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About

Electric is reinventing how businesses manage their IT. Providing real-time IT support to 30,000 users and centralized IT management to over 600 customers, Electric offers companies a 50% reduction in IT spend and standardized security across devices, apps, and networks, whether you're on-site or remote. We have an 100+ person team ready and willing to help with IT support. Once the Electric App is enabled in your Slack workspace or Microsoft Teams tenant, your team will have access to chat with Electric whenever they need help. They'll get a response from a member of our team in 10 minutes or less (our average is 6 minutes). Electric's team of experts is trained to handle a wide range of support needs. From the most basic password reset through device crashes, we've got your team covered.

About

Eliminate credential sharing, establish powerful administrative permissions, mass deploy login security for your customers, and meet insurance and compliance requirements with Evo Security. EPIC is the next evolutionary step for MSPs, MSSPs, NOCs, and SOCs seeking to reduce credential sharing risk and secure logins for endpoints, network devices, and web applications all-in-one. The big secret about managed services is that MSP administrators are forced to share customer passwords and MFA codes internally. Password Managers and other Password Rotation tools offer sharing convenience with some iterative improvements, however ultimately propagate the same problem. With cybercriminals targeting MSPs more than ever, and regulation mandates demanding a better way, this involuntary poor practice has run its course. Easily accommodate managed or co-managed Customer scenarios when technicians and administrators need access to the Evo platform using the Evo Privileged Access Manager.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies with 10-500 employees

Audience

MSPs

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Electric
Founded: 2016
United States
www.electric.ai

Company Information

Evo Security
Founded: 2018
United States
www.evosecurity.com

Alternatives

Alternatives

Montra

Montra

Montra Technologies
Vault One

Vault One

VaultOne Software

Categories

Categories

Cloud Management Features

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

IT Management Features

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Security Features

Anti Spam
Anti Virus
Email Attachment Protection
Event Tracking
Internet Usage Monitoring
Intrusion Detection System
IP Protection
Spyware Removal
Two-Factor Authentication
Vulnerability Scanning
Web Threat Management
Web Traffic Reporting

IT Service Features

Contract Management
Incident Management
IT Asset Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Mobile Device Management (MDM) Features

Automatic Device Recognition
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Procurement Management
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support

RMM Features

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Remote Support Features

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Identity Management Features

Access Certification
Compliance Management
Multifactor Authentication
Password Management
Privileged Account Management
Self-Service Access Request
Single Sign On
User Activity Monitoring
User Provisioning

Privileged Access Management Features

Application Access Control
Behavioral Analytics
Credential Management
Endpoint Management
For MSPs
Granular Access Controls
Least Privilege
Multifactor Authentication
Password Management
Policy Management
Remote Access Management
Threat Intelligence
User Activity Monitoring

MSP Features

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Integrations

Adobe Creative Cloud
Asana
Box
Check Point SASE
Cisco Meraki
Datto SIRIS
Docusign
Kaseya BMS
Kaseya VSA
LastPass
Malwarebytes
Microsoft 365
Microsoft Teams
Network Glue
Okta
TanStack
Trello
TriNet
Ubiquity
Zoom

Integrations

Adobe Creative Cloud
Asana
Box
Check Point SASE
Cisco Meraki
Datto SIRIS
Docusign
Kaseya BMS
Kaseya VSA
LastPass
Malwarebytes
Microsoft 365
Microsoft Teams
Network Glue
Okta
TanStack
Trello
TriNet
Ubiquity
Zoom
Claim Electric and update features and information
Claim Electric and update features and information
Claim Evo Security and update features and information
Claim Evo Security and update features and information