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About

THE WHAT: Evermuse is an AI advisor that turns customer calls into roadmap suggestions, so you can build better products, faster. THE WHY: - Product roadmapping is slow, incomplete, and subjective. - Sales & CS conversations tend to be a black box for your Product team. - Your Product team is relying on generic AI tools and call summaries not specific to the needs of your Product team. THE HOW: Evermuse ingests Sales, CS, and Product team conversations with customers via upload, direct recording in meeting platforms, and your pre-existing call recorders. Evermuse parses those calls into signals that your Product team cares about (e.g. needs, pain point, key quotes, & sentiment), and categorizes and counts them for frequency. Evermuse synthesizes those signals into fully cited opportunities to consider in your roadmapping efforts. Evermuse lets you Ask Anything of your full dataset of customer calls via an AI-powered chat so you can uncover insights.

About

Know exactly what drives your team’s success. From lead to opportunity, cross-sell to renewal, see how 10,000+ companies have reduced risk, unlocked upside and accelerated revenue growth. Automatically sync deal activity and engagement levels so you can truly analyze your sales process. Activity data is the number one indicator of sales outcomes. So we automate, connect and write-the full team’s activities back to your CRM. Discover exactly what activities your sales team has completed, the steps they missed, and how prospects responded, so you can drive more consistent, predictable results. Understanding what your top reps do differently has never been easier. Record, transcribe and analyze every customer call across the entire sales journey. Capture transcripts, keywords, trends, and talk time. Then combine conversation data with full-lifecycle activity capture and robust machine learning, to enrich every element of your business – forecasts, reporting, product roadmaps, and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

All B2B SaaS companies with more than 10 employees

Audience

Sales teams

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$100/month
Includes 1,200 credits, enough for ~40 customer calls of 30-minutes each (i.e., 1 credit per minute of audio or video analysis)

$0.10 / credit
For every additional credit

Up to 5 users
Up to 100 employees
14-day free trial
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 4.3 / 5

Pros & Cons from Real Users

Pros

  • The best thing for me that InsightSquared offers is how it presents the information, it is highly visual, with elegant graphics, easy to understand, full of important information, and from which you can get critical background information, in addition to using them in conjunction with their filters, understanding the behaviors of our customers and representatives allows us to make the best decisions.
  • It is an incredible resource to measure the sales performance of our business; it is intuitive, easy to use, and integrates well with our CRM tool. It is a robust tool, provides varied functions and analytics to have a clear and real-time perception of our business in terms of sales effectiveness.
  • Excellent tool to collect data regarding sales, a tool that allows you to keep track of the averages and percentages relating to sales, facilitates you to carry out the process in a fast and productive way. Thanks to its helpful knowledge, it guarantees employees the opportunity to know their numbers and thus be able to make decisions that help improve their productivity.

Cons

  • It is not so intuitive to use; it has a learning curve that requires a good study of the software. The best thing to do is not be too ambitious as you start to adapt to the program, start giving basic information, understand how to use it, and give more detailed information.
  • Only its learning curve, being a software so loaded with functions, the familiarization with it usually takes a little more time. However, it is worth the time and energy to invest.
  • It has a high cost at the beginning of using the tool, which hinders organizations from incorporating it in their activities; the platform is not as effective as you expect it to be.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Evermuse
Founded: 2024
United States
evermuse.com

Company Information

InsightSquared
Founded: 2010
United States
www.insightsquared.com

Alternatives

Alternatives

FocusMap

FocusMap

Timo Schmidt

Categories

User Research Supported

Categories

Business Intelligence Features

Ad Hoc Reports Supported
Benchmarking Supported
Budgeting & Forecasting Supported
Dashboard Supported
Data Analysis Supported
Key Performance Indicators Supported
Natural Language Generation (NLG) Not Supported
Performance Metrics Supported
Predictive Analytics Not Supported
Profitability Analysis Not Supported
Strategic Planning Not Supported
Trend / Problem Indicators Supported
Visual Analytics Supported

Data Visualization Features

Analytics Supported
Content Management Not Supported
Dashboard Creation Supported
Filtered Views Supported
OLAP Not Supported
Relational Display Not Supported
Simulation Models Not Supported
Visual Discovery Supported

Reporting Features

Customizable Dashboard Supported
Data Source Connectors Supported
Drag & Drop Supported
Drill Down Supported
Email Reports Not Supported
Financial Reports Supported
Forecasting Supported
Marketing Reports Supported
OLAP Not Supported
Report Export Supported
Sales Reports Supported
Scheduled / Automated Reports Supported

Integrations

Adobe Marketo Engage Not Supported
Asana Supported
Bullhorn Not Supported
Chorus by ZoomInfo Supported
Datawarehouse.io Not Supported
Desktop.com Not Supported
Gong Supported
Google Meet Supported
Jira Supported
Kayako Not Supported
Linear Supported
LinkedIn Sales Navigator Not Supported
Microsoft Teams Supported
Rivery Not Supported
Salesforce Not Supported
Slack Supported
Zendesk Not Supported
Zoom Supported
monday dev Supported

Integrations

Adobe Marketo Engage Supported
Asana Not Supported
Bullhorn Supported
Chorus by ZoomInfo Not Supported
Datawarehouse.io Supported
Desktop.com Supported
Gong Not Supported
Google Meet Not Supported
Jira Not Supported
Kayako Supported
Linear Not Supported
LinkedIn Sales Navigator Supported
Microsoft Teams Not Supported
Rivery Supported
Salesforce Supported
Slack Not Supported
Zendesk Supported
Zoom Not Supported
monday dev Not Supported
Claim Evermuse and update features and information
Claim Evermuse and update features and information
Claim InsightSquared and update features and information
Claim InsightSquared and update features and information