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About

DMXReady FAQs Manager v2 gives website owners an easy way to add, edit, and manage their own FAQs section. Anyone can access FAQs Manager through a standard web browser like Internet Explorer, change the content, and update the FAQs section of the company website - no web design skills needed! Check out how DMXReady FAQs Manager v2 will make website management so much easier. Website owners can create more than one FAQ section on the same website. Easily plugs into DMXReady CMS v2 through the Dashboard - no need for additional scripts. Full database integration with other v2 applications. Built-in code editors mean you can make changes directly to the code without using Dreamweaver or some other HTML editor. Add images, documents, and multimedia directly to each individual FAQ for so you can add visual cues and supporting information. More flexibility, so you can go beyond FAQs to create Tech Notes, User Guides, Knowledgebases, and more.

About

Talisma Knowledgebase empowers your customer service staff by providing instant access to critical knowledge at the heart of your operations, reducing operational costs and improving business efficiency and growth. With Talisma Knowledgebase, service and support groups can continually capture, create, and refine knowledge solutions as part of their daily workflow. As solutions are approved and published to the knowledgebase, they become immediately available for shared use across functional areas and multiple channels, including phone, email, chat, and the Web. Users can easily tailor content delivery to different audiences using content rules and branded knowledge article templates. Easily track and report on knowledge articles accessed, categories of knowledge used, questions asked that did not result in a correct answer, customer satisfaction levels, and much more. In addition, detailed information about each knowledgebase visitor’s query is logged in the contact record.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Website owners that want to create a FAQ section

Audience

Organizations of all sizes searching for a solution to get instant access to critical knowledge

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$95.00/one-time
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

DMXReady
Founded: 2003
Canada
www.dmxready.com

Company Information

Talisma
Founded: 1999
United States
www.talisma.com/products/knowledge-base-software/

Alternatives

Alternatives

CMS Builder

CMS Builder

interactivetools.com
RightAnswers

RightAnswers

Upland Software

Categories

Categories

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Integrations

No info available.

Integrations

No info available.
Claim FAQs Manager v2 and update features and information
Claim FAQs Manager v2 and update features and information
Claim Talisma Knowledgebase and update features and information
Claim Talisma Knowledgebase and update features and information