Google Chat

Google Chat

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About

Element is a secure communications platform built on Matrix: a decentralised and end-to-end encrypted protocol. Bring your teams together, boost productivity and workplace satisfaction, while retaining complete ownership of your data. Element is a leader in the Forrester Wave: Secure Communications report. Easily collaborate with your partners, suppliers or clients with video calls and instant messaging: like email for the 21st century. You can even connect your Slack, MS Teams, WhatsApp accounts. On the other hand Element can be closed for high security environments using secure border and cross domain gateways, and even air-gapped deployments. Being built on Matrix, there is no single point of failure for the network thanks to the decentralised network architecture, making it perfect for mission-critical environments. Please contact us to explore how your business can benefit from Element.

About

Google Chat is an AI-powered team messaging and collaboration platform designed to help businesses communicate, coordinate projects, and stay connected across organizations of all sizes. The platform includes Gemini AI features that help users summarize conversations, identify action items, translate messages in real time, brainstorm ideas, and stay updated on team discussions. Google Chat supports direct messaging, collaboration spaces, huddles, and integrations with Google Workspace applications such as Gmail, Calendar, Drive, Meet, and Tasks for seamless communication workflows. Teams can collaborate more efficiently using persistent spaces, real-time messaging, file sharing, app integrations, and no-code automation tools built with AppSheet and Apps Script. The platform also provides enterprise-grade security with phishing protection, malware detection, content moderation, and real-time data loss prevention to help keep sensitive information secure.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

For enterprises and governments that want secure communication and flexible federation, protected by end-to-end encryption.

Audience

Google Chat is ideal for businesses, remote teams, enterprises, project managers, and organizations seeking AI-powered team messaging and collaborative communication tools

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$5 Per Monthly Active User
Flexibility between self-hosted or fully-managed in the cloud, with additional collaboration add-ons and bridges available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.6 / 5
features 4.8 / 5
design 4.8 / 5
support 4.8 / 5

Reviews/Ratings

Overall 4.4 / 5
ease 4.9 / 5
features 4.4 / 5
design 4.6 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • Pricing: based on our inquiries and after comparing with the closest competitors, the price was on average 30% lower for the same or better set of options. Communication: at every stage, from the presale to the solution of everyday problems, there is always a person who can listen to your question, knows how to help you, what to suggest or find someone who can. Design: from the point of view of the code, a very modern project that uses the latest trends in development, does not stop developing and improving. from the point of view of design, everything is made as native and understandable for users as possible. Security: not one of the few solutions that offers a really high-quality level of security that does not burden users and the system, and does not reduce the functionality of the product itself. Features: the system is very amenable to customization and scaling, supports all the platforms we need, and also integrates with all corporate services. Even if a certain tool does not have enough functionality for you, it can be added through a feature request. Ease: at the beginning of operating the product, you need to understand the basic logic of the architecture and the principles of operation, but after some time you will feel very comfortable in administration and management. Customization: one of the developers said that you can customize anything, but it turned out that it is really so. And that's cool!
  • Its instant messaging service works flawlessly with hundreds of onboarded co-workers. File or document sharing is very useful. You can share reports and tasks from the same screen. It's available on cross-platform which makes it very practical for team communication.
  • Element platform is reliable and easy to use. The UI design is intuitive. Secure and encrypted messaging. Works on any IOS and web platforms. Helps to boost team collaboration in small businesses. Cost-effective enterprise plans.
  • - simple, intuitive interface - strict security - Web client, Android client available - Active community
  • #1- The Riot.im is available on cross-platform. #2- Secure and great privacy features to start instant communications. #3- One centralized platform to communicate with the inbound team.

Cons

  • Due to the high speed of project development, sometimes the documentation does not have time to be updated, which can sometimes be misleading. However, this is easily remedied by communicating with the development team. In the same reason you can sometimes collide with small bugs, usually the fix is ready within a week.
  • Its user interface makes difficult in its usability.
  • The large file share is not possible on the Element tool.
  • - strict security (if one forgets password, past secure postings are lost) - not as widely known as WA or FBmgr
  • #1- We had an overall positive experience with it.

