TradesBackbone

TradesBackbone

Martello Systems
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About

Electron Apps is hosted field service software for HVAC and plumbing contractors. It brings office dispatch, scheduling, customer and equipment records, estimates, invoicing, maintenance agreements, and a technician mobile app into one service workflow. Dispatchers can assign work using appointment windows, technician skills, job status, and visit history; schedules support recurring maintenance, travel buffers, and labor-hour capacity. Technicians can access job details, record notes and photos, update status, and work offline before syncing. The invoicing tools support flat-rate and time-and-material line items, deposits, estimates, and invoice exports for bookkeeping. The product is designed for small and midsize trade shops, with plans based on team size and multi-location use.

About

TradesBackbone is cloud-based field service software for small trade businesses. It combines customer records, jobs, estimates, invoices and payment links with office scheduling and dispatch. Technicians use a phone browser to view assignments, create estimates, send invoices, capture photos and update jobs. Customers can approve estimates by text or email, and approved estimates become invoices. It supports recurring services, routes, reminders and customer follow-ups. Role-based access controls which records and financial screens team members see. QuickBooks Online sync is on Pro and higher plans; API access is on Elite. Optional AI tools answer questions about business records and draft estimates or follow-up messages. When enabled, the AI Front Desk drafts customer replies for human approval by default. It serves plumbing, HVAC, electrical, roofing, lawn, pest-control and cleaning businesses.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

HVAC and plumbing contractors with 4 to 25 technicians

Audience

Trade shops of 3 to 25 people, such as HVAC, plumbing and electrical contractors.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$89/month
Shop is $89/month billed annually (up to 8 people) or $109/month month-to-month. Route is $229/month billed annually (up to 20 people) or $269/month month-to-month. Multi-shop pricing is custom for multiple locations or more than 20 people. Annual billing is prepaid; the vendor says it is not a contract.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Electron Apps
Founded: 2011
United States
electronapps.com

Company Information

Martello Systems
Founded: 2026
United States
tradesbackbone.com

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Categories

HVAC Supported

Categories

Integrations

Make Not Supported
Mycel Not Supported
QuickBooks Online Not Supported
Stripe Not Supported
Zapier Not Supported

Integrations

Make Supported
Mycel Supported
QuickBooks Online Supported
Stripe Supported
Zapier Supported
Claim Electron Apps and update features and information
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