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About

FIESA is a robust and intelligent field service automation software powered by Microsoft Dynamics 365, designed to streamline every aspect of field operations. It automates work order management, technician scheduling, dispatching, and real-time customer communication. With over 15 years of software craftsmanship, FIESA enhances workforce productivity, reduces operational costs, and improves service delivery in the field service industry. It offers AI and IoT-enabled predictive maintenance, integration with WhatsApp for swift technician updates, and cross-platform access across desktop, tablet, and mobile devices. FIESA includes features such as contract management, inventory capabilities, comprehensive work order and asset management, and analytics and reporting tools. It's a dedicated technician-only app that ensures field technicians stay connected, enhancing service efficiency and enabling real-time workforce management.

About

ResolveGrid is an agentic AI field service platform that helps teams resolve complex equipment issues faster with AI guidance, computer vision, real-time video, and remote expert workflows. The platform brings technicians the next-best actions, visual context, enterprise knowledge, and workflow support they need at the point of service. ResolveGrid helps reduce unnecessary dispatches by enabling AI agents to triage and resolve issues remotely. Its capabilities include intelligent workflows, agentic diagnostics, visual inspection, remote collaboration, connected knowledge, training, and expert escalation. The platform carries workflow history and visual context into escalations so experts can support technicians without losing momentum. Built for modern field service organizations, ResolveGrid helps improve first-time fix rates, reduce service time, increase remote resolution, and deliver more consistent technician performance.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Field service businesses in need of a tool to automate and optimize their operations and enhance productivity

Audience

Field service teams, service leaders, technicians, remote experts, equipment manufacturers, enterprise service organizations, technical support teams, training teams, and companies that need agentic AI guidance, computer vision, remote expert workflows, real-time video support, technician training, knowledge management, dispatch reduction, first-time fix improvement, remote resolution, and field service workflow automation

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version
Free Trial

Pricing

Contact Us
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

FIESA
United States
fiesa.app/

Company Information

ResolveGrid
Founded: 2026
United States
resolvegrid.ai/

Alternatives

ExpandIT

ExpandIT

ExpandIT

Alternatives

Plutomen Connect

Plutomen Connect

Plutomen Technologies
Librestream

Librestream

Librestream Technologies
ServiceWarrior

ServiceWarrior

DesertMicro

Categories

Categories

Integrations

Microsoft Dynamics 365

Integrations

Microsoft Dynamics 365
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