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About

One platform to curate and sell everything-as-a-service IT propositions. Curate top-tier technology propositions with instant eCommerce, order management & subscription billing tools. Centralized MSP dashboard and automated provisioning workflows cut your deployment times and costs by up to 90%. Improve customer experience and reduce calls to your helpdesk with our intuitive customer self-service dashboard. Designed with the non-technical customer in mind, Encapto’s intuitive self-service interface brings together cross-architectural technologies to improve customer outcomes, reduce your support burden, create stickiness and provide effortless up-sell opportunities. So sit back, relax, and let your customers look after themselves. Design a branded storefront with your product catalogue so your customers can place orders on their own. Simple order flows allow you to upsell and cross-sell your products, add-ons, and unique offers.

About

Customer Experience Software Built for MSPs & IT Teams. Improve your CX, Productivity, Security & Communication by front-ending your PSA or ITSM tool with; Apps, Bots, Forms, Approvals, Sentiment Analysis, Push, Client Portal + more. Customize your App per client and increase customer satisfaction and NPS scores. It's one pane of glass customers love. Reduce support tickets by up to 10% with ITSupportBot™. Use our embedded 'Self-Service Bot' to stop unnecessary tickets and 'Smart Engineer Bot'. Improve engineer productivity by getting right ticket information the 1st time! Engineers are happier doing less admin. Get a powerful unique selling proposition that helps you deliver a remarkable experience, beat the competition and win more MRR deals.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprise-grade management service that helps companies fuel and protect their core business

Audience

MSPs and IT teams

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$280 per month
Billed for 5 years
Free Version Not Supported
Free Trial Supported

Pricing

$189 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Encapto
Founded: 2014
Australia
www.encapto.com

Company Information

Invarosoft
Founded: 2017
United States
www.invarosoft.com

Alternatives

Tanaza

Tanaza

TANAZA S.p.A

Alternatives

CloudRadial

CloudRadial

Azurative
UpCart

UpCart

Rokt
Startly

Startly

Startly Labs
audIT

audIT

Kaseya

Categories

MSP Supported
WiFi Analyzers Supported

Categories

MSP Supported

Integrations

Alert Centric Not Supported
Autotask PSA Not Supported
Cisco Meraki Supported
Cisco Umbrella Supported
ConnectBooster Not Supported
ConnectWise PSA Not Supported
Datto RMM Not Supported
Datto Workplace Not Supported
HappySat Not Supported
IT Glue Not Supported
QuickBooks Online Supported
Warranty Wizard Not Supported
Wise-Pay Not Supported
Xero Supported
Zabbix Supported
vCIO Hero Not Supported

Integrations

Alert Centric Supported
Autotask PSA Supported
Cisco Meraki Not Supported
Cisco Umbrella Not Supported
ConnectBooster Supported
ConnectWise PSA Supported
Datto RMM Supported
Datto Workplace Supported
HappySat Supported
IT Glue Supported
QuickBooks Online Not Supported
Warranty Wizard Supported
Wise-Pay Supported
Xero Not Supported
Zabbix Not Supported
vCIO Hero Supported
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Claim Encapto and update features and information
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