SeaTicket

SeaTicket

SeaCloud Labs
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About

Doozy is a Slack-based AI coworker that carries out team requests across connected business systems and replies in the Slack thread with results and an action record. Teams can use it for recurring reports and digests, customer and billing research, spreadsheet exports, invoice reconciliation, CRM updates, ticket triage, database queries, and GitHub pull requests. It can schedule work, retain editable notes about team procedures, and connect to Slack, GitHub, ready-made connectors such as Linear, Notion, HubSpot, Stripe, and Sentry, plus other tools with an MCP server or API/database access. Each job runs in a fresh, temporary sandbox with credentials held outside it; owners choose which actions are enabled. Doozy is intended for support, operations, finance, sales, software teams, and founders who coordinate work in Slack.

About

SeaTicket is an open-source, AI-powered support center that brings questions and issue reports from GitHub, Discord, Discourse, and email into one workspace. AI agents investigate each new question by searching related issues, past cases, and your knowledge base, then suggest a reply or a ticket. Your team approves, edits, or discards every suggestion, and approved replies post back to the original thread. When a question needs an engineer, it becomes a trackable ticket with an owner, internal discussion, and full context. Approved resolutions are saved to a searchable knowledge base that the team and agents reuse. SeaTicket integrates with Notion, Confluence, Linear, Jira, and Seafile. It includes API access, an external support portal, and unlimited team members on every plan. Use the hosted cloud or self-host the Apache 2.0 code.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Slack-using teams and founders who want AI assistance with recurring cross-tool work, including support, operations, finance, sales, and software tasks.

Audience

Open-source projects, software and SaaS teams, product teams, and support teams that handle community questions and customer issues across GitHub, Discord, forums, and email.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$20/workspace/month
Starter is $20 per workspace per month for everyone in its Slack workspace, with a monthly usage allowance and no per-seat charge. Annual billing saves 10%. Prices exclude taxes. Each plan starts with a 14-day free trial without a card; the service pauses after the trial until an owner selects a paid plan.
Free Version Not Supported
Free Trial Supported

Pricing

$0/month
Free plan: $0/month, with up to 1,000 issues and 100 AI credits per month. Paid plans start at $25/month.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Doozy
www.askdoozy.com

Company Information

SeaCloud Labs
Founded: 2012
Singapore
seaticket.ai/

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Categories

AI Agents Supported

Categories

Help Desk Supported

Integrations

GitHub Supported
Linear Supported
Notion Supported
Confluence Not Supported
Discord Not Supported
Discourse Not Supported
HubSpot CRM Supported
Intercom Supported
Jira Not Supported
Model Context Protocol (MCP) Supported
PostgreSQL Supported
Seafile Not Supported
Sentry Supported
Slack Supported
Stripe Supported

Integrations

GitHub Supported
Linear Supported
Notion Supported
Confluence Supported
Discord Supported
Discourse Supported
HubSpot CRM Not Supported
Intercom Not Supported
Jira Supported
Model Context Protocol (MCP) Not Supported
PostgreSQL Not Supported
Seafile Supported
Sentry Not Supported
Slack Not Supported
Stripe Not Supported
Claim Doozy and update features and information
Claim Doozy and update features and information
Claim SeaTicket and update features and information
Claim SeaTicket and update features and information