EverDeskEverEZ Systems
|
||||||
Related Products
|
||||||
About
EverDesk is the first and only email client which stores email messages as individual files together with your other files and documents in regular Windows folders, so you can keep all the information related to the same subject together and work with it in a simpler, more flexible, and more powerful way. EverDesk combines the best features of your email client, file manager, Windows Desktop, address book and calendar into a single tightly integrated interface, making it the most advanced information management software on the market.
EverDesk's integrated email and file management distinguishes it as a uniquely powerful information manager on the market. Each EverDesk edition enables you to see, organize, and work with all of your email, all of your attachments, all of your files and documents from within a single interface. There's no more alternating back and forth between your email program and Windows Explorer while working on individual activities.
|
About
ReadyDesk is a completely web based help desk software solution that has powerful features to meet the demands of businesses of any size. With ReadyDesk you can offer your customers several options to help them get their issues resolved quickly. They can open tickets from the customer portal, browse the support articles in the knowledge base for self service, create tickets automatically by sending you an email and even chat with you live online. Tickets can be created by customers and technicians from the web interface and from incoming emails. Supports file attachments and tracks all actions in the ticket history. Technicians can work on multiple tickets at the same time using the tabs at the bottom of their interface. Create multiple customer portals to support an unlimited number of departments or companies. Each portal can have its own logos and settings. Customers can view existing tickets and open new ones, view invoices, assets, downloads and more and open live chat sessions.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Anyone looking for an email client that stores messages as individual files
|
Audience
Businesses and organizations searching for a solution to manage and improve their processes and operations
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$44.95 one-time payment
Free Version
Free Trial
|
Pricing
$9.00/month/user
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationEverEZ Systems
United States
www.everdesk.com
|
Company InformationReadyDesk
United States
www.readydesk.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
|
|
|
|||||
|
|
||||||
Categories |
Categories |
|||||
Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
|
||||||
Integrations
Adenza
Google Calendar
Google Contacts
Google Drive
Google Workspace
Pegasus
Thunderbird
|
Integrations
Adenza
Google Calendar
Google Contacts
Google Drive
Google Workspace
Pegasus
Thunderbird
|
|||||
|
|
|