+
+

Related Products

  • Axero
    218 Ratings
    Visit Website
  • Haystack
    283 Ratings
    Visit Website
  • ThriveSparrow
    43 Ratings
    Visit Website
  • Sogolytics
    870 Ratings
    Visit Website
  • Paylocity
    8,058 Ratings
    Visit Website
  • Zendesk
    7,958 Ratings
    Visit Website
  • WorkTango
    1,545 Ratings
    Visit Website
  • MyHub Intranet Software
    66 Ratings
    Visit Website
  • Connecteam
    10,371 Ratings
    Visit Website
  • Darwinbox
    914 Ratings
    Visit Website

About

Dovetail Software provides an HR Service Delivery Experience that includes HR Case Management, Employee Portal, HR Knowledge Management and Reporting & Analytics that enables HR to achieve excellence in HR Service Delivery and meets the needs of a modern HR team. These needs include enhancing the Employee Experience and improving HR Experience of delivering HR services. Founded in 1996 as a CRM (Customer Relationship Management) company based in Austin, Texas, Dovetail Software started life focusing on the Customer Service and Support market offering and implementing products to large scale enterprise organizations. In 2008 we shifted focus and created products for global workforces, specifically HR Service Delivery, with our current product lineup - Employee Portal, HR Case Management , HR Knowledge Management and Reporting & Analytics.

About

Show them what to do. Easily create and share visual-based training that will empower employees and impress customers! Top 3 Reasons Companies Use Proceed.app. Documenting Company Knowledge. Photo & video based Standard Operating Procedures (SOPs) and guides are easy to create with Proceed.app. They also are less boring for your employees! Training Employees. Pictures are worth a thousand words, which is especially true while training team members. Make your training engaging for your employees with visuals. Supporting Customers. Show your customers how to use and maintain their products with photos and videos. Text-based manuals are the way of the past! New Employees. Reduce your onboarding time with a visual learning experience. Institutional Knowledge. Encourage teammates to capture what they know firsthand. Training & Support. Show your team new things with step-by-step resources.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies of all sizes

Audience

Small businesses looking for a modern solution for using visuals to share knowledge to employees, teammates, and customers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

PEPY
Free Version
Free Trial

Pricing

$39 per month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The platform gives our HR team real control of case management and knowledge. The workflow engine is flexible and easy for the team to maintain. Reporting is clear and useful. The employee experience is clean and fast. Support has been outstanding every time we have needed them.

Cons

  • Nothing material. Any items we raised were resolved quickly and usually added to the product in later releases.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Dovetail Software
Founded: 1995
United States
www.dovetailsoftware.com

Company Information

Proceed
United States
proceed.app

Alternatives

Alternatives

ScreenSteps

ScreenSteps

Blue Mango Learning Systems
Axero

Axero

Axero Solutions

Categories

Categories

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Human Resources Features

360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management

Portal Features

Chat
Collaboration
Content Management
Document Management
File Sharing
Search

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Integrations

Basecamp
Clickatell
Microsoft Outlook
Oracle Artificial Intelligence
SAP Access Control
Syniti Data Connectivity
Syniti Knowledge Platform
Twilio
Willis Towers Watson HR Portal Software
Workday Extend
X (Twitter)
XpertHR

Integrations

Basecamp
Clickatell
Microsoft Outlook
Oracle Artificial Intelligence
SAP Access Control
Syniti Data Connectivity
Syniti Knowledge Platform
Twilio
Willis Towers Watson HR Portal Software
Workday Extend
X (Twitter)
XpertHR
Claim Dovetail Software and update features and information
Claim Dovetail Software and update features and information
Claim Proceed and update features and information
Claim Proceed and update features and information