Electric vs. Foxpass Comparison


Electric	Foxpass	+	+
Learn More Update Features	Learn More Update Features	Add To Compare	Add To Compare


		Related Products Atera Atera, the first and only Agentic AI platform for IT management, offers IT teams and MSPs a digital workforce of AI agents to preemptively and autonomously manage their entire IT operations. Its all-in-one platform combines RMM, helpdesk, ticketing, and automation to reduce downtime, improve SLAs, and free IT teams to focus on strategic work over mundane tasks. At the core of Atera’s platform are two powerful AI agents built to enhance every layer of IT operations. AI Copilot helps technicians troubleshoot devices, run diagnostics, and generate actionable solutions in real time. IT Autopilot delivers 24/7/365, autonomously resolving Tier-1 issues and reducing IT workload by up to 40%. It acts like a personal AI technician for every employee, freeing your team to focus on what really matters. Trusted by 13K+ customers in over 120 countries, Atera scales with your needs while maintaining the highest security and compliance standards. 2,094 Ratings Visit Website NinjaOne NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency. NinjaOne is a Leader in the Gartner Magic Quadrant for Endpoint Management Tools. The company is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. 5,368 Ratings Visit Website Auvik Auvik's cloud-based network monitroing and management software gives you instant insight into the networks you manage, and automates complex and time-consuming network tasks. You get complete network visibility and control. Real-time network mapping & inventory means you'll always know exactly whats where, even as your users move. Automated config backup & restore on network devices means you'll mitigate network risk with no manual effort. And deep network traffic insights is a game changer. Whether you are a corporate IT professional or a Managed Service Provider, Auvik has a simple, out of the box solution for you and your team that only take minutes to deploy. 673 Ratings Visit Website SuperOps SuperOps is the AI-native unified platform for modern MSPs and internal IT teams. It replaces the typical four-to-six-tool IT operations stack - PSA, RMM, helpdesk, MDM, asset tracking, network monitoring, patch management and IT documentation - with a single, built-as-one platform on a shared data layer. That architectural choice is what makes the rest of the platform work, particularly its agentic AI. Monica AI, SuperOps' intelligence layer, was designed alongside the platform from day one. It triages tickets, surfaces patch and CVE risks, drafts worklogs, suggests knowledge base articles, and increasingly handles fully autonomous workflows for routine work. SuperOps supports Windows, macOS, Linux, iOS, iPadOS and Android, integrates with the IT and MSP ecosystem (Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, SentinelOne and more), and bundles Splashtop and ISL Online remote access free. Transparent pricing, fast deployment, founder-led product investment. 223 Ratings Visit Website Freshservice If you're looking for an IT service desk solution that's actually simple, turn to Freshservice. A plug-and-play ITIL service desk by Freshworks, Freshservice helps businesses modernize IT and other business functions--without the cost and complexity. Freshservice offers everything teams need for proactive IT service management, including ticketing and asset management, configuration management and enhanced impact analysis, robust incident management functionalities, and more. 2,095 Ratings Visit Website Iru Iru (formerly Kandji) is an all-in-one, AI-powered security and compliance platform designed to simplify IT management and strengthen enterprise protection. Built on the Iru Context Model, it unifies identity, endpoint, and compliance into a single intelligent system that understands users, devices, and applications in context. With passwordless workforce identity, advanced endpoint detection, and automated compliance, Iru delivers both security and efficiency without the complexity of multiple tools. Its integrated approach enables IT teams to secure access, prevent threats, and maintain continuous audit readiness—all from one intuitive platform. Trusted by over 5,000 companies including Plaid, Notion, Airbus, and Vercel, Iru transforms how modern businesses manage digital trust. The result is reduced IT workload, improved employee experience, and enterprise-grade protection built for the AI era. 1,351 Ratings Visit Website Josys Josys is a modern AI-native identity security and governance platform. Enterprise AI adoption has made identity the fastest-growing attack surface — and the hardest to govern. Josys discovers, governs, and secures every identity - human, machine, and AI agent - across every application in the enterprise. Built on policy-led governance, Josys lets security and IT teams define access