Related Products
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About
Dynamics Telephony unifies your telephone system with Dynamics 365 giving:
- Embedded call controls in Microsoft Dynamics 365, unifying the desktop for your sales & service staff
- Simplify your sales and service team's workflow, reducing clicks, screens, and searches for up to 50% efficiency improvements
- Pop relevant customer information at the moment of interaction for your staff on every call
- Speed through outbound calling campaigns with the fully integrated progressive dialer
- Capture call statistics, callbacks, next steps, call dispositions, automated follow ups & more within Dynamics 365
- Auto-create links to call recordings in Dynamics 365 for easy access or connectivity to Microsoft Call Intelligence
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About
See your data in a visual form when you log in to the portal. Big or small, new or old, everything gets sorted out automatically to dash out instant charts, reports, statistics, and evaluations. The latest technology, SIP Trunks in the backend, and multiple systems ensure that there are no call drops and the platform is seamless. Its scalability provides flexibility and offers large bandwidth to accommodate any sudden rush. Receive unlimited parallel calls, no restrictions on channels too. All plans come bundled with all features. Our pay-as-you-go model is based on a transparent billing system that lets you pick your usage and control the costs. Gain control over your company’s telephony experience. Record all inbound and outbound calls for compliance, audit, training, or enhancing customer experience. Access the call records anytime via the dashboard. Get prompt alerts via SMS or email or see the notifications in the dashboard.
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
All Dynamics 365 users
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Audience
Businesses seeking a solution to gain control over their company’s telephony experience and improve their communication services
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$15.00/month/user
Free Version
Not Supported
Free Trial
Supported
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Pricing
$12.55 per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationDynamics Telephony
Founded: 2014
Ireland
www.dynamicstelephony.co.uk
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Company InformationVeloice
Founded: 2016
India
veloice.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Telephony Features
Auto-Dialer
Supported
Call Center Management
Not Supported
Call Monitoring
Supported
Contact Management
Supported
Inbound Reporting
Supported
IVR / Voice Recognition
Not Supported
Outbound Reporting
Supported
Predictive Dialer
Not Supported
Telemarketing Management
Supported
Voice & Data Integration
Supported
VoIP
Supported
Integration Features
Dashboard
Supported
ETL - Extract / Transform / Load
Not Supported
Metadata Management
Not Supported
Multiple Data Sources
Not Supported
Web Services
Not Supported
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Integrations
8x8
Supported
8x8 Contact Center
Supported
Asterisk
Supported
Avaya Aura
Supported
Avaya Cloud Office
Supported
Avaya Experience Platform
Supported
Cisco AnyConnect
Supported
Cisco CX Cloud
Supported
Cisco Finesse
Supported
FreePBX
Supported
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Integrations
8x8
Not Supported
8x8 Contact Center
Not Supported
Asterisk
Not Supported
Avaya Aura
Not Supported
Avaya Cloud Office
Not Supported
Avaya Experience Platform
Not Supported
Cisco AnyConnect
Not Supported
Cisco CX Cloud
Not Supported
Cisco Finesse
Not Supported
FreePBX
Not Supported
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