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Related Products
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Echo AI:
About
Echo AI is the first generative AI-native conversation intelligence platform that transforms every word your customers say into actionable insights to drive growth. It analyzes every single conversation across all channels with human-level depth, providing leaders with answers to critical strategic questions that enhance growth and retention. Built from the ground up on generative AI, Echo AI supports all major third-party and hosted large language models, with new models continually added and evaluated to ensure access to the latest advancements. Users can begin analyzing conversations immediately without training, or utilize powerful, prompt-level customization to meet specific requirements. The platform's infrastructure generates hundreds of millions of data points from millions of conversations with over 95% accuracy, designed to handle enterprise-scale operations. Echo AI detects subtle intent and retention signals from customer data.
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Ender Turing:
About
Ender Turing is a conversation intelligence and speech analytics platform for contact centers, sales, and customer-success teams. It analyzes calls, chats, emails, support tickets, and meetings, producing transcripts, summaries, topics, tags, and configurable quality scores. AutoQA applies scorecards across conversations, while search, dashboards, charts, and funnels help teams examine customer reasons, script adherence, satisfaction, and performance. EnderGPT answers questions about conversations with cited examples, and automated alerts, reports, and coaching workflows help teams act on findings. Connectors, a browser extension, REST API, SFTP, and file upload bring conversation data into the platform. Enterprise plans support private-cloud and on-premise deployment.
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Echo AI:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Ender Turing:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Echo AI:
Audience
Customer service managers searching for a tool to enhance team performance and customer satisfaction
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Ender Turing:
Audience
Contact centers and customer-success teams that need conversation analytics, automated quality scoring and coaching.
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Echo AI:
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Ender Turing:
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Echo AI:
API
Offers API
Not Supported
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Ender Turing:
API
Offers API
Supported
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Echo AI:
Screenshots and Videos |
Ender Turing:
Screenshots and Videos |
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Echo AI:
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Ender Turing:
Pricing
$39/agent/month
A free plan is available and does not expire. Contact-center accounts include up to 5 agents and 100 calls per agent per month, with a 10-minute call limit; sales and customer-success accounts include up to 3 users and 50 conversations per month, with a 30-minute meeting limit. Team plans start at $39/agent/month for contact centers and $59/user/month for sales and customer success. Business plans start at $79/agent/month and $89/user/month, respectively. Paid plans have no seat, conversation, or duration limits. Enterprise pricing is custom; private-cloud and on-premise deployment are available, with a one-time setup fee for on-premise. Ender Assist is available for $0.49 per assisted call.
Free Version
Supported
Free Trial
Not Supported
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Echo AI:
Reviews/
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Ender Turing:
Reviews/
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Echo AI:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Ender Turing:
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Echo AI:
Company InformationEcho AI
United States
www.echoai.com
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Ender Turing:
Company InformationEnder Turing
Founded: 2020
Estonia
enderturing.com
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Echo AI:
Alternatives |
Ender Turing:
Alternatives |
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Echo AI:
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Ender Turing:
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Echo AI:
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Ender Turing:
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Echo AI:
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Echo AI:
Categories |
Ender Turing:
Categories |
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Echo AI:
Integrations
Aircall
Supported
Amazon Connect
Supported
Five9
Supported
Genesys Cloud CX
Supported
NiCE CXone Mpower
Supported
Amazon Web Services (AWS)
Supported
Braze
Supported
Claude Duet
Supported
Codestral
Supported
ContactEngine
Supported
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Ender Turing:
Integrations
Aircall
Supported
Amazon Connect
Supported
Five9
Supported
Genesys Cloud CX
Supported
NiCE CXone Mpower
Supported
Amazon Web Services (AWS)
Not Supported
Braze
Not Supported
Claude Duet
Not Supported
Codestral
Not Supported
ContactEngine
Not Supported
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Echo AI:
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Ender Turing:
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