policies once and enforce them autonomously: risk is surfaced, access is controlled, and identity threats are remediated in real time, without manual oversight. Trusted by over 1,000 organizations and MSPs worldwide, Josys turns identity from the fastest-growing attack surface into an autonomously governed advantage. For more information, visit josys.com. 246 Ratings Visit Website Rippling Streamline your business with Rippling’s all-in-one platform for HR, IT, payroll, and spend management. Effortlessly manage the entire employee lifecycle, from hiring to benefits administration. Automate HR tasks, ensure compliance, and streamline approvals. Simplify IT with device management, software access, and compliance monitoring, all from one dashboard. Enjoy timely payroll, real-time financial visibility, and dynamic spend policies. Rippling empowers your business to save time, reduce costs, and enhance efficiency, allowing you to focus on growth. Experience the power of unified management with Rippling today. 20,544 Ratings Visit Website Serviceaide Serviceaide is a complete service management solution that can be implemented in weeks, not months, and intuitive to use. With low administration costs and quick implementation, you will see a real return on your investment. A flexible platform that works either on premise or in the cloud. Serviceaide is based on ITIL best practices and has been designed to be a comprehensive solution with all the components your team needs. You can choose the environment that best suits your technology, compliance, and infrastructure needs. Affordable and comprehensive, Serviceaide provides IT staff with the functions required to manage everything from ticketing to incident, change and asset management and more. Serviceaide includes a virtual agent, self-service portals and AI-based features to support analyst and end user productivity. Automate processes across technical workflows, services and business processes for business agility. 244 Ratings Visit Website ManageEngine ServiceDesk Plus Best in class online service desk software. Offer your customers world-class services with ServiceDesk Plus Cloud, the easy-to-use SaaS service desk software from ManageEngine, the IT management division of Zoho. Track and manage IT tickets efficiently, resolve issues faster, and ensure end-user satisfaction with the cloud-based IT ticketing system used by over 100,000 IT service desks worldwide. Manage the complete life cycle of IT incidents, problems, changes, and projects with out of the box ITIL workflows. Create support SLAs, define escalation levels, and ensure compliance. Automate ticket dispatch, categorization, classification, and assignment based on predefined business rules, and set up notifications and alerts for timely ticket resolution. Reduce walk ins and unnecessary tickets by giving your users more control. Enable end users to access IT services through your service catalog in the self-service portal. Help users create and track tickets and search for solutions. 1,946 Ratings Visit Website
About Electric is reinventing how businesses manage their IT. Providing real-time IT support to 30,000 users and centralized IT management to over 600 customers, Electric offers companies a 50% reduction in IT spend and standardized security across devices, apps, and networks, whether you're on-site or remote. We have an 100+ person team ready and willing to help with IT support. Once the Electric App is enabled in your Slack workspace or Microsoft Teams tenant, your team will have access to chat with Electric whenever they need help. They'll get a response from a member of our team in 10 minutes or less (our average is 6 minutes). Electric's team of experts is trained to handle a wide range of support needs. From the most basic password reset through device crashes, we've got your team covered.	About Foxpass offers enterprise-grade infrastructure identity and access control to companies of every size. Our cloud-hosted or on-premise LDAP, RADIUS, and SSH key management solutions ensure that employees have access to only the networks, VPNs, and servers required for each employee, and only for the time period desired. Foxpass integrates with a company’s existing products (like Google Apps, Office365, Okta, Bitium) for a seamless experience.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Companies with 10-500 employees	Audience Companies, IT Engineer Teams
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Flexible based on your needs Free Version Free Trial	Pricing $3/User/Month Free Version Free Trial
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 4.7 / 5 ease 4.7 / 5 features 4.4 / 5 design 4.4 / 5 support 4.9 / 5 Read all reviews
