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About

Easyworkorder includes an impressive set of base modules, including work orders, and a host of modules specific to various vertical markets. Provide better support to your user base and improve your overall operation. No apps to download, no special software. Easyworkorder works on your mobile device right out of the box. Easyworkorder is available anywhere in the world, at any time. Updates are always free so you’ll always have the most current enhancements. Easyworkorder’s shared inbox enables your team to collaborate and resolve issues without getting in each other’s way. Every request sent to your support email becomes a ticket in your helpdesk. You can easily categorize and prioritize tickets and assign them to the right people in your team. Easyworkorder’s mobile-ready web-based version allows you to carry your support desk with you wherever you go.

About

Vertask is an all-in-one SaaS platform for support and project teams — helpdesk ticketing, task management, and collaboration in a single tool without the enterprise bloat. Incoming email is automatically converted into trackable tickets with unique tracking IDs, inline images, and reply routing, so nothing slips through the cracks and every conversation stays tied to its task. Work is organized on flexible kanban boards with drag-and-drop columns and a fast or as a list, with a mobile-friendly interface you can install as a progressive web app. A built-in AI assistant helps teams triage, draft responses, and resolve work faster, while powerful full-text search spans tickets, contracts, locations, and your knowledge base so answers are always a search away. From support desks to client projects to internal task tracking, Vertask brings your tickets, tasks, and team knowledge together in one place — with a free trial to get started.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Anyone in need for a commercial property management platform

Audience

Companies that need an IT helpdesk task management, ticketing and knowledgebase.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$6 per user per month
Free ticketing system tier,
Full helpdesk solution starts at $6/agent
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Easyworkorder
Founded: 2005
United States
easyworkorder.com

Company Information

Vertask
Founded: 2020
United States
vertask.com

Alternatives

Alternatives

Track-It!

Track-It!

BMC Helix
EvantoDesk

EvantoDesk

Evanto

Categories

Categories

Help Desk Supported
Project Tracking Supported

Real Estate Property Management Features

Billing & Invoicing Supported
Commercial Properties Supported
Contact Management Not Supported
Credit Check Not Supported
Expense Management Not Supported
Insurance Management Supported
Landlord Database Not Supported
Late Fee Calculation Not Supported
Lease Management Not Supported
Maintenance Management Supported
Owner Portal Supported
Payment Processing Not Supported
Portfolio Management Supported
Rent Tracking Not Supported
Residential Properties Supported
Tax Management Not Supported
Tenant Database Supported
Tenant Portal Supported
Vacancy Tracking Supported
Website Management Supported

Work Order Features

Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Not Supported
Preventive Maintenance Supported
Quotes / Estimates Not Supported
Recurring Appointments Not Supported
Routing Not Supported
Scheduling Not Supported
Task Management Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Not Supported
Customizable Branding Not Supported
Document Storage Supported
Email Integration Supported
Incident Management Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Supported
Known Issue Management Not Supported
Live Chat Not Supported
Multi-Channel Communication Supported
Multiple Brands / Products Not Supported
Network Monitoring Not Supported
Real-time Chat Not Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

Knowledge Management Features

Artificial Intelligence (AI) Supported
Cataloging / Categorization Not Supported
Collaboration Supported
Content Management Supported
Decision Tree Not Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Project Tracking Features

Collaboration Tools Not Supported
Cost-to-Completion Tracking Not Supported
Gantt Charts Not Supported
Kanban Board Supported
Milestone Tracking Not Supported
Percent-Complete Tracking Supported
Prioritization Not Supported
Status Tracking Supported
Time & Expense Tracking Not Supported

Integrations

Zapier Not Supported

Integrations

Zapier Supported
Claim Easyworkorder and update features and information
Claim Easyworkorder and update features and information
Claim Vertask and update features and information
Claim Vertask and update features and information