Enterprise Bot vs. Hexoloop Comparison


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About Enterprise Bot, based in Switzerland, is a pioneer in Conversational AI, Process Automation, and Generative AI. With the trust of esteemed enterprise giants across industries like Generali, SIX, SBB, DHL, and SWICA, Enterprise Bot is revolutionizing both customer and employee experiences. Through its advanced integration with Large Language Models (LLM) such as ChatGPT and Llama 2, and its unique patent-pending DocBrain technology, the company delivers unparalleled personalization, active engagement, and omnichannel solutions across platforms like email, voice, and chat. Furthermore, Enterprise Bot integrates with existing core systems, such as SAP, CRMs, Confluence and more, and with its proprietary middleware, Blitzico, enables the AI to not only respond to queries but also take action to resolve them. This dedication to innovation in four main use case areas, Customer Support, Sales and Marketing, Knowledge Management and Digital Coworker, elevates both CX and employee productivity.	About Hexoloop is an advanced AI-driven platform designed to revolutionize customer support by moving beyond simple chatbot conversations to instant issue resolution. Unlike traditional support systems, Hexoloop can actively resolve customer problems without human intervention, ensuring a faster, more efficient support experience. Transform your support from endless conversations into instant solutions. Actually solves problems through direct API integration. Securely verifies customer identity before taking sensitive actions. Understands customer intent and takes appropriate action automatically. While others limit you to one language, we handle customer requests in any language, automatically. Select from our pre-built integrations like Shopify or connect your custom API. You can also import from API documentation in one click. Enable and customize the actions you want to automate. Provide custom instructions for each action.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Ideal for mid and large Enteprises with ease of use, scalability and high security focus	Audience Ecommerce businesses and customer support teams looking for a solution to reduce agent workload and enhance efficiency
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $1000/month Free Version Free Trial	Pricing $249 one-time payment Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Enterprise Bot Founded: 2017 Switzerland enterprisebot.ai/	Company Information Hexoloop United States www.hexoloop.com
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Categories AI Agents AI Customer Service AI Voice Agents Artificial Intelligence Chatbot Conversational AI Conversational Marketing Conversational Support Customer Service IVR Marketing Natural Language Processing Voice Bot	Categories AI Customer Service Chatbot
Chatbot Features Call to Action Context and Coherence Human Takeover Inline Media / Videos Machine Learning Natural Language Processing Payment Integration Prediction Ready-made Templates Reporting / Analytics Sentiment Analysis Social Media Integration Show More Features Conversational AI Features Code-free Development Contextual Guidance For Developers Intent Recognition Multi-Languages Omni-Channel On-Screen Chats Pre-configured Bot Reusable Components Sentiment Analysis Speech Recognition Speech Synthesis Virtual Assistant Conversational Marketing Features Appointment Scheduling Audience Segmentation Chatbot Email Automation Group Messaging Human Handover Lead Distribution Lead Qualification Mobile Messaging Multi-Channel Communication Product Recommendations Video Chat Natural Language Processing Features Co-Reference Resolution In-Database Text Analytics Named Entity Recognition Natural Language Generation (NLG) Open Source Integrations Parsing Part-of-Speech Tagging Sentence Segmentation Stemming/Lemmatization Tokenization
Integrations Azure Marketplace Freshdesk Genesys Cloud CX Salesforce Shopify TOPdesk WooCommerce Zendesk View All 6 Integrations	Integrations Azure Marketplace Freshdesk Genesys Cloud CX Salesforce Shopify TOPdesk WooCommerce Zendesk View All 2 Integrations
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