Pros & Cons from Real Users Pros Electric continues to improve and has taken a lot of the day-to-day support tickets- employee requests and tech issues and network problems. I can actually focus on my job vs helping someone who is locked out of their email because they forgot their password the third time this month. Electric fulfills all the requirements that are required in real-time support software. The response time is really less. It has very advanced features like real-time support Electric is great and easy to use remote monitoring software to manage and control every business IT systems and assets. I liked it's remote IT security and service management. It's stable and reliable. - I can slack electric and get a response within minutes- they almost always resolve my issue within an hour. - Super easy to set up and use. Cons They're a growing company so there's sometimes hiccups in service. We had to upgrade to get phone support vs the chat-based. There are no major cons, but I would like to receive updates more frequently. It would be great if it has better alerting system. - Sometimes approvals (from my own team) take a little bit, but not really Electric's fault.	Pros & Cons from Real Users Pros With Foxpass you are able to handle organization authentication of your users. What I like the most is we can assign each users to what security groups they are assigned aside from what they are configured in the LDAP. This adds another security layer to our network. Foxpass provides easy LDAP authentication to all of your AD accounts. It supports Microsoft, Apple or Linux logins so the flexibility of the system allows me to configure everything at ease. Foxpass adds additional layer of security through PKI encryption thus this makes it not just a simple LDAP authentication for single sign on. Keeping our business network completely secure from end to end is quite important and that is why we always do our best to have several services contracted to protect each one of the angles of all our computers and our general network. I have loved Foxpass a lot, it is one of the most important software for our company in terms of security, the main thing that I liked is that it is capable of generating random keys for access to the network for each employee individually, that is to say , each employee will have a different password each time they want to access a computer, which makes it very difficult for an intruder to access our corporate network without being discovered. Also, I love the way that Foxpass adds two-step security to the computer, it sends a code to the employee's registered phone, this way we make sure that only the employee accesses that computer and not someone else who has access to it. the key previously provided. Overall I love all the features of Foxpass, our network has really benefited from the encryption security. I have been one of the main participants for the implementation of Foxpass in our work area and in the other areas of the company in which we work. Foxpass has been a completely useful software in a very broad way, it has been adapted to all our work areas and has allowed our computers to remain secure with access codes and continuous monitoring of the activities carried out in each started session. One of the main things that I liked is that Foxpass has a quick configuration of the LDAP system, which helps us to carry out the authentication process without much complication. In addition, I also loved the way we can monitor the user's session and that all the application logs are saved on the platform, this is important as we can know what our employees do when they log in to the computers. Each password is unique, and only the employee can have it, so it is very easy to prevent an intruder from entering our business system. I love Foxpass, it has proven to be a really useful software to add different authentication keys to our computers. Foxpass is the main measure we have taken to be able to secure all our computers, our network and the applications we use in our company. What I like the most about Foxpass is that it is stable at the time of protection for remote connections, it is capable of protecting the work network at all times, without rest, this helps ensure that no intruder with access to our network can enter our system and steal our information. I love that it was very easy to set up the main protection measures, linking it to our network and turning on credential authentication was a pretty straightforward process while using Foxpass. Cons I hope there's a way to automatically delete users when you delete them in the LDAP. Nothing much to add for the con of the system. UI is okay and system does what is promises it does. To be honest, I didn't notice that we were having any problems with Foxpass. The generated keys were always accessible by each of our employees, the real-time monitoring of our work network was always present and there was never any drop in this monitoring, in addition, the Foxpass system in general sent constant notices when an employee was to access the system, so that there could be a control of this login. All of the Foxpass features