Parcel Tracker Mailroom

Pros: notifications are quick, the qr code system makes collecting parcels really easy, and i like being able to see how many parcels i’ve received.

Cons: the only issue i’ve had is that the Mail app on iphone can sometimes delay the notification a bit. an actual Parcel Tracker Mailroom app with instant notifications would be really nice.

Overall: really good overall, it makes receiving and collecting parcels a lot easier and i honestly don’t have many complaints.

Pros: +Parcel Trackers customer service response times are excellent, when we have experienced problems we have seen responses within the hour and usually under 15 minutes. Always helpful and polite.
+The setup and configuration from a systems admin perspective is intuitive with minimal setup required for new devices using the software or new users.
+The app itself is easy to use and logical in the steps required to scan and document parcels, with extra functionality you can enable if you want to further manage, tag or otherwise categorise the parcel.
+For more complex tasks like updating data feeds or other elements backend tasks also has strong support and technical guidance from their tech team.

Cons: -Minor bugs or technical issues experienced with UI functions like light and dark mode causing navigational buttons to disappear in app when used on certain mobile devices.
-If you have a large volume of customers pre-loaded into Parcel Tracker the auto recommend who the parcel belongs to feature can sometimes recommend not the exact right person but close name matches, which just requires some care when selecting to ensure the right recipient is chosen.

Overall: From a technical perspective the onboarding and support structure provided by Parcel Tracker has been great, and while their support is excellent the app is intuitively designed where myself and our internal tech team are able to troubleshoot and resolve minor issues like account permissions or configuration elements not being active.

Pros: Easy to use and input information of a parcel with just a click of a photo and easy to edit should you need.

Cons: Difficult to capture shots of multiple packages where they’re large and stacked.

Overall: I would say overall it can be less effort and easier to use, but it can at times be more time consuming especially for those who are less tech savvy.

Pros: Great app for convenient and time saving, secured with good record keeping, also easy to use, and well d, would recommend this app over and over, cause it makes my job more easier than before

Cons: No cons, it's well managed and easy to understand

Overall: Very smashing app, with good features, makes jobs more faster and make job more professional with good app interface

Pros: We like the idea the tool has given our organization of making the tracking of incoming mail easier. It's great to be able to tell if someone has mail through the app, which seems to be easy enough to maneuver.

Cons: We needed to purchase specific labels for our mil which doesn't come in with them.
It's a bit time consuming to get all the mail we have checked in a piece at a time.

Overall: Overall, we like the idea of being able to track mail from one place and not having to design our own spreadsheet or other program to do it. It's a bit tedious to start though.

Pros: Parcel Tracker makes it easy to navigate. It allows personnel to scan quickly and efficiently. The features are also easy to understand

Cons: The update was a little harder to navigate. Instructional updates and communication about update may be needed.

Overall: Overall my experience with Parcel Tracker was very good. My employees love the new app as it makes their jobs easier.

Pros: Reliable Shipment Tracking: Parcel Tracker provides the company with an efficient way to monitor shipments, improving visibility throughout the freight forwarding process. The ability to quickly track packages and provide customers with accurate updates has helped streamline daily operations.

User-Friendly Interface: The platform is straightforward and easy to navigate, allowing staff to quickly access shipment information without extensive training.

Improved Customer Service: Having real-time tracking information available allows the team to respond to customer inquiries faster and provide more accurate updates regarding their shipments.

Operational Efficiency: Parcel Tracker has helped reduce manual tracking efforts, allowing the team to spend more time focusing on other important operational tasks.

Responsive Support Team: The support team has been exceptional. They are highly responsive, knowledgeable, and quick to assist whenever questions, issues, or requests arise. Their willingness to help ensures that any challenges are addressed promptly.

Cons: While the platform is very effective overall, additional customization options for reporting and dashboard views could further improve the experience for businesses with specific operational requirements.

Continued expansion of integrations with other logistics and business management systems would provide even more flexibility.

There are some issues regarding scanning packages, however, we were informed that this issues is currently being looked at.

Overall: Parcel Tracker has been a valuable tool for the company, providing improved shipment visibility, better workflow management, and enhanced customer service capabilities. The platform is reliable, easy to use, and supported by an excellent team that is always available when assistance is needed. The responsiveness of the support team is a major strength and gives confidence that any concerns will be handled quickly and professionally.

Overall, Parcel Tracker is a highly recommended solution for freight forwarding operations looking to improve tracking efficiency, streamline processes, and provide customers with a better shipping experience.

Pros: We have been using ParcelTracker for over a year and it has made. our job more efficient and stress-free.

Cons: Love the updates, but would like an email notification /instructions of what is new.

Overall: This program replaced our outdated paper system. Love that we do not have to send a separate email notification to recipients that received a parcel. This system checks in the parcel and notifies the recipient with one click.

Pros: The days of logging incoming packages with lists and individual emails are gone! Scan in the package to the recipient and all the work is done! If I have any issues someone gets back to me and are able to help me.