Pros & Cons from Real Users

Pros

  • One thing that I like very much about Google Chat is the seamless integration it provides with other Google tools. Also, screen sharing is very easy and the entire UI is to my liking which is very important.
  • What I appreciate about Google Chat is the way I can easily connect with friends easily with just one click is amazing and Google Chat integrates smoothly with other google services like Gmail, Google Drive, Google Meet, Google Calendar and Docs making it easy to collaborate on documents schedule meetings and share files within chats
  • Google Chat is a very essential platform when it comes to strengthening the communication of any company. I really liked the way in which this platform allows me to know the advanced workshop of each of the messages that I send in each Kat channel, in this way This way I can know who has read my message, who has received my message correctly and who has not yet received the message I sent, this system to view the details of each message helps me a lot to know the receptivity of each message. The second feature that I liked about Google Chat is that it allows me to send voice notes in each Chat channel, this is very important since it facilitates communication between all the participants of each Chat channel, in addition, it allows you to send any number of Voice Notes without any type of limit, just like normal messages. The third feature that I liked about Google Chat is that it allows me to create unlimited chat channels, in this way I can integrate each participant of each work team that exists in my company, as there are many work teams, I can create an individual channel for each team. I also liked the file transfer that exists within this platform, since within each Chat channel I can transfer images or share a file as my work team.
  • Google Chat is an application that has allowed communication to be enhanced within my work sector. One of the first things I like about this platform is the great ease and speed with which messages are sent and received within each communication channel, this helps to be able to have an interaction and to be able to speak with any of the members in a fluid way. Another of the things that I like about this platform is that it is fully accessible both on mobile devices and on the computer, to be able to use it on the computer you have to use a web version, and it is important to highlight that this web version works wonderfully, you can answer all kinds of messages, access any communication channel, add a new participant to a channel and many more things, in addition, the version for mobile devices also works wonderfully, it is an application that takes up very little space on the mobile device , but which provides great effectiveness when communicating with your work team. Another thing that I like about this platform is that it has a message delivery function and it also has a function to see how many people have viewed a message that you have sent, these functions are very important since they help you to know how many participants have received the message successfully and it also helps you to know how many people have seen that message at a specific time. I really loved the comfortable experience I got on this platform, I loved being able to send and receive messages with my work team, I loved being able to add new participants to a communication channel, in the way of adding me completely to communicate with the work team.
  • Google Chat is a very beneficial platform for any company, the way in which this platform works helps you to communicate directly with any of your employees, in addition, it also allows you to meet with your work team and start a fairly constant conversation, I believe that this platform is one of the best options to consider when you are looking for a service that helps you optimize the communication of your company's work teams. Next, I will mention the positive things that this platform has. 1.- One of the main positive things about this platform is its ability to send and receive messages so quickly, this platform works in real time, so messages are received immediately, every time. that you send a message to someone or within a work group, all the participants will receive that message immediately, since the platform has fairly fast connectivity with the cloud, capable of processing all the messages in a matter of milliseconds. This feature of the platform helps make messaging within it much more feasible for any company, since it greatly favors constant communication and the sending and receiving of messages in real time. 2.- Another of the positive things that this platform has is that there is no type of limit when it comes to adding participants to each Chat channel. That means that the platform will provide you with a communication service in which you can create various communication channels and integrate various participants and no type of limit, this feature is quite beneficial, since if you have a fairly large work team, which contains many participants, you can easily enter all those participants within this communication channel , since there is no type of limit on participants within each Chat channel. It is important to note that there is no limit to the number of channels you can create within the platform, so you can belong to more than 10 chat channels and communicate in each of them without any problem. 3.- The third thing that I love about this platform is the way in which I can send and receive all kinds of files, as well as I can send and receive images or documents within each communication channel. Chat Channels can be created within this platform not only serve to communicate by text, but can also send various audio notes to make it easier to communicate with your work team, send a voice note within this platform and quite simple, just by leaving the send button pressed, a voice note will automatically be recorded, you just have to release that button to send it correctly, similar to the way you send voice notes in WhatsApp. It is important to highlight that the transfer or sending of all types of files, images or documents within each communication channel is quite fast, you can send all types of images that you want, the images are quickly processed within the platform and they will send to your work group without any type of limit. 4.- The fourth thing that I love about this platform is the free version available to all users. It is important to highlight that this free version helps any company to communicate freely without having to pay anything. However, if you The main objective is to communicate with your work team and have each of the messages that have been sent within each Chat channel stored, you will have to pay a monthly subscription, to obtain storage space in the cloud and that is thus stored in all messages sent within each communication channel. In our company we use a paid version of this platform, to obtain unlimited storage for each of our messages, we consider that having this messaging database of each of the employees helps a lot to maintain the integrity of our work team . 5.- The fifth thing that I loved about this platform is the great accessibility it has, since it works on all types of devices, you can install it on my mobile device regardless of whether it has an iOS or Android operating system, in addition, it can also use it within the web version or download the desktop version, which works for both MacOs and Windows operating systems. It is very important for me to have such a good sensitivity, since it is imprinted on me we use various devices that have different operating systems, with the help of this platform we can download that application and communicate freely no matter what device we are using.