were extremely positive, and had a positive impact on our business network, greatly improving it and allowing no intruder to take advantage of any data leaks. Really during my experience I did not notice any type of problem regarding this software. The protection that we have been having on our computers since we started using this software is impressive, we have been able to add keys for all the applications and for our computers, in addition, the monitoring on the computers is constant, without any interruption in said monitoring. I love how we can have control of all our computers from the same panel, everything is connected and it helps our business network to have all the information encrypted. Sometimes it was necessary to change passwords to give the password to specific employees. Every day we made changes to the access code so that it was not filtered in any way and so that the information on our computers was not in danger, however, after a month of making daily changes, the platform began to give problems and errors to when changing passwords. This was a bug that forced us to stop making password changes on a daily basis, now we only do it weekly to maintain varied security.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Electric Founded: 2016 United States www.electric.ai	Company Information Foxpass Founded: 2015 United States Foxpass.com
Alternatives PeopleForce	Alternatives Uniqkey
Montra Montra Technologies	Bitium
JumpCloud	RapidIdentity Identity Automation
Fortinet	Silverfort
Atera View All	Vault One VaultOne Software View All
Categories Cloud Management Cloud Security DNS Security Endpoint Protection Help Desk Identity and Access Management (IAM) Identity Management IT Management IT Security IT Service ITSM Mobile Device Management (MDM) Network Management Onboarding Privileged Access Management Remote Support RMM SaaS Management Service Desk	Categories Identity and Access Management (IAM) Identity Management Password Management Privileged Access Management
Show More Features Cloud Management Features Access Control Billing & Provisioning Capacity Analytics Cost Management Demand Monitoring Multi-Cloud Management Performance Analytics SLA Management Supply Monitoring Workflow Approval IT Management Features Capacity Monitoring Compliance Management Event Logs Hardware Inventory IT Budgeting License Management Patch Management Remote Access Scheduling Software Inventory User Activity Monitoring IT Security Features Anti Spam Anti Virus Email Attachment Protection Event Tracking Internet Usage Monitoring Intrusion Detection System IP Protection Spyware Removal Two-Factor Authentication Vulnerability Scanning Web Threat Management Web Traffic Reporting IT Service Features Contract Management Incident Management IT Asset Management Knowledge Management Release Management Self Service Portal Service Catalog Service Reporting Ticket Management Mobile Device Management (MDM) Features Automatic Device Recognition Data Management Deployment Management Inventory Management Maintenance Utilities Procurement Management Remote Update / Installation Software Management Synchronization Management Wireless Network Support RMM Features Deployment Management For MSPs IT Asset Management Mobile Access Network Monitoring Patch Management Real-time Alerts Remediation Management Remote Support Features Diagnostic Tools File Transfer Live Chat Real-time Chat Remote Control Screen Sharing Session Recording Session Transfer Surveys & Feedback	Identity Management Features Access Certification Compliance Management Multifactor Authentication Password Management Privileged Account Management Self-Service Access Request Single Sign On User Activity Monitoring User Provisioning Privileged Access Management Features Application Access Control Behavioral Analytics Credential Management Endpoint Management For MSPs Granular Access Controls Least Privilege Multifactor Authentication Password Management Policy Management Remote Access Management Threat Intelligence User Activity Monitoring Show More Features Password Management Features Credential Management Multifactor Authentication Password Generator Password Reset Password Synchronization Single Sign On User Management
Integrations Microsoft 365 Okta Asana Cisco Meraki Docusign Dropbox GitHub Kaseya BMS Kaseya VSA LDAP LastPass Mailchimp Malwarebytes Microsoft Teams PagerDuty RingCentral RingEX Slack Trello Ubiquity VMware Cloud Show More Integrations View All 25 Integrations	Integrations Microsoft 365 Okta Asana Cisco Meraki Docusign Dropbox GitHub Kaseya BMS Kaseya VSA LDAP LastPass Mailchimp Malwarebytes Microsoft Teams PagerDuty RingCentral RingEX Slack Trello Ubiquity VMware Cloud Show More Integrations View All 8 Integrations
Claim Electric and update features and information Claim Electric and update features and information	Claim Foxpass and update features and information Claim Foxpass and update features and information