Related Products
|
||||||
About
Dzinga is a cloud-based platform for business communications that allows companies to connect with customers via phone, web, and multi-channel messaging through a single, simple web interface. Dzinga collects all your communications across all channels in one place. Your agents may attend to phone calls, SMS, texts sent on popular mobile messaging services, and webchats through a single dashboard. No more switching between multiple apps. Everything is grouped together and organized in a clean, simple, cross-platform web interface. The business telephony system by Dzinga automatically sends every call to the optimal branch, person, or device depending on who's calling, when, and why. No missed calls - no missed business opportunities. Widgets prompt your website visitors to start a live conversation with your agent "here and now". Each conversation is a sales opportunity.
|
About
Missed calls can have a quantifiable impact across your company's day-to-day business, reducing sales revenue, customer satisfaction and brand appreciation. Freespee Callback Manager gives you full visibility and control over inbound lead management. 20% of customer calls are missed every month. Give your customers a second chance to buy from you. Automatically follow up all missed opportunities with personalized messaging that makes an impact. Help sales prioritize high-value leads by providing contextual information about the opportunity. Increase conversion opportunities by engaging prospects through better conversations. Maintain the flow of communication between you and the customer by sending personalized messages when agents are busy or after business hours. Proactively invite missed prospects to re-engage. Complete the buying experience by sending a thank you message to show you the value of their purchase.
|
|||||
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
Cloud telephony solution for companies
|
Audience
Businesses seeking a solution to ensure all leads are followed up and achieve a 360° customer view
|
|||||
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
€14 per user per month
Free Version
Supported
Free Trial
Supported
|
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
|
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
|
|||||
Company InformationDzinga
Founded: 2017
Poland
dzinga.com
|
Company InformationFreespee
United Kingdom
www.freespee.com/en
|
|||||
Alternatives |
Alternatives |
|||||
Categories |
Categories |
|||||
Telephony Features
Auto-Dialer
Not Supported
Call Center Management
Not Supported
Call Monitoring
Supported
Contact Management
Supported
Inbound Reporting
Supported
IVR / Voice Recognition
Supported
Outbound Reporting
Supported
Predictive Dialer
Not Supported
Telemarketing Management
Not Supported
Voice & Data Integration
Supported
VoIP
Supported
|
Customer Experience Features
Action Management
Not Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Not Supported
Feedback Management
Not Supported
Knowledge Management
Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Not Supported
Survey Management
Not Supported
Text Analysis
Not Supported
Trend Analysis
Not Supported
|
|||||
Integrations
Adplorer
Not Supported
Commanders Act
Not Supported
FuseCommander
Not Supported
TrustCommander
Not Supported
WordPress
Supported
|
Integrations
Adplorer
Supported
Commanders Act
Supported
FuseCommander
Supported
TrustCommander
Supported
WordPress
Not Supported
|
|||||
|
|
|