TradesBackbone

TradesBackbone

Martello Systems
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About

Extrua Dispatch is cloud-based job management software for Australian service businesses with teams working at customer sites, including cleaners, tradespeople, pest-control operators, pool services and gardeners. It brings quoting, job scheduling, dispatch, mobile work records, invoicing and customer communication into one system. Businesses can convert accepted quotes into jobs, schedule one-off and recurring work, track crew time and location, and use checklists and job photos. The mobile crew workflow supports offline work and later synchronization. Completed jobs can be invoiced and connected to Xero, while a customer portal supports access to job, quote and invoice information and repeat bookings. Job costing and reporting help businesses review work and profitability. The product also provides trade safety-document workflows, including SWMS and JSA records, with licence tracking.

About

TradesBackbone is cloud-based field service software for small trade businesses. It combines customer records, jobs, estimates, invoices and payment links with office scheduling and dispatch. Technicians use a phone browser to view assignments, create estimates, send invoices, capture photos and update jobs. Customers can approve estimates by text or email, and approved estimates become invoices. It supports recurring services, routes, reminders and customer follow-ups. Role-based access controls which records and financial screens team members see. QuickBooks Online sync is on Pro and higher plans; API access is on Elite. Optional AI tools answer questions about business records and draft estimates or follow-up messages. When enabled, the AI Front Desk drafts customer replies for human approval by default. It serves plumbing, HVAC, electrical, roofing, lawn, pest-control and cleaning businesses.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Service businesses with field crews, including cleaning, trades, pest control, pool and garden services.

Audience

Trade shops of 3 to 25 people, such as HVAC, plumbing and electrical contractors.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

A$53/user/month
Plans cost A$53–A$69 per active user per month. GST is not charged. The 14-day free trial covers the first user and requires no card to start; additional users require a card and are billed from the day they are added.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Extrua
Australia
www.extrua.com.au/dispatch

Company Information

Martello Systems
Founded: 2026
United States
tradesbackbone.com

Alternatives

Alternatives

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MightyCrews

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Zebu

Zebu HQ

Categories

Categories

Integrations

Make Not Supported
Mycel Not Supported
QuickBooks Online Not Supported
Stripe Not Supported
Xero Supported
Zapier Not Supported

Integrations

Make Supported
Mycel Supported
QuickBooks Online Supported
Stripe Supported
Xero Not Supported
Zapier Supported
Claim Extrua Dispatch and update features and information
Claim Extrua Dispatch and update features and information
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Claim TradesBackbone and update features and information