EV Reach vs. TeamViewer Comparison


EV Reach EasyVista	TeamViewer	+	+
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For enterprise organisations, EPM fits alongside existing security and identity stacks as a focused control layer that closes endpoint gaps traditional PAM solutions often leave behind, improving control without increasing support costs or requiring a full PAM overhaul. 91 Ratings Visit Website Zoho Assist Zoho Assist, your all-in-one remote access solution, helps you to access and manage remote devices. Through a web-based on-demand remote support session, you can directly analyze and establish control over your overseas assets in just a few seconds. Zoho Assist is entirely cloud-based, so you can set up unattended remote access and keep tabs on your remote PCs, laptops, mobile phones, and servers effortlessly. Zoho Assist is compatible with all major firewalls and traverses smoothly through proxies. Start your technical support today with industry-standard, best-in-class SSL with 256-bit AES data security to protect your data from phishing and other malicious activities. 2,149 Ratings Visit Website NinjaOne NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency. NinjaOne is a Leader in the Gartner Magic Quadrant for Endpoint Management Tools. The company is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. 5,368 Ratings Visit Website ScreenMeet The leading enterprise cloud-native remote support platform, embedded in ServiceNow, Salesforce, Tanium, and more. Empower your IT Help Desk and Contact Center teams to resolve 32% more issues in the first call. With a sleek UX and multi-channel support, agents launch in a single click with no downloads necessary. Since ScreenMeet is browser-based and embedded in your current CRM and ITSM, your IT Help Desk and Contact Center teams connect in seconds, thanks to our low latency, global cloud infrastructure. Authentication within platforms like Salesforce and ServiceNow ensures credentials adhere to your strict internal password policies, and it’s configurable to let you store data in your cloud in designated geographies. Enterprise-grade security -Built on Amazon Web Services (AWS), the leading cloud solution -Data transmission: TLS and DTLS 1.2+ with AES-256-bit encryption -Authentication with Salesforce & ServiceNow for added security -Store data in your preferred cloud 34 Ratings Visit Website Securden Endpoint Privilege Manager Securden Endpoint Privilege Manager (EPM) helps enterprises remove admin rights without impacting productivity on Windows, Mac, and Linux endpoints. Securden EPM helps elevate applications for standard users and grant admin rights on a Just-in-Time basis, eliminating standing privileges while maintaining seamless operations. Enforce application control using allowlisting and blocklisting, enable on-demand and policy-based granular application elevation, and manage privileges even on offline endpoints. Capabilities include JIT local admin rights, application usage tracking, and local administrator group monitoring. 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It also provides cloud app protection, mail server security, and vulnerability and patch management. Extended detection and response (XDR) enhances threat detection and response, while multi-factor authentication adds security. The solution offers single-pane-of-glass remote management for visibility into threats and users, along with advanced reporting and custom notifications. 2,302 Ratings Visit Website Atera Atera, the first and only Agentic AI platform for IT management, offers IT teams and MSPs a digital workforce of AI agents to preemptively and autonomously manage their entire IT operations. Its all-in-one platform combines RMM, helpdesk, ticketing, and automation to reduce downtime, improve SLAs, and free IT teams to focus on strategic work over mundane tasks. At the core of Atera’s platform are two powerful AI agents built to enhance every layer of IT operations. AI Copilot helps technicians troubleshoot devices, run diagnostics, and generate actionable solutions in real time. IT Autopilot delivers 24/7/365, autonomously resolving Tier-1 issues and reducing IT workload by up to 40%. It acts like a personal AI technician for every employee, freeing your team to focus on what really matters. Trusted by 13K+ customers in over 120 countries, Atera scales with your needs while maintaining the highest security and compliance standards. 2,094 Ratings Visit Website SiteKiosk SiteKiosk Online is a Cloud-based, all-in-one kiosk & digital signage software for kiosks, interactive displays, public computers, tablets, and laptops (Windows/Android) in public access locations. You can easily set up tamper-proof, public-facing computers and displays from the SiteKiosk Cloud platform and manage and monitor them remotely from your dashboard in your Cloud account. Create your interactive user interfaces from the easy-to-use SiteKiosk Online editor and publish them to your computers and interactive displays in just a few clicks. Our software ensures your customer’s data is cleared after each session on the remote client. Don’t have the time to design your kiosk and DS interfaces? Leave it to us and contact our office! We create custom kiosk apps and provide comprehensive support during the implementation of your project. Open a 30-day free trial account. 25 Ratings Visit Website Bitdefender Ultimate Small Business Security Bitdefender Small Business Security delivers enterprise-grade, layered cyber-protection designed specifically for small organizations. It covers Windows, macOS, iOS, and Android devices with centralized, easy-to-use management, so businesses without a dedicated IT staff can deploy and monitor security from one dashboard. 