ResolveEasy

ResolveEasy

Cloobot Techlabs
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About

Use DoneDone Projects instead of messy spreadsheets or bulky software for bug, task, and issue tracking. No more wondering where things are at or who's working on what. Auto-forward company email to a DoneDone Mailbox to streamline communication between your support team and customers. No more headaches with ccs, broken email chains, and unruly threads. DoneDone makes workflow management easy. Use our time-tested bug, task tracking, customer help desk, or hiring workflows or create a custom workflow that fits your unique business needs. Link internal tasks to a support conversation so your developers and support staff can collaborate in the same simple app. DoneDone helps engineering teams, support staff, and customers work together better. Keep your team on track by integrating DoneDone with the tools you’re already using to communicate with your team.

About

ResolveEasy by Cloobot Techlabs is a powerful help desk solution simplifying customer service and internal issue resolution. It offers multi-channel communication, real-time performance tracking, and task automation. ResolveEasy enhances productivity via workflow optimization, whereas integrations and customizable features ensure a tailored fit for business needs. It excels with direct customer communication through ChatGPT backed WhatsApp and real-time reporting. All this can be done with the ease of WhatsApp. With a collaborative task management, and adaptability to existing apps, ResolveEasy empowers teams for efficient operations and top-notch support. ResolveEasy is a fully customization solution that can be tailored as per the unique business needs. ResolveEasy is utilized by businesses of various sizes and industries. It caters to both customer service teams and internal support units, offering streamlined communication, real-time performance insights, and task management.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Task management, and customer support solution for companies

Audience

Construction, Infrastructure, Real-Estate, Healthcare, Manufacturing

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$4 per user per month
Free Version
Free Trial

Pricing

$10/per user/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

DoneDone
United States
www.getdonedone.com

Company Information

Cloobot Techlabs
Founded: 2020
India
www.cloobot.ai/resolveeasy

Alternatives

Alternatives

Vorex

Vorex

Kaseya
Jira

Jira

Atlassian
Teckinfo ActivDesk

Teckinfo ActivDesk

Teckinfo Solutions pvt. ltd.

Categories

Categories

Bug Tracking Features

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Integrations

Beanstalk
Bugsnag
Desktop.com
Harvest
KonnectzIT
Rambox
Stackreaction
TestLodge
TestMonitor
Zoho Analytics

Integrations

Beanstalk
Bugsnag
Desktop.com
Harvest
KonnectzIT
Rambox
Stackreaction
TestLodge
TestMonitor
Zoho Analytics
Claim DoneDone and update features and information
Claim DoneDone and update features and information
Claim ResolveEasy and update features and information
Claim ResolveEasy and update features and information