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About

Sell more product with better buying experiences. ExpertVoice is the world's largest advocacy marketing network. ExpertVoice is the home to the largest community of experts in the world. Our community of 1,000,000+ vetted experts range from retail sales associates to category professionals, and they're passionate, experienced, and knowledgeable about products ranging across 30+ unique categories. With ExpertVoice, brands can easily track a range of campaign engagements including reach, likelihood to recommend, training completed, content consumption, products seeded, and more. Our expert recommendations drive incremental consideration for your brand — resulting in higher conversion rates at the point of purchase.

About

Real people. Real reviews. Real insight. Take the guesswork out of growing your business and building the best customer experience. Feefo gives you the tools and insight to build relationships, improve your brand reputation and make informed decisions for the future. We give you access to technology and support that allows you to connect directly with your customers; generate great results and get a clear and accurate view of your business. Feefo is powered by a dedicated team of specialists; inventors, smart creatives and business experts that believe we’re part of something pretty special. We value our integrity, so there’s no hard sell or ulterior motive. We simply want to use our expertise to help businesses of all sizes to build trusted relationships with their customers, provide better experiences and achieve success. There are real people behind the technology, and we’re with you every step of the way.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking for a powerful Social Media Marketing solution

Audience

Companies that want a powerful review management solution

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Simple to use and outstanding UI. Great team of partners and clients with glowing results. Great vetting tool.

Cons

  • We were looking for an LMS when we came across ExpertVoice. An LMS it is not.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

ExpertVoice
Founded: 2010
United States
www.expertvoice.com

Company Information

Feefo
Founded: 2010
United Kingdom
www.feefo.com

Alternatives

Alternatives

Categories

Categories

Reputation Management Features

Campaign Management Supported
Gamification Supported
Response Management Supported
Review Generation Not Supported
Review Monitoring Not Supported
Sentiment Analysis Supported
Social Media Metrics Supported
Social Media Monitoring Not Supported
White Label Not Supported

Social Media Marketing Features

Analytics Supported
Automated Publishing Supported
Contact Management Supported
Content Management Supported
Conversion Tracking Supported
Customer Targeting Supported
Keyword Filtering Supported
Multi-Account Management Supported
Post Scheduling Supported

Reputation Management Features

Campaign Management Supported
Gamification Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Supported
Social Media Monitoring Supported
White Label Not Supported

Customer Engagement Features

Analytics Not Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Supported

Customer Experience Features

Action Management Not Supported
Analytics Not Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Not Supported
Review Request Not Supported
Sentiment Analysis Supported
Social Sharing Supported
White Label Not Supported

Integrations

Aurora Commerce Not Supported
BetterCommerce Not Supported
BigCommerce Not Supported
Bookster Not Supported
Chattermill Not Supported
ConnectPointz Supported
Dovetail Not Supported
OpenCart Not Supported
Policyflow Not Supported
Pure360 Not Supported
Remarkable Commerce Not Supported
Shapo Not Supported
Shopify Not Supported
Stackreaction Not Supported
WooCommerce Not Supported
Workbooks Web Insights Not Supported
Wufoo Not Supported
Yieldify Not Supported
Zapier Not Supported
tradeit Not Supported

Integrations

Aurora Commerce Supported
BetterCommerce Supported
BigCommerce Supported
Bookster Supported
Chattermill Supported
ConnectPointz Not Supported
Dovetail Supported
OpenCart Supported
Policyflow Supported
Pure360 Supported
Remarkable Commerce Supported
Shapo Supported
Shopify Supported
Stackreaction Supported
WooCommerce Supported
Workbooks Web Insights Supported
Wufoo Supported
Yieldify Supported
Zapier Supported
tradeit Supported
Claim ExpertVoice and update features and information
Claim ExpertVoice and update features and information
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Claim Feefo and update features and information