IOdesk

IOdesk

Xenolith
+
+

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About

From perishable fruit baskets to marketing swag bags, an avalanche of incoming packages means long hours and lots of stress for mail center employees. Let us help ease the pain with a few of our best tips on how to optimize your mailroom today. Use your existing computer and bar code scanner, smartphone, or MC40 to log deliveries into the EZTrackIt system in seconds, effortlessly creating verifiable documentation. No proprietary equipment required! Instantly notify recipients via email or text message to let them know they’ve got mail. Additional package notification features include lobby displays and social media alerts. Plus, our flexible label printing system minimizes waste & saves you money. EZTrackIt’s simple package logging software confirms deliveries whether packages are picked up by the recipient or are delivered to them in the building or in the field.

About

Create knowledge bases, use self-service tools to guide your users when they're stuck or live chat and communicate through mail with them. Reduce the support load for your team and provide a better experience for your users with IOdesk! IOdesk provides all the tools you need to interact with and help your customers. With our self-service oriented chat, contact forms and mail, your customers no longer have to wait for an employee to receive the help they need. There are a lot of ticket systems out there, and the majority of them either have a high learning curve or are just too expensive. We have made IOdesk easy to get started with, you will be up and running in minutes! We have made it simple when picking a package. Based on the size of your company, pick a package that suits you and that's it! No confusing pricing tiers or features locked behind paywalls.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Anyone looking for an online package tracking software

Audience

Help Desk solution for companies

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$49 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

EZTrackIt
Founded: 2008
United States
eztrackit.com

Company Information

Xenolith
Founded: 2018
Sweden
www.iodesk.net

Alternatives

Alternatives

SeamlessDesk

SeamlessDesk

Seamless Desk
Mailroom

Mailroom

TSC Business Solutions
Quadient WTS

Quadient WTS

Quadient
Sabio Virtual

Sabio Virtual

Audisys Informatica

Categories

Categories

Mailroom Management Features

Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
Package Tracking
PAVE Certified Presorting
Signature Capture

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Integrations

No info available.

Integrations

No info available.
Claim EZTrackIt and update features and information
Claim EZTrackIt and update features and information
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