Echo AI Ender Turing

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Echo AI:

About

Echo AI is the first generative AI-native conversation intelligence platform that transforms every word your customers say into actionable insights to drive growth. It analyzes every single conversation across all channels with human-level depth, providing leaders with answers to critical strategic questions that enhance growth and retention. Built from the ground up on generative AI, Echo AI supports all major third-party and hosted large language models, with new models continually added and evaluated to ensure access to the latest advancements. Users can begin analyzing conversations immediately without training, or utilize powerful, prompt-level customization to meet specific requirements. The platform's infrastructure generates hundreds of millions of data points from millions of conversations with over 95% accuracy, designed to handle enterprise-scale operations. Echo AI detects subtle intent and retention signals from customer data.
Ender Turing:

About

Ender Turing is a conversation intelligence and speech analytics platform for contact centers, sales, and customer-success teams. It analyzes calls, chats, emails, support tickets, and meetings, producing transcripts, summaries, topics, tags, and configurable quality scores. AutoQA applies scorecards across conversations, while search, dashboards, charts, and funnels help teams examine customer reasons, script adherence, satisfaction, and performance. EnderGPT answers questions about conversations with cited examples, and automated alerts, reports, and coaching workflows help teams act on findings. Connectors, a browser extension, REST API, SFTP, and file upload bring conversation data into the platform. Enterprise plans support private-cloud and on-premise deployment.
Echo AI:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Ender Turing:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Echo AI:

Audience

Customer service managers searching for a tool to enhance team performance and customer satisfaction
Ender Turing:

Audience

Contact centers and customer-success teams that need conversation analytics, automated quality scoring and coaching.
Echo AI:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Ender Turing:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Echo AI:

API

Offers API Not Supported
Ender Turing:

API

Offers API Supported
Echo AI:

Screenshots and Videos

Ender Turing:

Screenshots and Videos

Echo AI:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Ender Turing:

Pricing

$39/agent/month
A free plan is available and does not expire. Contact-center accounts include up to 5 agents and 100 calls per agent per month, with a 10-minute call limit; sales and customer-success accounts include up to 3 users and 50 conversations per month, with a 30-minute meeting limit. Team plans start at $39/agent/month for contact centers and $59/user/month for sales and customer success. Business plans start at $79/agent/month and $89/user/month, respectively. Paid plans have no seat, conversation, or duration limits. Enterprise pricing is custom; private-cloud and on-premise deployment are available, with a one-time setup fee for on-premise. Ender Assist is available for $0.49 per assisted call.
Free Version Supported
Free Trial Not Supported
Echo AI:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Ender Turing:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Echo AI:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
Ender Turing:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Echo AI:

Company Information

Echo AI
United States
www.echoai.com
Ender Turing:

Company Information

Ender Turing
Founded: 2020
Estonia
enderturing.com
Echo AI:

Alternatives

Ender Turing:

Alternatives

Elision AI Voice Analysis

Elision AI Voice Analysis

Elision Technologies
Echo AI:
Siro

Siro

Siro.ai
Ender Turing:
Echo AI:
Ender Turing:
Observe.AI

Observe.AI

5.0 out of 5 stars
Echo AI:
CTM

CTM

CallTrackingMetrics
4.5 out of 5 stars
Ender Turing:
CTM

CTM

CallTrackingMetrics
4.5 out of 5 stars
Echo AI:
Prodigal

Prodigal

Prodigal Technologies
Ender Turing:
Echo AI:

Categories

Ender Turing:

Categories

Echo AI:

Integrations

Aircall Supported
Amazon Connect Supported
Five9 Supported
Genesys Cloud CX Supported
NiCE CXone Mpower Supported
Amazon Web Services (AWS) Supported
Braze Supported
Claude Duet Supported
Codestral Supported
ContactEngine Supported
Freshdesk Supported
Gorgias Supported
Helpshift Supported
Klaviyo Supported
Mistral 7B Supported
Mistral NeMo Supported
Mixtral 8x7B Supported
NVIDIA DRIVE Supported
Twilio Flex Not Supported
Webex Contact Center Not Supported
Ender Turing:

Integrations

Aircall Supported
Amazon Connect Supported
Five9 Supported
Genesys Cloud CX Supported
NiCE CXone Mpower Supported
Amazon Web Services (AWS) Not Supported
Braze Not Supported
Claude Duet Not Supported
Codestral Not Supported
ContactEngine Not Supported
Freshdesk Not Supported
Gorgias Not Supported
Helpshift Not Supported
Klaviyo Not Supported
Mistral 7B Not Supported
Mistral NeMo Not Supported
Mixtral 8x7B Not Supported
NVIDIA DRIVE Not Supported
Twilio Flex Supported
Webex Contact Center Supported
Echo AI:
Claim Echo AI and update features and information
Claim Echo AI and update features and information
Ender Turing:
Claim Ender Turing and update features and information
Claim Ender Turing and update features and information