Cons: Nothing really, everything can be looked up in a tutorial if we are not sure what to do.

Overall: The amount of time saved really has improved productivity in our mailroom. It used to take 4 hours to hand write the name of each package that came in and them send out a google doc with everyone's name typed in at the end of the day. Now we get it done in 1/2 the time.

Pros: We use Parcel Tracker to replace the old paper-based system for receiving parcels. The tool has now been in use for over a year. The support team is quick and reliable whenever we do have a query.

Cons: We’d like to see a few more customisation options.

Overall: Parcel Tracker is a useful and reliable app offering accurate tracking, User management and a clear user interface.

Pros: I use Parcel tracker every day at work. It replaced our outdated hand written recording postal system. It is far more accurate and secure. The ease of making entries on a mobile phone to record and photo the parcel makes life a lot easier. It also gives you something to refer back to if a parcel is reported lost - you can prove you have delivered it from the photo!

Cons: At first I thought using the phone to record parcels would be slower than handwriting, but once you get used to it, it is just as quick. It also outweighs handwritten records, in that you can actually read what has been typed!

Overall: I would not now go back and would definitely keep Parcel Tracker - it is a reliable system and has been well thought through.

Pros: Easy to use and user-friendly interface
Helps organize and track packages efficiently
Fast notifications for incoming parcels
Saves time during busy work
Very helpful for managing deliveries in a professional way

Cons: Limited customization options

Overall: Parcel Tracker Mailroom is a reliable and practical app, especially for in my work as an ambassadors in the accommodation reception. It makes handling and delivering packages much faster and easier. Despite a few minor issues, it is a very useful tool for everyday work.

Pros: My team uses the parcel tracker application to manage the volume of packages received for our residents daily. Parcel tracker makes it so easy as appose to manually logging and informing residents especially during sales for example Black Friday, January sales etc. By just scanning the barcodes and navigating the prompts you can in no time log the package and an email is sent to the resident in one go. I love parcel tracker and I would recommend anyone managing packages to use it. It makes logging packages a breeze!

Cons: Sometimes the application does not recognise a few names where you have to manually add the name .

Overall: Parcel tracker is a very good application for accommodations managing parcels for their residents. I is fast and easy to use and allows you to register the package and send an email to the residents in one go. Parcel tracker saves time.

Pros: its easy to use and students like it as send QR code to there email and I scan QR to show, me what parcels I have they collect

Cons: sometime glitches, but most time it is easy to navigate

Overall: positive do find it easier that other previous method and having a picture of parcel is good to know what looking for

Pros: Easy to use parcel tracking app with accurate delivery updates, real-time notifications, and a clean interface that makes tracking multiple packages simple and convenient.

Cons: Occasional notification delays, and not all residents receive the QR code consistently, which can cause access or tracking issues.

Overall: Parcel Tracker is a useful and reliable app with accurate tracking and a simple interface, but improvements are needed to ensure all residents consistently receive their QR codes on time.

Pros: very efficient and easy to use, allows you to do a job in 5 mins that could take 30 mins if you do it manually and not use the app. Overall a new and better experience for the user

Cons: in order to use the app you need a phone or device that is compatible with the latest iOS on i phone, no other way to use if you dont have a device

Overall: very useful and reliable , very efficient and easy to use, allows you to do a job in 5 mins that could take 30 mins if you do it manually and not use the app. Overall a new and better experience for the user

Pros: Ease of use. The support team is knowledgeable and there to help with any questions or concerns we may have.

Cons: We have only a few issues but they have been resolved in timely manner

Overall: This product fit our needs perfectly and the support team is there to help if we have any questions.

Pros: It's very easy to setup, works smoothly, and does exactly what it is supposed to do. Simple design makes it useful in many settings/applications.

Cons: Some features not available that may be coming soon.

Overall: If you need to document and communicate receipt and pickup of packages across multiple teams, it works great.

Pros: User friendly
Fast
Reliable
I’ve been using Parcel Tracker for a while now, and it’s honestly made keeping up with my deliveries so much easier. The app is super clean and intuitive—logging in parcels takes just a few seconds, and everything stays neatly organized in one place.

Cons: I did not notice any cons. It has been very good so far

Overall: If you have a lot of parcels to log on a daily or weekly basis this is your solution. You can take pictures, mark parcels big or small

Pros: - It's really quick and convenient at both scanning parcels and collections.
- The online support team is very quick to assist in case of any issues with the app.
- I like that it has both web and app versions.
- Supports bulk import of user data.
- Clean and user-friendly interface.

Cons: -It lags sometimes, particularly on older or low-spec phones and older versions of android.
-There have been situations when all parcel data has been erased from the system, however, we were able to recover it with help from the support team.

Overall: It's really great overall, but could use a few performance improvements to optimise it for devices across various specifications (both low and high spec).