EVS7

EVS7

Electronic Voice Services
Twilio Flex

Twilio Flex

Twilio
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+
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Platforms Supported

Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies that need a call center solution

Audience

Companies of all sizes looking to offer hyper-personalized customer communications across all channels

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$89.00/month/user
Free Version
Free Trial

Pricing

$1.00/user
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
Read all reviews

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Electronic Voice Services
United States
www.evs7.com

Company Information

Twilio
Founded: 2008
United States
www.twilio.com/en-us/flex

Alternatives

Readymode

Readymode

Readymode (formerly Xencall)

Alternatives

Local Measure Engage

Local Measure Engage

Local Measure
T-Max Predictive Dialer

T-Max Predictive Dialer

T-Max Dialer & Communications

Categories

Categories

Inside Sales Features

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Workforce Optimization (WFO) Features

eLearning
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management

Integrations

AskSid
Calabrio Quality Management
CallFinder
Daisee
Enthu.ai
IBM watsonx Assistant
Make
NetSuite
Pipedream
Replicant
SALESmanago
Salesforce
Spoke Phone
Symbl
WebRezPro
Zapier
Zendesk
Zoom Phone

Integrations

AskSid
Calabrio Quality Management
CallFinder
Daisee
Enthu.ai
IBM watsonx Assistant
Make
NetSuite
Pipedream
Replicant
SALESmanago
Salesforce
Spoke Phone
Symbl
WebRezPro
Zapier
Zendesk
Zoom Phone
Claim EVS7 and update features and information
Claim EVS7 and update features and information