibilities that sometimes I wonder if I will be able to use them all.
  • The program is absolutely intuitive and fluid. We found it very easy to make some changes ourselves. The training with VTE staff was interesting and very understandable.
  • The software is full custom designed, the development period is really important and their manager are really expert and friendly so they can help you to have the best product made for your need

Cons

  • Because VTENEXT is highly flexible and customizable, the initial setup and configuration phase can require time and technical expertise, especially for companies with complex processes or limited internal IT skills. Some advanced configuration areas could be more intuitive for non-technical users, and certain interface sections could benefit from a more modern and simplified user experience. We would also appreciate further development of AI-driven features and additional low-code/no-code tools to make advanced automations even more accessible to business users without technical backgrounds.
  • I have no negative things to report. Any problems I've encountered have always been resolved promptly.
  • It takes some confidence to navigate the settings menus and subs. A fresh new graphical interface could make your work even more enjoyable.
  • In some cases we wanted to change something but we encountered some difficulties and we would have had to pay too much for the changes
  • Sometimes can be happen that some customization requires the IT intervention, so you can't have that immediately

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

FLG Business Technology
Founded: 2007
United Kingdom
getflg.com

Company Information

vtenext
Founded: 2006
Italy
www.vtenext.com

Alternatives

Alternatives

Categories

Categories

Lead Management Features

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

CRM Features

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Lead Management Features

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Business Process Management Features

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Collaboration Features

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Event Management Features

Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties

Integrations

Mailchimp
3CX
Aircall
Buffer
Circle Loop
Easyflow
Flow XO
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Jira Align
LeadsBridge
Magento
PrestaShop
QuickBooks Online
Salesforce
Vtiger CRM
WooCommerce
Zapier
Zimbra

Integrations

Mailchimp
3CX
Aircall
Buffer
Circle Loop
Easyflow
Flow XO
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Jira Align
LeadsBridge
Magento
PrestaShop
QuickBooks Online
Salesforce
Vtiger CRM
WooCommerce
Zapier
Zimbra
Claim FLG and update features and information
Claim FLG and update features and information
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