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About

Empowering enterprise teams to create, manage and scale engaging chatbots and embrace Conversational AI. Use chatbots to help guide the customer journey and drive sales. Rentokil Initial boosted their customer's experience and sales with Bessie, a 24/7 chatbot capable of handling queries, quotes, and customer service requests. EBM gives you the tools and operating model required to effectively manage, monitor, scale and continuously improve your chatbot programs to get the best business results. Empower teams to collaborate on creating and improving chatbots. Pinpoint and track high-impact content areas to drive business objectives and user satisfaction. Supervised learning of misunderstood responses. Omni-channel: Your chatbots can go wherever your customers are. Our API-first approach enables seamless integrations with your back-end platforms to control your end-to-end customer chatbot journey.

About

Create chatbots, manage conversations and collaborate with your team to deliver an unforgettable customer service experience. Centralize and automate customer contact and ensure 24/7 availability. Create your own chatbot in five easy steps and increase availability to 24/7. Publish your chatbot to your most popular channels including your website, Facebook Messenger, WhatsApp, Twitter and Telegram! Just add content, the powerful AI does the rest. Centralize conversations across channels into a single dashboard and have your chatbot and live agents work together. Stop switching between apps and browser tabs and improve productivity. Does your chatbot not know the answer to a new question? No problem, the intelligent handover automatically transfers the conversation to the appropriate employee or team, ensuring your customer will always be helped. The time where website visitors remained anonymous is over.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies and businesses searching for a solution to create, manage and scale engaging chatbots

Audience

Companies searching for a solution to create chatbots, manage conversations and collaborate with your team

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

€19 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

EBM
United States
enterprisebotmanager.com

Company Information

Watermelon
Founded: 2015
Netherlands
watermelon.ai/

Alternatives

Alternatives

Engati

Engati

Engati Technologies
OmniBot

OmniBot

Omnibot CX
Heyday AI

Heyday AI

Hootsuite

Categories

Chatbot Supported
Conversational AI Supported

Categories

Chatbot Supported
Conversational AI Supported
Live Chat Supported

Integrations

Facebook Messenger Supported
Salesforce Supported
Telegram Supported
WhatsApp Supported
Adobe Marketo Engage Supported
Dialogflow Supported
Google Assistant Supported
Google Cloud Platform Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
IBM Watson Supported
Mailchimp Supported
Microsoft 365 Supported
Microsoft SharePoint Supported
Microsoft Teams Supported
Pipedrive Supported
Slack Supported
Twilio Supported
X (Twitter) Not Supported
Zendesk Supported

Integrations

Facebook Messenger Supported
Salesforce Supported
Telegram Supported
WhatsApp Supported
Adobe Marketo Engage Not Supported
Dialogflow Not Supported
Google Assistant Not Supported
Google Cloud Platform Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
IBM Watson Not Supported
Mailchimp Not Supported
Microsoft 365 Not Supported
Microsoft SharePoint Not Supported
Microsoft Teams Not Supported
Pipedrive Not Supported
Slack Not Supported
Twilio Not Supported
X (Twitter) Supported
Zendesk Not Supported
Claim EBM and update features and information
Claim EBM and update features and information
Claim Watermelon and update features and information
Claim Watermelon and update features and information