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Platforms Supported

Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies interested in an affordable, powerful and integrated all-in-one marketing, sales & support CRM

Audience

Organizations seeking a reliable Help Desk software to improve their customer service

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$10.79/user/month (biennially)
Free Version
Free Trial

Pricing

$8 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.9 / 5
design 4.7 / 5
support 5.0 / 5
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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

EngageBay
Founded: 2017
United States
engagebay.com

Company Information

Pulsedesk
United Kingdom
pulsedesk.com

Alternatives

SalesNOW

SalesNOW

Interchange Solutions

Alternatives

Wolken Service Desk

Wolken Service Desk

Wolken Software
HubSpot CRM

HubSpot CRM

HubSpot
BoldDesk

BoldDesk

Syncfusion

Categories

Categories

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

CRM Features

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Email Marketing Features

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Landing Page Features

A/B Testing
Analytics
Drag & Drop
Form Creation
Real Time Editing
Responsive
SEO Management
Templates

Lead Generation Features

Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification

Marketing Automation Features

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Social Media Marketing Features

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Integrations

Facebook
Zapier
Active Directory
Easyflow
Google Calendar
Google Contacts
HubSpot CRM
Instagram
Integrately
Jotform
JustCall
Kixie PowerCall & SMS
KonnectzIT
Pabbly Connect
Plivo
RingCentral Automatic Call Recording
Shopify
Twilio
Wufoo
ZeroBounce

Integrations

Facebook
Zapier
Active Directory
Easyflow
Google Calendar
Google Contacts
HubSpot CRM
Instagram
Integrately
Jotform
JustCall
Kixie PowerCall & SMS
KonnectzIT
Pabbly Connect
Plivo
RingCentral Automatic Call Recording
Shopify
Twilio
Wufoo
ZeroBounce
Claim Pulsedesk and update features and information
Claim Pulsedesk and update features and information