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About

DispatchMind is cloud-based field service and job management software for service contractors and delivery teams. It helps office staff record customer jobs, schedule and dispatch technicians, and track work on a job board and calendar. Field technicians use individual mobile logins to view assigned jobs, checklists, notes and photos, then submit updates from the field. The system includes estimates, invoices, a service-and-parts price book, customer payment links, collections tracking, reports, technician commissions and pay calculations, and job workflows. Nellie, an AI dispatcher, answers operational questions and helps book and assign jobs; an optional AI phone agent can answer calls and book work. DispatchMind also offers business calling and messaging, and card payments through Stripe. Businesses can select trade-specific job types and fields during setup. The product works in a browser and has an iPhone app.

About

Optimize your workflow through Automated Job Creation and Assignments. Create and Customize Job and Feedback templates as per your Brand on the App. Monitor and boost your field force efficiency in real-time. On the go? Manage your field force and assets remotely with seamless connectivity and tracking. Need an update on Jobs, Customer Feedback, Cost per Mile, or Agent Stats? Customize your own report and have insights to optimize your workflow. Our Automated Jobs Assigning Algorithm saves you over 30% in terms of Delivery costs and time. Reduce your Workforce and enjoy greater ROI eventually. With Advanced Route Optimization, Jobs are completed faster than ever. Add more jobs to each working day for individual field agents and boost your productivity. Maximize your Brand Credibility with Faster Deliveries, Automated Real-Time Delivery Tracking and Instant Feedback Management System.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Owners of small and mid-size service businesses with field technicians

Audience

Companies searching for a solution to manage their field force and boost their ROI

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$79/month
Starter is $79/month billed monthly and includes up to 2 office logins; technician app logins are $15/month each. Extra office logins are $29/month. Annual billing offers 2 months free. Team is $179/month, Pro $299/month, and Business $499/month.
Free Version Not Supported
Free Trial Supported

Pricing

$10 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

DispatchMind
Founded: 2026
United States
dispatchmind.ai

Company Information

TrackOx
Founded: 2016
India
www.trackox.com

Alternatives

FieldEdge

FieldEdge

Xplor

Alternatives

FIELD FORCE CONNECT

FIELD FORCE CONNECT

Nimap Infotech
OfficeTrack

OfficeTrack

OfficeTack
LogiNext Field

LogiNext Field

LogiNext
KSAVI Workforce

KSAVI Workforce

Softelnet

Categories

Categories

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Integrations

Model Context Protocol (MCP) Supported
Stripe Supported

Integrations

Model Context Protocol (MCP) Not Supported
Stripe Not Supported
Claim DispatchMind and update features and information
Claim DispatchMind and update features and information
Claim TrackOx and update features and information
Claim TrackOx and update features and information