ReviewPro

ReviewPro

Review Rank
+
+

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About

Enalyzer is the insight platform that allows everyone in your company to collect feedback, turn it into insights and start making informed decisions, without any experience. Set up surveys and integrate with Enalyzer to measure all touchpoints and get the whole picture. An easy-to-use, intuitive tool that everyone in your organization can understand without being data-savvy. Stay connected with reports showing real-time data. Share them with managers and allow everyone to get the insights they need. Select from a multitude of question types and use our powerful design tools to create engaging surveys that will collect the data you need. Measure all your touchpoints and with Enalyzer reports, visualize your collected data with a myriad of chart types. With advanced filtering and benchmarking options, you can identify trends and areas of improvement so you and your entire team can improve your business in real-time.

About

ReviewPro provides a powerful set of tools and processes to help hoteliers with guest experience management. By collecting guest feedback across all key touchpoints in the guest journey, and managing it on one central dashboard, brands can now gain valuable insights into areas where operational and service improvements are needed. By using an AI-driven messaging platform, hoteliers can automate guest communication to respond faster and more efficiently to queries or requests. These tools allow hoteliers to take quick action to fix problems, even while the guest is still on property. Guests insights can be leveraged to elevate the guest experience, boost online reputation, improve rankings on OTAs and TripAdvisor, and increase revenue.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Insight platform that helps companies collect feedback

Audience

Travel and Hospitality industry

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€44 per month
Billed annually
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 2.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • - Works same as competitors - Nothing else good to say about the product. As it is pretty basic and straightforward.

Cons

  • - Prolong contract 3 months in Advance with a year! - Customer service unreachable - Expensive if you compare with competitors - Absolute scam

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Enalyzer
Founded: 2000
Denmark
www.enalyzer.com

Company Information

Review Rank
Founded: 2008
Spain
www.reviewpro.com

Alternatives

Enquete.com

Enquete.com

enquete.com

Alternatives

Categories

Survey Supported

Categories

Chatbot Supported
Issue Tracking Supported
Review Management Supported
Survey Supported

Survey Features

Custom Survey URLs Not Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

Survey Features

Custom Survey URLs Not Supported
Data Analysis Tools Supported
Email Marketing Not Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Not Supported
Skip Logic Supported
Supports Audio / Images / Video Not Supported

Chatbot Features

Call to Action Not Supported
Context and Coherence Not Supported
Human Takeover Supported
Inline Media / Videos Not Supported
Machine Learning Supported
Natural Language Processing Supported
Payment Integration Not Supported
Prediction Not Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Not Supported
Social Media Integration Supported

Customer Communications Management Features

Batch Communications Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Not Supported
Interactive Content Not Supported
Multi-Channel Communications Supported
On-Demand Communications Supported
Personalization Supported
Print Management Not Supported
Template Management Supported
Video Content Not Supported

Issue Tracking Features

Assignment Management Supported
Dashboard Supported
Escalation Management Supported
Issue Auditing Not Supported
Issue Scheduling Not Supported
Knowledge Base Not Supported
Project Management Not Supported
Recurring Issues Supported
Scheduling Not Supported
Task Management Supported

Review Management Features

Campaign Management Not Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Not Supported
Sentiment Analysis Supported
Social Sharing Not Supported
White Label Not Supported

Integrations

Capsule Supported
Emailable Supported
Gmail Supported
HotelAppz Not Supported
IDeaS G3 RMS Not Supported
Mailchimp Supported
MyForecast Not Supported
NeverBounce Supported
Oaky Not Supported
Salesforce Supported
Seekom Not Supported
Shopify Supported
Slack Supported
Stackreaction Supported
Storable Newbook Not Supported
Trello Supported
Tripadvisor Not Supported
Wufoo Supported
Zapier Supported

Integrations

Capsule Not Supported
Emailable Not Supported
Gmail Not Supported
HotelAppz Supported
IDeaS G3 RMS Supported
Mailchimp Not Supported
MyForecast Supported
NeverBounce Not Supported
Oaky Supported
Salesforce Not Supported
Seekom Supported
Shopify Not Supported
Slack Not Supported
Stackreaction Not Supported
Storable Newbook Supported
Trello Not Supported
Tripadvisor Supported
Wufoo Not Supported
Zapier Not Supported
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