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About

Enterpret enables companies to analyze their customer feedback at scale. We are solving complex problems in NLP, ml-ops, analytics, and data visualization. We exist to solve customer pain - continuously learn about our customer’s most critical pain points and solve them. What we achieve is defined by what we aim to accomplish. We set ambitious goals for ourselves and back ourselves to hit them. Failures we encounter along the way are fuel for us to learn and get better. The system of intelligence for all customer feedback ensures you build the right things first. Leverage the feedback users have already shared by joining it with user behavior segments. Save time setting up user interviews and surveys.

About

We help credit unions create brand-defining member experiences through Voice of Member feedback collection and a powerful, industry-specific analytics platform. A complete view of every member experience metric all in one place for every stakeholder to see. Real-time, every channel, every day. MemberXP is made to measure the touchpoints of every member's experience. From joining the credit union to getting a loan to using your mobile app, we'll ask the right questions to pinpoint the highs and lows and your unique member journeys. Don't get stuck with a single listening post or multiple vendors. With MemberXP you can collect member feedback where and when members want to interact. Online, mobile, phone, tablets, and more. Because MemberXP was designed specifically for retail finance, our proprietary analytics give you answers to critical credit union-specific questions. MemberXP's proprietary alerts and tracking help you build member loyalty.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking for a platform that helps with analytics on natural language

Audience

Companies interested in a solution to improve the collection, management and action on customer experience data

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Enterpret
Founded: 2020
United States
www.enterpret.com

Company Information

MemberXP
United States
www.memberxp.com

Alternatives

Alternatives

HyperOrbit

HyperOrbit

HyperOrbit Labs
Delighted

Delighted

Qualtrics

Categories

Data Analysis Supported
NPS Supported
Review Management Supported
Text Mining Supported

Categories

NPS Supported
Survey Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Supported
Survey Management Not Supported
Text Analysis Supported
Trend Analysis Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Supported
Complaint Monitoring Not Supported
Feedback Collection Not Supported
Survey Management Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Not Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Not Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Integrations

X (Twitter) Supported
Amplitude Supported
App Store Supported
Axis LMS Supported
Discord Supported
Discourse Supported
Front Supported
Intercom Supported
Kustomer Supported
Mixpanel Supported
Nekton.ai Supported
Reddit Supported
Segment Supported
Slack Supported
Stella Connect Supported
Typeform Supported
Unremot Supported
Yelp Not Supported
Zendesk Chat Supported
Zoho Desk Supported

Integrations

X (Twitter) Supported
Amplitude Not Supported
App Store Not Supported
Axis LMS Not Supported
Discord Not Supported
Discourse Not Supported
Front Not Supported
Intercom Not Supported
Kustomer Not Supported
Mixpanel Not Supported
Nekton.ai Not Supported
Reddit Not Supported
Segment Not Supported
Slack Not Supported
Stella Connect Not Supported
Typeform Not Supported
Unremot Not Supported
Yelp Supported
Zendesk Chat Not Supported
Zoho Desk Not Supported
Claim Enterpret and update features and information
Claim Enterpret and update features and information
Claim MemberXP and update features and information
Claim MemberXP and update features and information