Touchpoints

Touchpoints

Touchpoints Technology
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About

With Ekoma, you can grow your sales and develop your community using the loyalty, referral and VIP programs. The Incentive Marketing Platform. Repeat customers refer 50% more people who are 4 times more likely to place an order because they trust your brand. Additionally, referred customers are more loyal (higher NPS), spend more money (higher LTV and AOV), and refer more customers themselves. Market more effectively to your existing customers that are more likely to purchase again. Repeat customers refer 50% more people, and referred customers are 4 times more likely to place an order because they can trust your brand. Award your customers with points and rewards both before and after purchase. Incentivize them to come back and redeem their points and rewards. Ekoma provides two complementary modules to create a deep customer experience towards loyalty and advocacy.

About

We Help Businesses Increase Their Customer’s Average Spend by 300% Research shows that repeat customers spend 300% more than one-time buyers. Repeat customers are also more likely to trust your recommendation to buy your more expensive products, services or memberships. Most franchises don’t know how the majority of their customers really feel about them because of the 20% rule. When asked to go to an online review site to write a review about their experience, close 20% will respond. So we asked why! What we uncovered was your customers did not want to go online to tell online strangers about their experience at your business. It’s impersonal. It’s time to be more personal. If you asked your customer to give you feedback on how you did, closer to 80% will respond. Why? Because it’s personal and relational. Our platform captures the sentiment of the 80%, letting you know how your business stands with your customers.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Anyone looking for an incentive marketing platform with a loyalty, referral, and VIP program

Audience

Companies that want to convert feedback into satisfied customers and repeat buyers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$29 per month
Free Version
Free Trial

Pricing

$195 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Ekoma
United States
ekoma.io

Company Information

Touchpoints Technology
touchpointstechnology.com

Alternatives

Alternatives

CXONCLOUD

CXONCLOUD

UNLOC Ltd.

Categories

Categories

Customer Loyalty Features

Corporate Memberships
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

eCommerce Features

Catalog Management
Channel Management
CRM
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Marketing Automation Features

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Integrations

360MatchPro
Shopify
WooCommerce

Integrations

360MatchPro
Shopify
WooCommerce
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Claim Ekoma and update features and information
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