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About

Our goal is to synchronize your supplier feed(s) with your Shopify store(s), helping you to schedule and automate product imports and inventory updates. You can also use DropSynco for multi-store inventory and location synchronization. How it works: 1. Create a DropSynco Account (100% Free. No Credit Card required) 2. Connect your Shopify store to DropSynco 3. Create a feed task with the supplier feed information, upload options and price rules. 4. Run the feed task or schedule it to be executed daily, weekly or monthly Key features: - Automate and manage your Shopify store inventory in only one place via different methods (URL, FTP, Google Drive, Dropbox, etc.) to keep them in sync. - Schedule your CSV, XLSX, XML or JSON file(s) daily, weekly or monthly feed tasks keeping your stores and inventories up to date at all times. - Set unlimited price rules to your feed tasks for all products or based on detailed product filters.

About

Reponse is the customer experience suite for Shopify stores, installed inside the Shopify admin. One plan with no monthly fee and unlimited seats: a shared inbox with unlimited human live chat, tickets with assignment, SLAs and canned replies, product review collection and moderation, each customer's tickets, reviews and points on the Shopify customer page, loyalty points and referrals, and a help center. The AI agents work from the first day: they read the store automatically (policies, shipping, catalogue), answer shoppers and guide them to checkout, triage tickets and draft replies for the team, and moderate reviews and draft their answers. Every AI agent is free during a 14-day trial, up to 500 AI tasks; then each AI task costs $0.05, billed through Shopify within the monthly budget the merchant sets. Reponse works in English and French and installs from the Shopify App Store.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Any Shopify store owners having one or several suppliers or multiple Shopify stores

Audience

Shopify merchants and ecommerce support teams

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0
3 different subscription plans and a free plan as well
Free Version Supported
Free Trial Supported

Pricing

$0.05/AI task
$0.05 per AI task, with no monthly fee: unlimited seats, the shared inbox, human live chat, tickets, reviews, loyalty and referrals are included, and only the AI agents' work is billed. Every AI agent is free during a 14-day trial, up to 500 AI tasks; then each AI task costs $0.05, within the monthly budget you set. Billed through Shopify.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

DropSynco
Founded: 2022
Ireland
www.dropsynco.com

Company Information

Reponse
France
reponse.ai

Alternatives

Alternatives

Maxdesk

Maxdesk

MXG Infotech Pvt Ltd

Categories

Dropshipping Supported

Categories

Help Desk Supported

Dropshipping Features

Analytics / Reporting Not Supported
Customer Service Management Not Supported
eCommerce Integration Supported
Order Management Not Supported
Price Optimization Supported
Product Information Management (PIM) Supported
Shipment Tracking Not Supported
Sourcing Management Supported
Supplier Management Supported

Help Desk Features

Alerts / Escalation Not Supported
Automated Routing Supported
Community Forums Not Supported
Customizable Branding Not Supported
Document Storage Not Supported
Email Integration Not Supported
Incident Management Not Supported
Interaction Tracking Not Supported
IT Asset Management Not Supported
Knowledge Base Not Supported
Known Issue Management Not Supported
Live Chat Supported
Multi-Channel Communication Not Supported
Multiple Brands / Products Not Supported
Network Monitoring Not Supported
Real-time Chat Not Supported
Self Service Portal Not Supported
Service Level Agreement (SLA) Management Not Supported
Ticket Management Supported

Integrations

Shopify Supported

Integrations

Shopify Supported
Claim DropSynco and update features and information
Claim DropSynco and update features and information
Claim Reponse and update features and information
Claim Reponse and update features and information