ShopBoard

ShopBoard

ShopBoard, LLC
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About

DispatchMind is cloud-based field service and job management software for service contractors and delivery teams. It helps office staff record customer jobs, schedule and dispatch technicians, and track work on a job board and calendar. Field technicians use individual mobile logins to view assigned jobs, checklists, notes and photos, then submit updates from the field. The system includes estimates, invoices, a service-and-parts price book, customer payment links, collections tracking, reports, technician commissions and pay calculations, and job workflows. Nellie, an AI dispatcher, answers operational questions and helps book and assign jobs; an optional AI phone agent can answer calls and book work. DispatchMind also offers business calling and messaging, and card payments through Stripe. Businesses can select trade-specific job types and fields during setup. The product works in a browser and has an iPhone app.

About

ShopBoard is field service scheduling and dispatch software for small HVAC, plumbing, electrical, and related trade businesses. Its shared drag-and-drop board displays each technician's jobs alongside a dock for unscheduled work, helping office staff assign and rearrange calls. Field technicians can view jobs on a phone, receive on-the-way messages, and add job photos and customer signatures. The software supports good/better/best quotes with customer-facing links, job-based invoicing, and Stripe card payments. ShopBoard also presents unpaid invoices and quotes in dollar amounts, giving shop operators a view of work awaiting approval or payment. It is intended for shops with about one to eight trucks and offered as a SaaS subscription. The workflow brings scheduling, estimates, technician updates, and invoicing together around each service job.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Owners of small and mid-size service businesses with field technicians

Audience

Small HVAC, plumbing, electrical and other trades shops with 1-8 trucks

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$79/month
Starter is $79/month billed monthly and includes up to 2 office logins; technician app logins are $15/month each. Extra office logins are $29/month. Annual billing offers 2 months free. Team is $179/month, Pro $299/month, and Business $499/month.
Free Version Not Supported
Free Trial Supported

Pricing

$59/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

DispatchMind
Founded: 2026
United States
dispatchmind.ai

Company Information

ShopBoard, LLC
useshopboard.com

Alternatives

FieldEdge

FieldEdge

Xplor

Alternatives

Doing Work

Doing Work

Doing Work LLC
Run a Call

Run a Call

Runacall, Inc

Categories

Categories

Integrations

Model Context Protocol (MCP) Supported
Stripe Supported

Integrations

Model Context Protocol (MCP) Not Supported
Stripe Not Supported
Claim DispatchMind and update features and information
Claim DispatchMind and update features and information
Claim ShopBoard and update features and information
Claim ShopBoard and update features and information