Cons

  • I don't have any major problem or dislike about Google Chat so far
  • What I dislike about Google Chat is their customer service is not responsive.
  • Despite the fact that this platform has a file transfer signal since it is quite fast to upload files and share them with your work team in each Chat channel, this function should be much more optimistic, since currently it only supports a limited weight for each file being transferred, plus there are also limits on the number of files or images you can share simultaneously. The goat transfer is very positive since all the image files are transferred quickly, however, it is very necessary to extend the limit of the weight of each file that is being shared, to achieve file sharing with much more weight. Another of the negative things about this platform that it is currently possible to make a video call with all the participants of a Chat channel, it is currently possible to send and receive messages within the previously created channels, it would be excellent to be able to make a video call with everyone participants with the press of a button, however, this function is not currently available so that I can notify you that I have to use other third-party software. The last negative thing that this platform has is in relation to the general design, it is not possible to change the design that Google Chat uses within the application for mobile devices, this is a disadvantage since I would love to be able to modify the interface to my liking.
  • One of the main negative things that this form photo has is the limit it has when it comes to transferring attachments or images within the communication channels, currently there is a fairly short limit when it comes to transferring attachments, which causes that you can't freely transfer files or images within each communication channel, it really recommends to transfer files or images by other mechanisms, as the limit within each communication channel is very small. The second negative thing that this platform has is regarding the customization of each communication window, currently it is not possible to change the design of any Chat, which sometimes causes users to feel uncomfortable, since they cannot modify the general design of the communication window to your liking, I believe that this platform should provide us with more customization options, so that we modify the general design of the platform, and modify the chat window. The third negative thing that this platform has is that there is no way to automatically delete a Chat database, currently the only way to delete the content that there is about messages in a communication channel is to do it manually, it would be excellent if this platform I had a system to clean up these Chat windows, Since sometimes we store some Chat history that is many days old, and it would be great to be able to delete that information by sending temporary messages, I hope this function has been implemented as soon as possible to that we have a much cleaner communication tray without old messages.
  • Google Chat is a very functional service, the way in which this platform allows you to communicate helps make it beneficial for any company and improves employee interaction. However, in this experience we have also obtained various negative factors about this platform. Next, I will mention the negative things about Google Chat. 1.- One of the main negative things that this platform has is when sending a video within the Chat channels, I have tried on several occasions to send several Videos within each communication channel and I have not had any success, since on the platform does not support video formats, causing you to not be able to send Videos within any Chat channel. In these channels, various images can be sent, as well as specific documents or files can be shared, however, it is very necessary that simply a system to be able to send Videos within each work team communication Chat channel, this would help. to share videos with our work team in a much simpler and more direct way. 2.- Another of the negative things that this platform has is that it is not possible to modify the general interface, it would be incredible to be able to modify the interface or the background that each of the Chat channels used within a company has , as well as it would be amazing to modify it and you are going to go to the platform, so that any user can organize or choose the design they want for their company communication inbox. It is very necessary that the system simply modify the general Interpol of Google Chat, since I consider that it is a platform that has an appointment, with quite basic colors that do not help the user's comfort. 3.- Currently it is not possible to delete any type of message that is sent within the communication channels, obviously you can delete a message just for yourself, however, messages sent erroneously by a work team cannot be deleted, so that none can view it after it has been deleted correctly. It is very necessary that this function is simply to be able to eliminate unwanted messages, messages that for some reason have been sent by mistake.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Element
Founded: 2017
United Kingdom
element.io

Company Information

Google
Founded: 1998
United States
workspace.google.com/products/chat/

Alternatives

Pumble

Pumble

CAKE.com Inc

Alternatives

Slack

Slack

Salesforce
Microsoft Teams

Microsoft Teams

Microsoft
AWS Wickr

AWS Wickr

Amazon
Zoom Team Chat

Zoom Team Chat

Zoom Communications
Typetalk

Typetalk

Nulab

Categories

Categories

Employee Communication Tools Features

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Internal Communications Features

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Messaging Features

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Team Chat Features

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Team Communication Features

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Video Conferencing Features

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing Features

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Employee Communication Tools Features

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Internal Communications Features

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Messaging Features

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Team Chat Features

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Team Communication Features

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Collaboration Features

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Integrations

Axis LMS
COMBO Network
CloudFuze
Google Hangouts
Harmonize
HiBob
IsDown
Jitsi
ManagedMethods
Prosperoware CAM
Quickwork
Social Intents
Stackreaction
StatusDrift
Telegram
TheEye
Troopr
WhatsApp
Xengo
Xitoring

Integrations

Axis LMS
COMBO Network
CloudFuze
Google Hangouts
Harmonize
HiBob
IsDown
Jitsi
ManagedMethods
Prosperoware CAM
Quickwork
Social Intents
Stackreaction
StatusDrift
Telegram
TheEye
Troopr
WhatsApp
Xengo
Xitoring
Claim Element and update features and information
Claim Element and update features and information
Claim Google Chat and update features and information
Claim Google Chat and update features and information