Engageware vs. Queaxis Comparison


Engageware	Queaxis Uninand Technologies	+	+
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All without you needing to organize and reorganize things. 6,335 Ratings Visit Website Portal Wholesale CRM Portal Wholesale is a wholesale sales platform built specifically for fashion and B2B wholesale teams, combining a wholesale CRM, order management system, meeting scheduler, and retail buyer marketplace into one unified platform. Designed around the real workflows of wholesale sales reps and showroom teams, Portal Wholesale helps brands manage accounts, pipelines, orders, seasonal linesheets, outreach, and buyer relationships without relying on spreadsheets or disconnected tools. The platform allows sales teams to work directly from Gmail using a built-in CRM extension that automatically syncs emails, tracks conversations, shares linesheets, and logs activity into the CRM in real time. Portal Wholesale also includes scheduling tools optimized for fashion markets and trade shows, allowing teams to coordinate appointments, showroom visits, and buyer meetings with built-in booking rules and availability management. Visit Website Universal Knowledge Universal Knowledge by KPSOL is a SaaS Knowledge Management System that helps organizations capture, manage, and share trusted knowledge from a single source of truth. It combines powerful enterprise search, intuitive content authoring, collaborative workflows, and analytics to ensure employees and customer-facing teams can quickly find accurate, up-to-date information. In the age of AI, Knowledge Management is more important than ever. AI is only as effective as the quality of the knowledge it can access. Universal Knowledge provides the trusted, governed content needed to power reliable AI search, assistants and automation while reducing misinformation and improving compliance. 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About Engageware (formerly TimeTrade SilverCloud), provides industry-leading technology and expert know-how to help organizations better engage their customers. Trusted by more than 500 organizations, our self-service, appointment scheduling, and knowledge management solutions – combined and integrated with those of our market-leading partners – make it easy for customers to answer their questions quickly, connect to the right resources when scheduled expertise is needed, and get a consistent, efficient experience when help from a representative is required. Organizations that use our customer engagement solutions deliver quality customer experiences no matter the channel — enabling faster growth with greater efficiency.	About Serve customers virtually from anywhere or digitally from any location. Queaxis offers a multitude of check-in options for customers to seamlessly connect and interact with service providers to avail services. The signage module built into Queaxis and integration with PixlView brings in a new level of opportunity to promote your brand. Alongside queue information, push ads, play captivating media content, show information and infotainment content to keep the customers engaged. An advanced web-based agent terminal enabled service representatives to serve customers with ease. Emote bundles the most sophisticated features including live chat, call forwarding, realtime performance indicator and much more power-ups. It is dynamic and fully customizable to adapt to your unique workflow demands.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Supported Chromebook Not Supported
Audience Engageware provides industry-leading technology and expert know-how to help banks, credit unions, financial services institutions, and speciality retailers better engage their customers.	Audience Organizations searching for a powerful Queue Management solution
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing Visit our website to learn more about Engageware's Intelligent Appointment Scheduling and Knowledge Management solutions. Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 4.5 / 5 ease 5.0 / 5 features 5.0 / 5 design 4.5 / 5 support 4.5 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros TimeTrade is an intelligent appointment scheduling solution. It helps in increasing the conversion through acquiring new customer and retaining the lapsed one. The schedule management ensures the optimal use of time and best positive possible service to every customer. TimeTrade helps in scheduling meetings or appointments online. Very much reliable and Secure software. Easily connects with customer anytime anywhere. Robust security features. Highly customisable features. Easily synchronises with our personal calendar. Cons It is a great solution to cumbersome schedule, appointment management. Nothing to dislike. Highly recommended software. Saves lots of time and energy. No cons.
Training Documentation Supported Webinars Supported Live Online Not Supported In Person Not Supported	Training Documentation Not Supported Webinars Supported Live Online Supported In Person Supported
Company Information Engageware Founded: 1999 United States engageware.com	Company Information Uninand Technologies Founded: 2015 United Arab Emirates www.uninand.com/queaxis
Alternatives Chili Piper	Alternatives Qmatic Experience Cloud Qmatic
Coconut Software Coconut Software Corporation	FastServ SEDCO
OnceHub	Qwaiting
JRNI	Q Waits Business Boolean Array
UseResponse View All	Jonot Jonot Oy View All
Categories Appointment Scheduling Supported Customer Self-Service Supported Knowledge Management Supported Queue Management Supported	Categories Queue Management Supported
Queue Management Features Appointment Scheduling Supported Calendar Supported Communication Tools Supported Contactless Supported Customer Surveys Not Supported Dashboard Supported For Banks Supported For Government Not Supported For Healthcare Not Supported For Restaurants Not Supported For Retail Supported SMS Marketing Supported Supports Multiple Counters Not Supported Virtual Queue Supported Show More Features Appointment Scheduling Features Appointment Reminders Supported Automated Scheduling Supported Calendar Sync Supported Client Database Not Supported Group Scheduling Not Supported Mobile Access Not Supported Multi-Location Supported Online Booking Supported Online Payments Not Supported Recurring Appointments Not Supported Room Booking Management Not Supported Knowledge Management Features Artificial Intelligence (AI) Not Supported Cataloging / Categorization Not Supported Collaboration Supported Content Management Supported Decision Tree Supported Discussion Boards Not Supported Full Text Search Supported Knowledge Base Management Supported Self Service Portal Supported
Integrations Google Calendar Supported Microsoft Outlook Supported Parsey Supported Salesforce Supported View All 4 Integrations	Integrations Google Calendar Not Supported Microsoft Outlook Not Supported Parsey Not Supported Salesforce Not Supported
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