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About Go beyond solving incidents and proactively eliminate them without impacting the end user. EV's Reach process automation technology and remote support access solutions will enable support agents to have a comprehensive and exhaustive end-to-end view of all IT services from infrastructure to endpoints while providing the ability to fix issues proactively before they have a chance to impact the business. Support your users with the most powerful and secure remote access solution. Our advanced remote desktop technology allows you to you access your users and systems within seconds, no matter where they are. Monitor the screen activity and health status of groups of machines with the multi-machine screen monitor. We support multiple platforms/system types via a range of access protocols including Citrix and Microsoft Terminal Services user sessions. Our behind-the-scenes system management lets you support your users without interrupting them.	About TeamViewer is a popular remote access and support software that enables users to connect to and control computers and devices from anywhere in the world. It is widely used for troubleshooting technical issues, managing IT services, and providing customer support. The software allows for secure file sharing, real-time collaboration, and remote desktop access across different platforms, including Windows, macOS, Linux, iOS, and Android. TeamViewer's security features include end-to-end encryption and two-factor authentication, ensuring safe and reliable remote connections. It is used by individuals, IT professionals, and large organizations to enhance productivity, offer remote support, and manage devices efficiently.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Support agents in search of a solution to manage their Remote Support and IT process automation operations	Audience Companies in almost every country looking for a remote support and remote access solution. TeamViewer is available in over 30 languages
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing $24.90 per month Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.7 / 5 ease 4.8 / 5 features 4.6 / 5 design 4.6 / 5 support 4.6 / 5 Read all reviews
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information EasyVista United States www.easyvista.com/products/reach-end-to-end-service	Company Information TeamViewer Founded: 2005 Germany www.teamviewer.com
Alternatives TSplus Remote Access TSplus Group	Alternatives CrankWheel
LogMeIn Resolve GoTo	ScreenMeet
AirDroid Remote Support Sand Studio	Zoho Assist Zoho
WiseMo Remote Desktop WiseMo	ConnectWise ScreenConnect ConnectWise
HelpWire Electronic Team, Inc. View All	LogMeIn Rescue GoTo View All
Categories Remote Support	Categories AR Remote Collaboration Co-Browsing Collaboration Digital Experience Monitoring Endpoint Management IT Management Live Chat Meeting Remote Desktop Remote Support Remote Work Screen Sharing System Monitoring Unified Endpoint Management (UEM) Video Conferencing Web Conferencing Website Monitoring
	Remote Support Features Diagnostic Tools File Transfer Live Chat Real-time Chat Remote Control Screen Sharing Session Recording Session Transfer Surveys & Feedback Show More Features Collaboration Features Brainstorming Calendar Management Chat / Messaging Contact Management Content Management Document Management Project Management Real Time Editing Task Management Version Control Video Conferencing IT Management Features Capacity Monitoring Compliance Management Event Logs Hardware Inventory IT Budgeting License Management Patch Management Remote Access Scheduling Software Inventory User Activity Monitoring Meeting Features Action Item Tracking Agenda Management Attendee Management Board Meetings Committee Meetings Internal Meetings Invitation Management Legislative Meetings Materials Management Meeting Feedback Meeting Preparation Tools Meeting Room Booking Minutes Management Post-Meeting Tools Scheduling Travel Management Voting Management Remote Desktop Features Chat Cross-Platform Access File Transfer Group View Mobile Device Access Multi Monitor Support Record Remote Sessions Remote Print Remote Wake User Management Remote Work Features Collaboration Credential Management Electronic Signature Employee Monitoring Live Chat Meeting Management Project Management Remote Access Remote Support Screen Sharing Softphone Task Management Time Zone Tracking Video Chat Web Conferencing Video Conferencing Features Electronic Hand Raising Mobile Access On-Demand Webcasting Presentation Streaming Presentation Tools Private Chat Real-Time Chat Record & Playback Ability Screen Sharing Two-Way Audio & Video Video Conferencing Whiteboard Web Conferencing Features Electronic Hand Raising Mobile Access On-Demand Webcasting Presentation Streaming Presentation Tools Private Chat Real-Time Chat Record & Playback Ability Screen Sharing Two-Way Audio & Video Video Conferencing Whiteboard
Integrations Active Directory Advantech WebAccess/CNC Alloy Navigator Avira Prime Azure Marketplace Bitium Devolutions Remote Desktop Manager HaloCRM Jira Jira Work Management LT3Raptor LiveChat Okta ProxyStores.com SAP Store Salesforce Agentforce Service SysAid Youzer Zendesk Zoho CRM Show More Integrations View All 3 Integrations	Integrations Active Directory Advantech WebAccess/CNC Alloy Navigator Avira Prime Azure Marketplace Bitium Devolutions Remote Desktop Manager HaloCRM Jira Jira Work Management LT3Raptor LiveChat Okta ProxyStores.com SAP Store Salesforce Agentforce Service SysAid Youzer Zendesk Zoho CRM Show More Integrations View All 64 Integrations
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