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About

DispatchMind is cloud-based field service and job management software for service contractors and delivery teams. It helps office staff record customer jobs, schedule and dispatch technicians, and track work on a job board and calendar. Field technicians use individual mobile logins to view assigned jobs, checklists, notes and photos, then submit updates from the field. The system includes estimates, invoices, a service-and-parts price book, customer payment links, collections tracking, reports, technician commissions and pay calculations, and job workflows. Nellie, an AI dispatcher, answers operational questions and helps book and assign jobs; an optional AI phone agent can answer calls and book work. DispatchMind also offers business calling and messaging, and card payments through Stripe. Businesses can select trade-specific job types and fields during setup. The product works in a browser and has an iPhone app.

About

Every business has its own requirements and we provide customized field service software solutions for every Industry. EyeOnTask has Inbuilt Service Scheduler Software which allows you to plan and schedule jobs with the availability of Fieldworkers. See the time slots and fill in with the work orders to available field workers. Using a scheduler component makes you efficient and enables you to better monitor and increase revenue. Two simple clicks to get a new job on Scheduler and it is ready to be allocated on time line. Running Field Service Business is all about managing your field force efficiently so stay on top of it with EyeOnTask. EyeOnTask empowers you to create your own set of question and answers which can be associated to Job types. EyeOnTask empowers you to create your own set of question and answers which can be associated to Job types.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Owners of small and mid-size service businesses with field technicians

Audience

Small and medium field service companies seeking a solution to plan and schedule jobs

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$79/month
Starter is $79/month billed monthly and includes up to 2 office logins; technician app logins are $15/month each. Extra office logins are $29/month. Annual billing offers 2 months free. Team is $179/month, Pro $299/month, and Business $499/month.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • 1. Good Pricing The pricing is transparent and competitive, making it affordable for businesses of all sizes. You get access to premium features without hidden costs, which ensures maximum value for your investment. 2. Support EyeOnTask offers reliable and responsive customer support. Whether it’s onboarding, troubleshooting, or learning how to use a feature, the support team is always available to assist and guide you through every step. 3. Easy to Use The software is intuitive and user-friendly. With minimal training, teams can quickly adapt and start working efficiently. The clean interface ensures that even non-technical users can navigate with ease. 4. Customization Every business is unique, and EyeOnTask allows you to tailor workflows, forms, reports, and dashboards according to your specific needs. This flexibility ensures the software grows with your business and adapts to your processes.
  • 1. Got all features related to my field service business in one platform 2. Easy scheduling 3. Tracking of my field employees 4. Payroll management 5. Quick invoicing, billing and job card 6. On demand customization also available

Cons

  • At this point, I don’t have any negative feedback. The system has been functioning efficiently and meeting our needs without any problems
  • No such issues found. It works seamlessly without any hassle.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

DispatchMind
Founded: 2026
United States
dispatchmind.ai

Company Information

EyeOnTask
Founded: 2010
Netherlands
www.eyeontask.com

Alternatives

FieldEdge

FieldEdge

Xplor

Alternatives

SERVICE MANAGER

SERVICE MANAGER

Bluelight Software
QuikAllot

QuikAllot

Openwave Computing
LogiNext Field

LogiNext Field

LogiNext

Categories

Categories

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Integrations

Model Context Protocol (MCP) Supported
Stripe Supported

Integrations

Model Context Protocol (MCP) Not Supported
Stripe Not Supported
Claim DispatchMind and update features and information
Claim DispatchMind and update features and information
Claim EyeOnTask and update features and information
Claim EyeOnTask and update features and information