Ender Turing Invoca

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Ender Turing:

About

Ender Turing is a conversation intelligence and speech analytics platform for contact centers, sales, and customer-success teams. It analyzes calls, chats, emails, support tickets, and meetings, producing transcripts, summaries, topics, tags, and configurable quality scores. AutoQA applies scorecards across conversations, while search, dashboards, charts, and funnels help teams examine customer reasons, script adherence, satisfaction, and performance. EnderGPT answers questions about conversations with cited examples, and automated alerts, reports, and coaching workflows help teams act on findings. Connectors, a browser extension, REST API, SFTP, and file upload bring conversation data into the platform. Enterprise plans support private-cloud and on-premise deployment.
Invoca:

About

Which of your campaigns drive the best phone leads? Are you losing sales because of bad call experiences? Are you getting credit for all of your conversions? Invoca helps businesses drive revenue growth by unlocking new data from calls, so they can acquire and retain more customers for less money. With Invoca's revenue execution platform, businesses are driving unbelievable results: • Marketing teams — like the one at Rogers Communications — are driving up lead quality and driving down acquisition costs by 82% • Contact centers — like the one at MoneySolver — are boosting agent performance and conversion rates by 100% • Multi-location businesses — like Renewal by Andersen — are increasing appointments set over the phone by nearly 50% Invoca is trusted by the world’s top brands, including AutoNation, Flagstar Bank, Mayo Clinic, Orkin, Subaru, and Verizon.
Ender Turing:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Invoca:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Ender Turing:

Audience

Contact centers and customer-success teams that need conversation analytics, automated quality scoring and coaching.
Invoca:

Audience

Businesses looking to improve conversion rates, drive more revenue and improve their buying experiences
Ender Turing:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Invoca:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Ender Turing:

API

Offers API Supported
Invoca:

API

Offers API Supported
Ender Turing:

Screenshots and Videos

Invoca:

Screenshots and Videos

Ender Turing:

Pricing

$39/agent/month
A free plan is available and does not expire. Contact-center accounts include up to 5 agents and 100 calls per agent per month, with a 10-minute call limit; sales and customer-success accounts include up to 3 users and 50 conversations per month, with a 30-minute meeting limit. Team plans start at $39/agent/month for contact centers and $59/user/month for sales and customer success. Business plans start at $79/agent/month and $89/user/month, respectively. Paid plans have no seat, conversation, or duration limits. Enterprise pricing is custom; private-cloud and on-premise deployment are available, with a one-time setup fee for on-premise. Ender Assist is available for $0.49 per assisted call.
Free Version Supported
Free Trial Not Supported
Invoca:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Ender Turing:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Invoca:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Ender Turing:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Invoca:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Ender Turing:

Company Information

Ender Turing
Founded: 2020
Estonia
enderturing.com
Invoca:

Company Information

Invoca
Founded: 2008
United States
www.invoca.com
Ender Turing:

Alternatives

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Elision AI Voice Analysis

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Ender Turing:
CTM

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Invoca:
Infinity Call Tracking

Infinity Call Tracking

Infinity Tracking
Ender Turing:
Invoca:
Ender Turing:

Categories

Invoca:

Categories

Invoca:

Speech Analytics Features

Automatic Transcription Supported
Call Center Management Not Supported
Call Recording Supported
Customer Experience Management Supported
Data Security Not Supported
Natural Language Processing Supported
Predictive Analytics Supported
Self-Service Search Not Supported
Sentiment Analysis Supported
Surveys & Feedback Not Supported

Call Tracking Features

Call Log Supported
Call Recording Supported
Call Routing Supported
Caller Identification Supported
Campaign Management Supported
Conversion Tracking Supported
CRM Supported
IVR / Voice Recognition Supported
Keyword Tracking Supported

Conversation Intelligence Features

Account Health Alerts Not Supported
AI Insights Supported
Call Analytics Supported
Call Recording Supported
Call Recording Cloud Storage Not Supported
Call Snippets Supported
Call Transcription Supported
Call/Meeting Sharing Not Supported
Sales Coaching Supported
Topic Tags Supported
Topic-Based Analytics Supported
Video Conferencing Analytics Not Supported
Win/Loss Analysis Not Supported

Revenue Intelligence Features

Actionable Insights Supported
Alerts / Notifications Supported
Call Scoring Supported
Conversation Intelligence Supported
CRM Interactions Supported
Dashboard Supported
Email/Message Interactions Not Supported
Market Intelligence Not Supported
Phone Call Interactions Supported
Pipeline Visibility Not Supported
Sales Coaching Supported
Video Call Interactions Not Supported
Ender Turing:

Integrations

Five9 Supported
AdMedia Not Supported
Adobe Acrobat Not Supported
Adobe Advertising Cloud Not Supported
Adobe Analytics Not Supported
Amazon Connect Supported
Auryc Not Supported
Connected Risk Not Supported
Criteo Not Supported
Decibel Not Supported
Google Marketing Platform Not Supported
Instagram Not Supported
Marin Software Not Supported
Microsoft Advertising Not Supported
NiCE CXone Mpower Supported
Optimizely One Not Supported
Quantum Metric Not Supported
Salesforce Not Supported
Skai Not Supported
TUNE Not Supported
Invoca:

Integrations

Five9 Supported
AdMedia Supported
Adobe Acrobat Supported
Adobe Advertising Cloud Supported
Adobe Analytics Supported
Amazon Connect Not Supported
Auryc Supported
Connected Risk Supported
Criteo Supported
Decibel Supported
Google Marketing Platform Supported
Instagram Supported
Marin Software Supported
Microsoft Advertising Supported
NiCE CXone Mpower Not Supported
Optimizely One Supported
Quantum Metric Supported
Salesforce Supported
Skai Supported
TUNE Supported
Ender Turing:
Claim Ender Turing and update features and information
Claim Ender Turing and update features and information
Invoca:
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Claim Invoca and update features and information